Job Summary:
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. In this senior leadership role as a Senior Lead Infrastructure Engineer, you will drive architecture, reliability, and operational excellence while managing enterprise SAN fabrics and collaborating with cross-functional teams to ensure robust infrastructure solutions.
Responsibilities:
• Design, implement, and manage enterprise SAN fabrics, with a focus on Brocade and Cisco environments.
• Configure and maintain FCIP tunnels, ISLs, FICON, and Fiber Channel protocols to support mainframe and midrange systems.
• Perform zoning, provisioning, and decommissioning of SAN resources as required.
• Analyze logs and troubleshoot SAN infrastructure issues, ensuring rapid resolution and minimal impact to business operations.
• Utilize SAN management tools such as SANnav for monitoring, configuration, and performance tuning.
• Leverage automation and alerting tools (e.g., MAPS, NetCool) to proactively identify and resolve issues.
• Participate in change management processes using tools such as ServiceNow, ensuring all changes are documented and compliant with organizational policies.
• Collaborate with cross-functional teams to support project delivery, capacity planning, and disaster recovery initiatives.
• Document procedures, configurations, and troubleshooting steps to ensure knowledge sharing and operational continuity.
• Stay current with industry trends and emerging technologies to recommend improvements and best practices.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or equivalent industry experience.
• Proven experience in designing, deploying, and managing enterprise SAN fabrics (Brocade and Cisco).
• Strong knowledge of FCIP tunnels, ISL, FICON, Fiber Channel protocol, and zoning.
• Experience with SAN management tools such as SANnav.
• Expertise in log analysis and troubleshooting SAN infrastructure issues.
• Familiarity with automation and alerting tools (e.g., MAPS, NetCool).
• Experience with change management tools such as ServiceNow.
• Solid understanding of Mainframe and Midrange environments.
• Excellent problem-solving and analytical skills.
• Strong communication and documentation abilities.
Preferred:
• Experience with scripting or automation in SAN environments.
• Exposure to large-scale enterprise IT environments.
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.