Feature Writer Jobs in Seattle, WA (NOW HIRING)

Evaluates business value, feasibility, and internal and/or external user needs of products/features, ensuring alignment with Oracle's goals and strategies. Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Identifies and solves customer needs, develops problem statements, and validates solutions. Owns the product development and road mapping processes for multiple small-scope products/features, ensuring alignment with business objectives and prioritizing features. Acts as an innovation leader for a small-scope product/feature, influencing strategy and driving new feature development. Ensures cross-functional alignment within the organization, partners with others to drive business impact, and tracks success metrics criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. Advocates for customers and resolves customer issues throughout the product lifecycle, beginning to anticipate their needs. Gathers feedback and aligns product capabilities with customers' business goals. Contributes to go-to-market efforts by developing release materials, recruiting and supporting early adopters, and tracking adoption metrics to identify trends and patterns in user behavior.
Responsibilities
Key Responsibilities
Product Analysis - Market Analysis:
-Evaluates business value, feasibility, and internal and/or external user needs of products/features.
-Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy.
-Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning.
-Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features.
Product Analysis - Solution Identification:
-Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements.
-Develops problem statements for products with moderate complexity and forms hypotheses for new products.
-Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions.
-Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features.
-Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements).
Product Ownership - Product Development and Road mapping:
-Manages the product lifecycle from planning to release.
-Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives.
-Develops feature requirements, resources, and best practices for internal stakeholders.
-Collaborates with stakeholders to mitigate risks and resolve issues.
-Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization.
-Writes user stories and acceptance criteria to maintain high product quality.
-Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs).
Product Ownership - Product Leadership and Influence:
-Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products.
-Participates in the development of products to optimize the customer experience and align with business goals.
-Collaborates with team to drive new feature development using agile and continuous-delivery methodology.
Alignment and Collaboration:
-Collaborates with cross-functional partners, ensuring alignment across teams within the organization.
-Identifies pushback from stakeholders and uses data to address it.
-Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs).
-Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features.
-Contributes to defining parameters for user testing and provides input on product iterations based on test results.
Customer-Centricity:
-Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs.
-Engages with customers to gather feedback and understand their experiences with Oracle's products and services.
-Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals.
-Captures customer requirements to define new product capabilities and develop feature designs.
-Engages directly with product consumers during implementations to ensure the product meets their needs.
-Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required.
Product Release - Go-to-Market:
-Collaborates with senior team members to develop release overview, field presentations, and demos for the field team.
-Contributes to recruiting and supporting early adopters to validate product solutions.
-Supports the development of user documentation by drafting components of the document.
-Tracks product metrics about adoption, identifying trends and patterns in user behavior.
-Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field.
Core Responsibilities
Planning & Execution:
-Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements.
-Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.
Collaboration & Partnership:
-Collaborates across teams to align on expectations and achieve shared objectives.
-Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships.
-Actively listens to diverse perspectives and asks questions to ensure understanding of others.
Problem Solving:
-Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate.
-Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors.
-Contributes to knowledge sharing and best practices.
Continuous Learning:
-Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices.
-Seeks out and leverages feedback and training to improve skills.
-Contributes to a culture of continuous learning and knowledge sharing with team members.
Continuous Improvement:
-Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team.
-Seeks input from team members on alternative approaches and methods for improving work.
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Qualifications
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $72,800 to $187,000 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
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