Feature Writer Jobs in Raleigh, NC (NOW HIRING)

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a hybrid role at the RTP, NC office.

The Cisco MX (Cloud-managed security and SD-WAN) QA team takes pride in ensuring the end-to-end system of the Meraki MX and Cisco Catalyst product line is ready to use. The team works on, but is not limited to, testing customer use cases, integration testing, scalability testing, stress and longevity testing. This team is also responsible for qualifying security services such as malware detection, URL filtering, web security, IPS, threat modeling, SD-WAN and SaaS/IaaS security capabilities all through a single Dashboard. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority.

• Develop a strong understanding of Cisco Meraki MX use cases and workflows in customer environments.

• Collaborate with Product Managers and development teams to represent QA in requirements and design discussions.

• Create and execute test strategies, reporting results and metrics to ensure feature quality.

• Build and maintain automation scripts to support CI/CD and improve regression test coverage.

• Drive innovation by applying AI-driven ideas and contributing to feature development with a Test Driven Development approach.

• Bachelor's Degree, combined with 5 years of related experience in Software Development Engineering in routing or SD-WAN domains, or Master's Degree of Science Degree in Computer Science, combined with 3 years of related experience or PhD, combined with 0 year of related experience.

• 2+ years of Automation/Development experience.

• Ability to write feature development code with one of the programming languages such as: Ruby, Python, C, C++, Golang and hands-on experience with AI coding tools and Gen-AI prompting techniques.

• Knowledge of SDWAN, Security, Layer-2(VLAN/802.1Q), and Layer-3 (BGP/IP/OSPF/VPN/IPSec/NAT) and are at ease to ramp up quickly on new technologies and concepts.

• Experience with traffic generators such as TRex, Linux Tools, Spirent, IXIA, etc and ability to explore tools and techniques to improvise testing.

• AI usage day-in and day-out.

• Feature bug fixing with better quality in Firmware or Backend or UI.

• Ability to communicate complex technical concepts clearly to peers and management.

• Research of applications and Framework experience - Obtained patent(s), Published White paper / Yellow paper on embedded solutions.

• Experience with developing frameworks for CI/CD pipelines.

#sdwanhiring

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.