1

Fedex Customer Service Jobs (NOW HIRING)

FedEx Customer Service Agent

El Paso, IL ยท On-site

$15.25 - $20.50/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Buffalo, MN ยท On-site

$16.25 - $21.75/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Buffalo, MN ยท On-site

$16.25 - $21.75/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Rochester, NH ยท On-site

$15.25 - $20.25/hr

Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain ...

FedEx Customer Service Agent

Rochester, NH ยท On-site

$15.25 - $20.25/hr

Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain ...

FedEx Customer Service Agent

Alplaus, NY ยท On-site

$14.50 - $19.25/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Houston, AR ยท On-site

$12 - $16.25/hr

Were looking for a FedEx Customer Service Agent to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Provide excellent interactions with customers ...

FedEx Customer Service Agent

El Paso, IL ยท On-site

$15.25 - $20.50/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Alplaus, NY ยท On-site

$14.50 - $19.25/hr

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance ...

FedEx Customer Service Agent

Houston, AR ยท On-site

$12 - $16.25/hr

Were looking for a FedEx Customer Service Agent to perform daily responsibilities with dedication. Stay adaptable in a dynamic, fast-paced environment. Provide excellent interactions with customers ...

Retail Customer Service Associate

Austin, TX

$14.75 - $16.25/hr

Sign-On bonus does not apply to current or former team members of FedEx Office or any other FedEx ... This customer service focused team member is knowledgeable in all areas of the Store's business ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Retail Customer Service Associate

San Rafael, CA ยท On-site

$22.10 - $25.97/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Customer Service Representative

Auburn Hills, MI ยท On-site

$15.25 - $20.50/hr

This Customer Service Representative (CSR) will act as a liaison, provide product/services ... Familiar with LTL carriers, UPS/Fed Ex. * Customer Orientation and ability to adapt/respond to ...

Retail Customer Service Associate

Bozeman, MT

$15.25 - $16.75/hr

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management * Performs multiple tasks at the ...

next page

Showing results 1-20

Fedex Customer Service information

See salary details

$9

$18

$26

How much do fedex customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for fedex customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a FedEx Customer Service?

FedEx Customer Service representatives are professionals who assist customers with inquiries, complaints, and requests related to FedEx shipping, deliveries, and services. They handle issues such as tracking packages, resolving delivery problems, processing claims, and providing information about FedEx services. Their goal is to ensure customer satisfaction by offering timely, accurate, and courteous support through various channels such as phone, email, and chat.

How does a FedEx Customer Service representative typically collaborate with other departments to resolve customer issues?

FedEx Customer Service representatives frequently work with teams such as Operations, Logistics, and Billing to resolve customer inquiries or concerns. When a customer contacts support about a shipment delay or lost package, representatives often coordinate with warehouse staff and drivers to track down the parcel and provide updates. They may also escalate complex issues to specialized support teams if needed. This collaborative approach helps ensure efficient problem-solving and a positive customer experience.

What are the key skills and qualifications needed to thrive as a FedEx Customer Service representative, and why are they important?

To thrive as a FedEx Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, shipping software, and FedEx-specific platforms is typically required. Patience, attention to detail, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient issue resolution, enhance customer satisfaction, and support the smooth operation of FedEx's delivery services.

What is the difference between Fedex Customer Service vs Fedex Package Handler?

AspectFedex Customer ServiceFedex Package Handler
Required CredentialsHigh school diploma, customer service skills, sometimes relevant certificationsHigh school diploma or equivalent, physical fitness
Work EnvironmentOffice setting, call centers, customer interactionWarehouse, loading docks, physical labor
Employer & Industry UsageFedex logistics and delivery services, customer supportFedex shipping and package handling, warehouse operations

Fedex Customer Service roles focus on assisting customers with inquiries, tracking, and resolving issues, typically in an office environment. In contrast, Fedex Package Handlers perform physical tasks like loading and unloading packages in warehouses. Both roles are essential in the logistics industry but differ significantly in responsibilities and work settings.

More about Fedex Customer Service jobs

What cities are hiring for Fedex Customer Service jobs?

Cities with the most Fedex Customer Service job openings:

What states have the most Fedex Customer Service jobs?

States with the most job openings for Fedex Customer Service jobs include:

Infographic showing various Fedex Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FedEx Customer Service Agent

TradeJobsWorkforce

El Paso, IL โ€ข On-site

$15.25 - $20.50/hr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent. Work with your team to maintain efficiency and high standards. Ensure compliance with safety and company policies. Perks include competitive pay, flexible scheduling, training opportunities, a supportive workplace, and room for career growth.