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... testing and test automation libraries/strategies (Cypress/Karate/Cucumber). Preferred Skills ... Fidelity Brokerage Technology is looking for an experienced Full Stack developer to join us in the ...

You will be joining a team of engineers focused on engineering testing solutions for the Fidelity Insurance Group (FIG) product area. You will apply your strong software development and test ...

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How much do fidelity testing jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for fidelity testing in the United States is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $31.49 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Fidelity Testing role, and how can they be addressed?

Professionals in Fidelity Testing often encounter challenges such as ensuring accurate measurement of system performance, maintaining consistency across multiple test cycles, and effectively communicating findings to cross-functional teams. Addressing these challenges requires strong attention to detail, thorough documentation, and collaboration with engineers, developers, and quality assurance teams. Staying up to date with the latest testing tools and methodologies can also help streamline the process and improve reliability of results.

What is fidelity testing?

Fidelity testing is the process of evaluating how accurately a system, process, or product replicates its intended design or performance under specified conditions. This type of testing is often used in fields such as software development, electronics, and education to ensure that outputs match the original specifications or models. Fidelity testing helps identify discrepancies, validate functionality, and improve quality before deployment or release. It is a crucial step to ensure reliability and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Fidelity Tester, and why are they important?

To thrive as a Fidelity Tester, you need a solid understanding of quality assurance, test methodologies, and relevant industry standards, often supported by a degree in computer science or a related field. Familiarity with test automation tools, defect tracking systems, and software like Selenium or JIRA is typically required. Strong analytical thinking, attention to detail, and effective communication skills help testers identify and report issues clearly and collaborate with development teams. These skills and qualities are vital for ensuring product reliability, meeting compliance standards, and maintaining customer trust.
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Infographic showing various Fidelity Testing job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $53,613 per year, or $25.8 per hour.

Director, Testing & Reporting Services

Fidelity Investments

Covington, KY

Full-time

Posted 9 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 264 frontline employees who took The Breakroom Quiz

14th of 138 rated financial services


Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The Director, Testing and Reporting Services (TRS) position is responsible for leading a TRS production team that is dedicated to outstanding client service and operational excellence in support of annual compliance activities for Workplace Investing (WI) defined contribution plans. TRS supports all markets across Fidelity's DC business and partners closely with Client Relationship Management and Client Service Managers and Administrators to help plan administrators comply with plan-year ERISA and DOL rules and regulations.

The Expertise You Have

  • Bachelor's Degree is required
  • 8 plus years' experience managing operations teams
  • Strong understanding of defined contribution plan ERISA, DOL and IRS regulations

The Skills You Bring

  • Demonstrated leadership and professional growth
  • Passion for mentorship, innovation and problem-solving
  • Ability to form and clearly communicate vision and purpose, and influence the adoption of change
  • Excellent interpersonal, presentation, verbal and written communication skills

The Value You Deliver

  • Successfully lead a high-volume, deadline-driven operations team in a regulatory environment
  • Manage to critical Key Process Indicators (KPIs) that reflect outstanding performance at the team, function and department level
  • Foster a culture of associate engagement, growth and development

The Team

Testing and Reporting Services (TRS) provides annual reporting and other services to more than 25,000 plan sponsors at Fidelity Investments. TRS' services span several work streams: Plan Year End Summary (PYES), Form 5500, Employer Calculations and Additional Testing (ECATs), Nondiscrimination Testing (NDT), and Customer Service. TRS produces more than 125,000 annual reporting campaigns which are provided electronically via our highly secure client portal - Plan Sponsor Webstation (PSW). This suite of reporting is the underpinning for our plan sponsor's annual compliance related activity. Services we provide are provided to clients' auditors and to governmental agencies such as the Department of Labor (DOL) or Internal Revenue Service (IRS). Our team manages Service Level Agreements and regulatory deadlines that must be met in order to avoid penalties and to maintain client satisfaction.

Certifications:Category:Compliance

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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