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Family Resource Jobs in California (NOW HIRING)

Family Resource Coordinator

Modesto, CA · On-site

$23.25 - $29.50/hr

Family Resource Coordinators work with donor hospital personnel, physicians, and the DNWest team to facilitate the organ and tissue donation discussion and authorization process. This function ...

Family Resource Coordinator

Modesto, CA · On-site

$23.25 - $29.50/hr

Family Resource Coordinators work with donor hospital personnel, physicians, and the DNWest team to facilitate the organ and tissue donation discussion and authorization process. This function ...

Family Resource Center Manager (Position to be filled in November 2026) ORGANIZATION BACKGROUND: Corazón Healdsburg is a nonprofit organization committed to building a compassionate and just ...

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Family Engagement Specialist

San Francisco, CA · On-site

$44K - $51K/yr

The position also supports Family Resource Center operations through front desk coordination, event support, inventory management, documentation, and program implementation. Essential Duties and ...

The position also supports Family Resource Center operations through front desk coordination, event support, inventory management, documentation, and program implementation. Essential Duties and ...

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Showing results 1-20

Family Resource information

What is a family resource?

Family Resource workers are professionals who assist families by connecting them with community resources, support services, and educational programs. They often work in schools, social service agencies, or community organizations to help families overcome challenges such as housing instability, food insecurity, or access to healthcare. These workers also provide guidance, advocacy, and referrals to ensure families have the support they need to thrive. Their goal is to strengthen family functioning and promote the well-being of children and their caregivers.

What are the key skills and qualifications needed to thrive as a family resource specialist?

To thrive as a Family Resource Specialist, you need a background in social work, counseling, or human services, often supported by a relevant degree or certification. Familiarity with case management systems, community resource networks, and documentation software is typically required. Compassion, cultural sensitivity, strong communication, and problem-solving skills help in building trust and effectively supporting families. These abilities are essential for connecting families to vital services and fostering positive outcomes in challenging situations.

What are some typical challenges faced by family resource professionals when supporting diverse families, and how can they be addressed?

Family Resource professionals often encounter challenges such as language barriers, cultural differences, and varying levels of trust among the families they serve. Navigating these challenges requires strong communication skills, cultural competence, and the ability to build rapport quickly. Professionals can address these issues by utilizing interpreters, participating in cultural competency training, and engaging in community outreach to foster trust. Collaborating closely with other service providers and maintaining up-to-date knowledge of available resources also helps ensure families receive comprehensive support.

What is the difference between Family Resource vs Family Counselor?

AspectFamily ResourceFamily Counselor
Required CredentialsVaries; often no formal certification requiredTypically requires a degree in social work, psychology, or counseling, plus licensure
Work EnvironmentCommunity centers, schools, social service agenciesPrivate practice, clinics, schools, or social service agencies
Employer & Industry UsageNonprofit organizations, government agencies, schoolsHealthcare, mental health clinics, private practices
Common Search & Comparison IntentUnderstanding support services for familiesSeeking professional counseling for family issues

Family Resource roles focus on connecting families with services and providing support, often without requiring formal counseling credentials. Family Counselors, however, are licensed professionals offering therapeutic services to address family dynamics and mental health concerns. While both work to support families, their qualifications, settings, and services differ significantly.

What are the most commonly searched types of Family Resource jobs in California?

The most popular types of Family Resource jobs in California are:

What are popular job titles related to Family Resource jobs in California?

For Family Resource jobs in California, the most frequently searched job titles are:

What job categories do people searching Family Resource jobs in California look for?

The top searched job categories for Family Resource jobs in California are:

What cities in California are hiring for Family Resource jobs?

Cities in California with the most Family Resource job openings:

Infographic showing various Family Resource job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.

Family Resource Coordinator

Bodega Bay, CA

Donor Network West
Health Care and Social Assistance • 51 - 200 employees

$39.67 - $44.08/hr

Full-time

Re-posted 17 days ago


Job description

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.
 
At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY
 

The ideal Family Resource Coordinator (FRC) will have a bachelor's degree in science and at least one year of experience working in Clinical Social Work, Clinical Case Management, Social Services, therapy support or Mortuary Sciences (Funeral Homes, Coroners, Medical Examiners).

