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Fidelity Cra Jobs (NOW HIRING)

United Fidelity Bank

Office Manager I

Shelbyville, IL · On-site

Be a positive representative for the organization and conduct and promote CRA efforts in the ... United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified ...

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$79.4K

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How much do fidelity cra jobs pay per year?

As of Aug 7, 2026, the average yearly pay for fidelity cra in the United States is $79,437.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $136,500.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a Fidelity CRA?

A Fidelity CRA is primarily responsible for monitoring clinical trial sites to ensure protocol compliance, verifying data accuracy, and safeguarding participant safety. On a typical day, you might review study documentation, correspond with site staff, conduct remote or onsite monitoring visits, and prepare detailed reports. You’ll collaborate closely with clinical team members and investigators to address any issues and support ongoing study progress. This role requires balancing independent tasks with frequent team communication, making it dynamic and integral to the clinical trial process.

What is a Fidelity CRA?

A Fidelity CRA (Clinical Research Associate) is responsible for monitoring clinical trials to ensure compliance with regulatory guidelines, protocols, and Good Clinical Practice (GCP) standards. They typically oversee study sites, review data, and ensure proper documentation throughout the trial process. Fidelity CRAs may work with pharmaceutical companies, contract research organizations (CROs), or healthcare institutions to facilitate successful clinical research. Their role is crucial for ensuring the integrity and accuracy of clinical trial results.

What are the key skills and qualifications needed to thrive in the Fidelity CRA position?

To thrive as a Fidelity CRA (Clinical Research Associate), you need a solid background in life sciences or a related field, clinical research experience, and familiarity with GCP (Good Clinical Practice) guidelines. Proficiency in using clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and sometimes relevant certifications like ACRP or SOCRA are highly valued. Strong organizational skills, attention to detail, and effective communication abilities help you manage study documentation and collaborate with clinical sites. These competencies ensure studies are conducted ethically, data is accurately reported, and regulatory standards are meticulously met.

What cities are hiring for Fidelity Cra jobs? Cities with the most Fidelity Cra job openings:
What are the most commonly searched types of Fidelity Cra jobs? The most popular types of Fidelity Cra jobs are:
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Fidelity Cra jobs near you
Infographic showing various Fidelity Cra job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $79,437 per year, or $38.2 per hour.

Customer Service Representative- Covington, KY

Fidelity Investments

Covington, KY • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description


Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (all 5 days) out of every four weeks. Onsite expectations are likely to evolve as the rollout continues.
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect...
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way!
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
  • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
  • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
  • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
  • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
  • A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
  • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
  • Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.

The Team
Our greatest asset is our people. We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Student Loan Assistance, 401(K) up to 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Series 07 - FINRA, Series 63 - FINRA
Category:
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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