Family Case Manager Jobs in Oregon (NOW HIRING)

Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
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CLOSE DATE
This Job Posting has been extended from the original close date. This Job now closes at 11:59 p.m. (Pacific Time) on Monday, October 5, 2026.
Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.
COMPENSATION
Annual Pay Range: $63,032.03 - $79,424.01
Hourly Pay Range: $30.303862 - $38.184620
Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.
JOB DETAILS AND QUALIFICATIONS
Clackamas County Health Centers is seeking a collaborative Case Manager to join the Child & Family Treatment Team at the Lake Road Health Center in Milwaukie. This position provides case management, care coordination and skill-building services for children, youth, young adults and their families who are navigating mental health, substance use and/or co-occurring needs.
In this role, you will work directly with clients and families to identify needs, strengthen skills, connect with community resources and services, and support progress toward individualized treatment goals. Services may be provided in a variety of settings, including the clinic, clients' homes and community-based locations. The Case Manager works closely with behavioral health clinicians, psychiatric providers, primary care providers, schools, social service agencies and other community partners to help clients and families access coordinated and responsive care.
We are looking for a compassionate and resourceful professional who is passionate about supporting children, youth, young adults and families as they navigate behavioral health needs and complex service systems. The ideal candidate will be skilled at building trusting relationships, navigating complex service systems, responding effectively during challenging situations, and balancing independent work with collaboration as part of a multidisciplinary treatment team.
Clackamas County Health Centers is seeking a collaborative Case Manager to join the Child & Family Treatment Team at the Lake Road Health Center in Milwaukie. This position provides case management, care coordination and skill-building services for children, youth, young adults and their families who are navigating mental health, substance use and/or co-occurring needs.
In this role, you will work directly with clients and families to identify needs, strengthen skills, connect with community resources and services, and support progress toward individualized treatment goals. Services may be provided in a variety of settings, including the clinic, clients' homes and community-based locations. The Case Manager works closely with behavioral health clinicians, psychiatric providers, primary care providers, schools, social service agencies and other community partners to help clients and families access coordinated and responsive care.
We are looking for a compassionate and resourceful professional who is passionate about supporting children, youth, young adults and families as they navigate behavioral health needs and complex service systems. The ideal candidate will be skilled at building trusting relationships, navigating complex service systems, responding effectively during challenging situations, and balancing independent work with collaboration as part of a multidisciplinary treatment team.
Required Minimum Qualifications/ Transferrable Skills:*

• Qualified Mental Health Associate (QMHA) as established by Oregon Administrative Rule (OAR) or the Mental Health & Addiction Certification Board of Oregon (MHACBO).

A Qualified Mental Health Associate (QMHA) means an individual delivering services under the direct supervision of a Qualified Mental Health Professional (QMHP) and meeting one of the following minimum qualifications as authorized by the Local Mental Health Authority (LMHA) or designee:
Bachelor's degree in a behavioral sciences field; or
A combination of at least three years of relevant work, education, training and/or experience.

• Experience providing case management, care coordination and/or skill-building services to children, youth, young adults and families.
• Must possess and maintain a Basic Life Support (BLS) certificate.

Preferred Special Qualifications:

• Experience working as part of a multidisciplinary behavioral health or healthcare treatment team.
• Experience working with individuals experiencing mental health, substance use and/or co-occurring disorders.
• Experience supporting clients (youth, children and transition aged youth (18-24), experiencing emerging psychosis and/or substance use disorders.

Pre-Employment Requirements:

• Must pass post-offer, pre-employment drug test.
• Must pass a criminal history check which may include national or state fingerprint records check
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS

• Provide case management and care coordination services to children, youth, young adults and families experiencing mental health, substance use and/or co-occurring needs. Identify and coordinate resources, referrals and supports; monitor client progress; and assist clients and families in accessing services that support treatment goals, stability and overall well-being.
• Provide individual and family skill-building services based on identified treatment needs and service plans. Skill-building may include areas such as emotional regulation, coping skills, safety planning, daily living skills, health and nutrition, housing stability, financial and time management, developing healthy social supports, maintaining family and long-term relationships, and other individualized needs.
• Assess client and family needs through interviews and ongoing engagement with clients, parents, caregivers, guardians, providers and other involved individuals. Gather information related to psychosocial, financial, housing, health and other factors affecting client functioning and access to services.
• Coordinate services with multidisciplinary treatment partners, including behavioral health clinicians, psychiatric prescribers, primary care providers, nurses, schools, social service agencies, insurance providers and other community partners. Facilitate communication and service coordination to promote continuity of care and successful transitions between services.
• Engage clients and families in service planning and ongoing care. Support participation in assessment and treatment planning, provide outreach when clients miss appointments or need additional engagement, and help clients and families identify and work toward individualized goals.
• Provide advocacy and system navigation for clients and families with healthcare providers, schools, social service agencies, public and private organizations, the justice system and other community partners. Assist with problem-solving, accessing resources and addressing barriers to services.
• Respond to client needs and crises in the most appropriate setting, which may include the clinic, home, community or virtual environment. Work collaboratively with clients, families and treatment team members to support safety, stabilization and connection to appropriate services.
• Maintain accurate and timely electronic health records and documentation in accordance with agency policies and procedures, Oregon Administrative Rules, insurance requirements and applicable Medicaid or Medicare requirements. Develop, update and maintain required service plans, eligibility information and other case documentation.
• Participate as an effective member of the treatment team, consulting with other staff regarding client needs, sharing relevant information and contributing to coordinated treatment and service delivery.
• Perform other duties as assigned.

WORK SCHEDULE
This position works up to 40 hours during a standard workweek of Monday through Friday.
Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.
This position may be eligible for a hybrid on-site/remote schedule subject to the Clackamas County Teleworking Policy and based on the Department's business needs. The exact amount of on-site/remote, and schedule, will be discussed with the hiring manager during the time of the offer.
Telework/remote locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.
BENEFITS INFORMATION
Health Centers-Behavioral Health provides licensure supervision to all regular status employees who have completed a Graduate degree in a behavioral health related field (social work, counseling, marriage and family therapy, etc.) and are actively pursuing a licensure in that field.
Group supervision is available for CADC hours for those on a CADC track.
Clackamas County's Health Centers are Federally Qualified Health Centers.
There may be options for loan forgiveness while working with a government / public agency through programs such as the National Health Service Corps (NHSC) Loan Repayment Program or the Public Services Loan Forgiveness (PSLF) program.
Generous training package that covers costs and allows for paid days to attend training.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.
Employee benefits become effective the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:

• 12 hours of vacation accrual per month
  • Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire.
• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Employee Assistance Program (EAP)
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see link below for additional information)

This is a full time County position represented by the Employees' Association.
Learn More About Benefits
ABOUT THE DEPARTMENT
Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.
We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.
Health Centers is a Division of t he Health, Housing, and Human Services (H3S) Department.
Learn more about Clackamas Health Centers.
Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring heal th families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.