Family Resource Coordinators work with donor hospital personnel, physicians, and the DNWest team to facilitate the organ and tissue donation discussion and authorization process. This function requires strong and compassionate negotiation skills, and some experience working with grief and crisis management. This is work you can be proud of, standing beside hospital partners and donor families during life’s most complex moments, and helping transform loss into hope for patients waiting for a second chance.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Works with DNWest’s staff and hospital staff to ensure that the authorizing party is identified per Uniform Anatomical Gift Act (UAGA)guidelines.
  • Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during, and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
  • Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Initiates frequent huddles with hospital and DNWest’s staff to ensure that the Authorizing Party/Notifying Party is presented the opportunity for donation or donor designation notification in the most appropriate time frame and manner. Accesses donor registries to determine prior authorization for donation.
  • Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Will communicate directly with donor families, hospital personnel, physicians, and DNWest’s staff.
  • Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary for organ recovery consistent with DNWest policy and procedure.
  • Completes the Uniform Donor Risk Assessment Interview (UDRAI) with appropriate historian per DNWest’s policy and procedure and obtains follow-up information if required.
  • Visually assesses donors, interpret charts, document information, and communicate findings.
  • Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course.
  • Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
  • Provides education and relevant materials to hospital staff on the authorization and family process as well as the benefits of organ and tissue donation and services provided by DNWest to grieving families.
  • Provides excellent customer service to internal and external partners.
  • Collaborates with hospital staff to provide bereavement support as applicable.
  • Collaborates with hospital staff to obtain administrative authorization when appropriate.
  • Provides education to hospital staff regarding authorization, family care process, and donation process.
  • Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
Family Resource Coordinator I
  • Must complete onboarding process and be a FRC I for a minimum of 12 months before applying for advancement.
  • Builds positive, professional relationships with all DNWest’s teams while maintaining and promoting the DNWest’s culture.
  • Represents organ and tissue donation equally.
  • Possesses strong interpersonal skills with an ability to work effectively with all stakeholders, particularly with medical professionals, and donor families.
  • Manages highly stressful situations in a calm and professional manner by using sufficient judgment and discretion at all times.
  • Ability to productively work independently and as a team participant. Accountable to the team and works with the team to meet DNWest’s strategic goals.
  • Presents feedback effectively, maintaining positive relationships, and utilizing customer service skills.
  • Maintains personal/professional balance; works toward resiliency.
  • Maintains authorization rate within acceptable best practice expectations.
Onsite Presence
  • Secures and maintains positive hospital leadership, physician, nurse and ancillary care staff relationships.
  • Able to share action plans with DNWest and hospital teams.
  • Maintains a supportive onsite presence as appropriate.
  • Provides conflict resolution.
  • Utilizes critical thinking skills in the moment to achieve the desired end result
Assessment and Planning
  • Visually assesses donors, interpret charts, document information and communicates findings.
  • Communicates and collaborates with the attending physician and other members of the healthcare team to establish rapport, provide education on the benefits of donation, and ensure a collaborative planned approach for the donation discussion and authorization process.
  • Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Donation Discussion and Family Support
  • Facilitates the donation discussion and authorization process using the Dual Advocacy Fundamentals for potential organ and tissue donor families prior to, during and after death declaration.
  • Provides donation discussion core elements, effectively advocates for donation, and accurately completes authorization documentation.
  • Utilizes the Dual Advocacy fundamentals.
  • Accesses all pertinent donor registries and assesses for a Document of Gift.
  • Able to complete all required documentation and authorization forms.
  • Effectively guides and documents the Donor Risk Assessment Interview.
  • Assists with the bereavement support, answers questions, and provide care to both donor and non-donor families as applicable.
  • Completes calls during the donation process (daily update call, post OR call) when the onsite Clinical Coordinator requests assistance or when appropriate. 
QUALIFICATIONS
  • Possess knowledge of medical and legal principles of authorization, donor   evaluation,      and management.
  • Has ability to communicate and present information effectively and concisely within a team environment. Has ability to work productively both independently, and as a team participant with accountability to all other team members.
  • Proactive team player who must uphold the core values of the organization which include passion, integrity, and teamwork.
  • Has strong conflict management skills as well as excellent written, and verbal communications kills.
  • Multi-lingual skills are beneficial. The most common languages spoken are Spanish, Mandarin, Cantonese, and Vietnamese.
  • Compassionate, conscientious, and ethical, and must possess strong interpersonal skills which will allow her/him to deal effectively with conflict resolution, donor families in crisis, individuals or groups, and a variety of medical professionals.
  • Able to work productively both independently, and as a team participant with accountability to all other team members for meeting agreed upon objectives.
  • Maintain strong organizational skills that will allow him/her to assess changing environments establish appropriate priorities, handle highly stressful situations in a calm, mature manner, using sufficient judgment and discretion at all times.
  • This individual must also provide accurate assessments of job performance and recommend changes in policies, procedures, strategies and action plans.
  • Thrives in a fast-paced dynamic environment and adjusts to new priorities as required.
EDUCATION AND EXPERIENCE
  • A degree in biological sciences or social sciences or an equivalent     degree/diploma/certification as a Counselor or allied health field or one year equivalent Organ Procurement Organization (OPO)experience.
  • At least 2 years’ of experience in working with families, counseling, bereavement, and/or crisis intervention preferred.
  • Bilingual in English and Spanish preferred
Schedule and Travel Requirements:
  • 12-hour shifts
  • At least 6 shifts per 2-week pay period
  • Travel throughout our designated service area (mileage reimbursed)
  • Expected to be onsite at partner hospitals
  • Work every other weekend and some holidays
  • Training schedule will vary
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.

Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.

If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!

Salary data provided by third party sites do not accurately reflect our pay structure.