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Fedex Quality Assurance Jobs (NOW HIRING)

FedEx

Ops Supervisor - Station

Norcross, GA · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub-1

Lenexa, KS · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Northampton, PA · On-site

$28.46 - $44.19/hr

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Florence, SC · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Cypress, TX · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Fargo, ND · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

New

FedEx

Ops Supervisor - Station

Midland, TX · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Zionsville, IN · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Cypress, TX · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Sanford, FL · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Portland, OR · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Houston, TX · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Grand Forks, ND · On-site

$25.99 - $40.35/hr

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Northampton, PA · On-site

$28.46 - $44.19/hr

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Austell, GA · On-site

$24.75 - $38.43/hr

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Cypress, TX · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Wichita, KS · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station-2

Portsmouth, NH · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Station

Zionsville, IN · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

FedEx

Ops Supervisor - Hub

Memphis, TN · On-site

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and ... to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and ...

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Fedex Quality Assurance information

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$15

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How much do fedex quality assurance jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fedex quality assurance in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What is a FedEx Quality Assurance?

A FedEx Quality Assurance job involves ensuring that operational processes meet company and regulatory standards for accuracy, efficiency, and safety. Responsibilities may include inspecting shipments, reviewing documentation, identifying errors, and implementing corrective actions. Employees in this role collaborate with various departments to maintain quality control, improve service reliability, and enhance customer satisfaction. Strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical career advancement opportunities for a FedEx Quality Assurance professional?

Fedex Quality Assurance roles provide several paths for career growth, including advancement to senior QA positions, supervisory roles, or transitioning into broader operational leadership. Team members who demonstrate strong analytical skills and a track record of process improvements often move into roles overseeing larger teams or driving strategic initiatives. Additionally, Fedex supports professional development through training and certifications, which can help employees expand their expertise and qualify for higher-level positions. Taking on cross-functional projects and collaborating with other departments can further enhance your visibility and career trajectory within the company.

What are the key skills and qualifications needed to thrive in the FedEx Quality Assurance position, and why are they important?

To thrive as a Fedex Quality Assurance professional, you need a solid understanding of quality control processes, regulatory compliance, and attention to detail, often supported by relevant experience or a degree in quality management or logistics. Familiarity with data analysis tools, quality management systems (QMS), and standards such as ISO 9001 is typically required. Strong problem-solving skills, communication, and teamwork are essential soft skills for effectively addressing issues across departments. These abilities ensure Fedex maintains high service standards, operational efficiency, and customer satisfaction.

More about Fedex Quality Assurance jobs

What cities are hiring for Fedex Quality Assurance jobs?

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What are the most commonly searched types of Fedex Quality Assurance jobs?

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Fedex Quality Assurance jobs near you
Infographic showing various Fedex Quality Assurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

Ops Supervisor - Station

FedEx

Norcross, GA • On-site

Full-time

Posted 4 days ago

FedEx rating

6.6

Company rating: 6.6 out of 10

Based on 1,108 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies

Job description

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.
ESSENTIAL FUNCTIONS
  • Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
  • Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
  • Plans, organizes, staffs, directs and controls specific day-to-day operations
  • Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
  • Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
  • Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
  • Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
  • Participates in the development of and responsible for administering company safety strategies and programs
  • Investigates, resolves and/or escalates customer service issues, as appropriate
  • Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
  • Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
  • Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
  • Peforms other duties as assigned

Minimum Education
  • High school diploma or GED required; Bachelor's degree preferred.
  • In lieu of experience, certification program or Associate's Degree in related area or 2+ years of college courses towards a degree
  • Bachelor's Degree (preferred).

Minimum Experience
  • Six (6) months experience required in the following areas: package handler at FedEx, fast-paced environment (retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions), military experience with honorable discharge or supervisory experience.

Knowledge Skills and Abilities
  • Ability to inspire a shared vision and empower and motivate a team
  • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
  • Proven ability to apply sound business judgment to establish and accomplish goals
  • Verbal and written communication skills necessary to communicate with various audience levels and group sizes
  • Ability to effectively provide employees instruction on process and practice
  • Ability to read, interpret and draw conclusions from numerical data and written information
  • Software skills, including use of Microsoft Office software and web-based applications
  • Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications
  • Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions
  • May need to lift and carry up to 50 pounds
  • May work in hot or cold temperatures
  • May work in an environment with loud noise and fumes
  • Minimal travel required

Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
For details on our comprehensive benefits, click here
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

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About FedEx

Sourced by ZipRecruiter

On our first day of operations, we delivered 186 packages. Now, we deliver millions every day, all over the globe. Collaboration and innovation fueled our growth. Dedication to an outstanding customer experience drives us to where now meets next

Industry

Couriers and messengers services, trucking, printing and printing services and retail

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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