Family Manager Jobs in Bothell, WA (NOW HIRING)

Description

Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: 

• Fighting the region's opioid epidemic 
• Providing behavioral health support for those experiencing homelessness 
• Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care 
• Specialists in serving the needs of the BIPOC and LGBTQIA communities 
• A family of caring and compassionate providers dedicated to serving the most vulnerable in our community 

We are seeking a dynamic Outpatient Child, Youth and Family Team Supervisor to join our team, providing leadership and guidance to clinical and non-clinical staff in the delivery of School- based and traditional Outpatient services. In this role, you will ensure best practices in therapy, case management and crisis response while supporting staff with regular supervision, consultation, and mentorship. The pay for this position is $87,000 - $96,000 annually, depending on experience. 

We offer the following benefits to full and some part-time staff: 

• Employer paid medical/dental/vision insurance packages. 
• Employer paid life insurance 
• 12 accrued vacation days for year one, up to 20 days in subsequent years 
• 12 days sick leave accrual per year 
• Mental Health Day 
• 1 Personal Day 
• 12 Paid Holidays 
• Flexible Spending Plan 
• 403(b) Retirement plan 
• Employee Assistance Program 
• Training Allowance/License Reimbursement 
• We are also a Second Chance Employer 

Salary Description 

87,000-96,000 DOE 

Requirements

• Supervise and support School-based and outpatient Clinicians and non-clinical team members, offering guidance on best practices for therapy, case management and crisis intervention. 
• Deliver competency-based training and ongoing consultation to ensure effective service delivery and professional growth. 
• Monitor staff performance, providing feedback on documentation, services, and adherence to policies and procedures. 
• Ensure contract execution and reporting is timely and accurate.  
• Foster collaboration between clinical and non-clinical team members to enhance communication and ensure seamless service delivery. 
• Ensure participant progress and crisis plans are regularly reviewed and updated. 
• Promote services that are culturally relevant, client-centered, and aligned with the mental health recovery model. 
• Assist in onboarding and training new team members to ensure they are equipped with the necessary knowledge and skills. 
• Support the Senior Program Manager in ensuring compliance with internal policies and external regulations. 
• Track program metrics, including service utilization, team performance, and participant outcomes, to meet established goals. 
• Provide administrative support for scheduling, resource allocation, and staff coverage needs. 
• Assist in preparing for internal and external audits by ensuring accurate and up-to-date documentation. 

Minimum Qualifications: 

• Licensed as LICSW, LMHC, or LMFT. 
• WA state-approved clinical supervisor with at least 2 years of experience (preferred). 
• Knowledge of Medicaid requirements, mental health billing processes, and WA state mental health documentation standards. 
• Proven experience working with diverse groups, maintaining positive relationships with participants, co-workers, and community providers. 
• Demonstrated cultural humility in clinical work and interactions with staff and external agencies. 
• Strong communication, problem-solving, and organizational skills. 
• Proficient in Microsoft Office (Outlook, Word) and ability to learn new electronic record systems. 
• Ability to manage multiple priorities in a dynamic environment. 
• Valid WA State driver's license, proof of insurance, and reliable transportation required.  

Equal Employment Opportunity Statement 

Qualified individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Accommodations may be provided in accordance with applicable federal and state laws. We are an Equal Opportunity Employer and value diversity in our workforce.