Photo Specialist
$16.25 - $21.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$16.25 - $21.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Zebulon, NC · On-site
$14.50 - $19/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Zebulon, NC · On-site
$14.50 - $19/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Garner, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Garner, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16.25 - $21.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16.25 - $21.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Garner, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Garner, NC · On-site
$15.25 - $20/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Morrisville, NC · On-site
$16 - $21/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Morrisville, NC · On-site
$16 - $21/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Knightdale, NC · On-site
$15.25 - $20.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Knightdale, NC · On-site
$15.25 - $20.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Raleigh, NC · On-site
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$14.50 - $19.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Durham, NC · On-site
$16 - $21.25/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
$16.50 - $21.75/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Cary, NC · On-site
$14.75 - $19.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Photo Specialist
Cary, NC · On-site
$14.75 - $19.50/hr
Job Summary Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx ...
Fedex Customer Service information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do fedex customer service jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for fedex customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What is a FedEx Customer Service?
FedEx Customer Service representatives are professionals who assist customers with inquiries, complaints, and requests related to FedEx shipping, deliveries, and services. They handle issues such as tracking packages, resolving delivery problems, processing claims, and providing information about FedEx services. Their goal is to ensure customer satisfaction by offering timely, accurate, and courteous support through various channels such as phone, email, and chat.
How does a FedEx Customer Service representative typically collaborate with other departments to resolve customer issues?
FedEx Customer Service representatives frequently work with teams such as Operations, Logistics, and Billing to resolve customer inquiries or concerns. When a customer contacts support about a shipment delay or lost package, representatives often coordinate with warehouse staff and drivers to track down the parcel and provide updates. They may also escalate complex issues to specialized support teams if needed. This collaborative approach helps ensure efficient problem-solving and a positive customer experience.
What are the key skills and qualifications needed to thrive as a FedEx Customer Service representative, and why are they important?
To thrive as a FedEx Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, shipping software, and FedEx-specific platforms is typically required. Patience, attention to detail, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient issue resolution, enhance customer satisfaction, and support the smooth operation of FedEx's delivery services.
What is the difference between Fedex Customer Service vs Fedex Package Handler?
| Aspect | Fedex Customer Service | Fedex Package Handler |
|---|---|---|
| Required Credentials | High school diploma, customer service skills, sometimes relevant certifications | High school diploma or equivalent, physical fitness |
| Work Environment | Office setting, call centers, customer interaction | Warehouse, loading docks, physical labor |
| Employer & Industry Usage | Fedex logistics and delivery services, customer support | Fedex shipping and package handling, warehouse operations |
Fedex Customer Service roles focus on assisting customers with inquiries, tracking, and resolving issues, typically in an office environment. In contrast, Fedex Package Handlers perform physical tasks like loading and unloading packages in warehouses. Both roles are essential in the logistics industry but differ significantly in responsibilities and work settings.
What are popular job titles related to Fedex Customer Service jobs in Raleigh, NC?
For Fedex Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Fedex Customer Service jobs in Raleigh, NC look for?
The top searched job categories for Fedex Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Fedex Customer Service jobs?
Cities near Raleigh, NC with the most Fedex Customer Service job openings:
Walgreens rating
5.5
Based on 2,201 frontline employees who took The Breakroom Quiz
98th of 112 rated pharmacies
Job description
Job Summary
Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory, organization, and operational readiness of the photo department by maintaining supplies, monitoring inventory levels, and ensuring product and service availability to meet customer needs. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.
Job Responsibilities
Customer Experience
Delivers a distinctive and delightful customer experience by providing expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online order fulfillment. Owns the inventory, organization, and operational readiness of the photo department by maintaining supplies, monitoring inventory levels, and ensuring product and service availability to meet customer needs. Promotes photo products and services, assists customers at checkout registers, accurately processes transactions and cash handling activities, supports merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer focused environment while achieving operational and business goals.
Job Responsibilities
Customer Experience
Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services. Takes ownership of customer concerns, resolving issues and answering questions to ensure a positive and seamless experience.
Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and behaviors by consistently greeting customers warmly, assisting through proactive and personalized support, and solving customer needs through resolution and follow-through until satisfied.
Operations Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
Training & Personal Development
Attends training and completes e-Learnings requested by Manager or assigned by
corporate.
Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels, maintaining records, ensuring product availability, and maintaining photo expense, raw material, and supply inventory levels that align with forecasted three-week customer demand.
Processes and fulfills photo, online, and web pickup orders, ensuring accuracy, timeliness to deliver a seamless customer experience.
Provides customer support for service offerings, including FedEx, Western Union, and other auxiliary services, while ensuring compliance with applicable policies and procedures.
Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.
Supports photo and nearby departments in merchandising execution through display maintenance, promotional and seasonal setups, inventory activities, resets, and revisions.
Supports the cross-training and development of store team members on photo department operations and services to ensure adequate coverage and operational continuity during times when the Photo Specialist is not scheduled.
Follows company policies, asset protection standards, and applicable regulatory requirements to help ensure a safe, compliant, and secure environment.
Collaborates effectively with team members, maintains respectful working relationships, and completes additional assignments as needed to support business objectives.
Training & Personal Development
Attends training and completes e-Learnings requested by Manager or assigned by
corporate.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US