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Federal Government Entry Level Jobs in Kansas (NOW HIRING)

MCI Careers

Bilingual Cable Sales Agent

Wichita, KS

$11 - $14/hr

... government, education, telecom, technology e-commerce, and financial services. Our contact centers ... This is an entry-level opportunity with paid training , ideal for individuals who are empathetic ...

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Federal Government Entry Level information

What is a federal government entry level job?

Federal Government Entry Level jobs are positions within various U.S. federal agencies that are designed for individuals who are just starting their careers or have limited professional experience. These roles typically require minimal work experience and may only require a high school diploma, associate degree, or bachelor's degree, depending on the position. Entry-level positions can be found in fields such as administration, analysis, public affairs, human resources, and information technology. These jobs offer opportunities for training, professional development, and advancement within the federal government. Applicants often apply through USAJOBS, the federal government’s official employment site.

What do federal government entry level employees do?

Entry-level employees in federal government roles often start with tasks such as data analysis, research, drafting reports, and supporting senior staff on larger projects. These assignments are designed to help new hires learn departmental procedures, gain exposure to policy implementation, and understand the agency's mission. Collaboration is common, with entry-level staff frequently working alongside more experienced colleagues, attending interdepartmental meetings, and contributing to team initiatives. Over time, as they demonstrate competence, they may be given more responsibility and autonomy.

What skills and qualifications are needed for federal government entry level jobs?

To thrive in a Federal Government entry-level position, you typically need a bachelor's degree, strong analytical abilities, and a good understanding of government processes or public policy. Familiarity with government databases, Microsoft Office Suite, and sometimes knowledge of federal hiring systems like USAJOBS are often required. Excellent communication, attention to detail, and a strong sense of integrity help candidates excel and stand out. These skills and qualities are crucial for ensuring compliance, supporting public service objectives, and effectively contributing to government operations.

What are the most commonly searched types of Federal Government jobs in Kansas?

The most popular types of Federal Government jobs in Kansas are:

What are popular job titles related to Federal Government Entry Level jobs in Kansas?

For Federal Government Entry Level jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Federal Government Entry Level jobs in Kansas look for?

The top searched job categories for Federal Government Entry Level jobs in Kansas are:

What cities in Kansas are hiring for Federal Government Entry Level jobs?

Cities in Kansas with the most Federal Government Entry Level job openings:

Federal Government Entry Level jobs near you
Infographic showing various Federal Government Entry Level job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Bilingual Cable Sales Agent

MCI Careers

Wichita, KS

$11 - $14/hr

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

Do you strive for excellence and enjoy helping others? Join our team as a Bilingual Customer Service & Sales Representative, where you’ll support customers across the country with technical support, account management, and product sales. This is an entry-level opportunity with paid training, ideal for individuals who are empathetic, tech-savvy, and eager to grow in a fast-paced, customer-focused environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and live chats professionally and efficiently
  • Listen actively to understand customer needs and provide accurate solutions
  • Utilize internal systems and tools to manage customer accounts and process claims
  • Accurately document customer interactions and resolutions in CRM systems
  • Follow all required scripts, policies, and procedures
  • Use training and knowledge base resources to answer inquiries confidently
  • Escalate complex issues to management when necessary
  • Ensure first-call resolution through effective troubleshooting and communication
  • Stay current on program updates by attending training sessions and reviewing materials
  • Meet all attendance, schedule, and performance expectations

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Reliable and punctual with strong time management and self-motivation
  • Skilled in conflict resolution, problem-solving, and customer empathy
  • Able to multi-task, stay focused, and work independently
  • Team-oriented with a strong customer-first mindset
  • Comfortable working in a fast-paced, dynamic environment
Preferred (Not Required):
  • 1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support
  • Experience working on state or federal programs
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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