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Fan Experience Jobs in Michigan (NOW HIRING)

Staffing

Skate Crew

Grand Rapids, MI · On-site

$11.25 - $14.50/hr

This role is crucial to both player performance and fan experience. It requires proficient skating ability, attention to detail, and the professionalism to stay focused while performing in front of ...

Anthropologie

Anthropologie Sales Associate

Troy, MI · On-site

$14/hr

Anthro brand fan * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks ...

Anthropologie

Anthropologie Sales Associate

Ann Arbor, MI · On-site

$13.73/hr

Anthro brand fan * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks ...

Anthropologie

Anthropologie Sales Associate

Ann Arbor, MI · On-site

$13.73/hr

Anthro brand fan * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks ...

Anthropologie

Anthropologie Sales Associate

Troy, MI

$14/hr

Anthro brand fan * Experience in customer service * Experience being a team player * Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The Perks ...

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Fan Experience information

What is a fan experience?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a fan experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in a fan experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

What are the most commonly searched types of Fan Experience jobs in Michigan?

The most popular types of Fan Experience jobs in Michigan are:

What are popular job titles related to Fan Experience jobs in Michigan?

For Fan Experience jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Fan Experience jobs in Michigan look for?

The top searched job categories for Fan Experience jobs in Michigan are:

What cities in Michigan are hiring for Fan Experience jobs?

Cities in Michigan with the most Fan Experience job openings:

Fan Experience jobs near you
Infographic showing various Fan Experience job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Skate Crew

Staffing

Grand Rapids, MI • On-site

$11.25 - $14.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Ice Crew Member

Location: Van Andel Arena, Grand Rapids, MI

Job Type: Part-Time / Event-Based

Job Summary:

We are seeking skilled and confident skaters to join our Ice Crew for an American Hockey League (AHL) team. As part of the Ice Crew, your primary responsibility is to maintain the quality of the playing surface by removing ice shavings and snow buildup during stoppages of play. This role is crucial to both player performance and fan experience. It requires proficient skating ability, attention to detail, and the professionalism to stay focused while performing in front of large crowds.

Key Responsibilities:

  • Skate onto the ice during scheduled stoppages of play to shovel and remove ice shavings and snow buildup quickly and efficiently.
  • Maintain awareness of your surroundings, including players, officials, other crew members, and ice resurfacing machines.
  • Help ensure the playing surface meets the expectations and standards of the teams and officials.
  • Remain focused on the task at hand and avoid being distracted by the crowd or in-game environment.
  • Demonstrate confidence and poise while skating in front of large, live audiences.
  • Assist with other game day operations as assigned, including limited off-ice tasks as needed.
  • Follow all direction from Ice Operations and Game Day Supervisors.
  • Use your own hockey skates (preferred), or arena-issued skates if needed.

Requirements:

  • Proficient ice skating ability—comfortable skating at speed and stopping in control.
  • Ability to push heavy snow loads across the ice surface quickly and safely.
  • Strong awareness and discipline to stay focused during high-energy games.
  • Comfortable performing in front of large crowds and in a fast-paced environment.
  • Willingness to follow directions from supervisors and work as part of a team.
  • Punctual, reliable, and able to commit to the full game schedule, including nights, weekends, and holidays.

Apply