Technical Program Manager, FOA Capacity & Efficiency
Bellevue, WA · On-site
$145K - $188K/yr
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur.
Bellevue, WA · On-site
$145K - $188K/yr
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur.
Bellevue, WA · On-site
$145K - $188K/yr
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur.
Menlo Park, CA · On-site
$152K - $196K/yr
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur.
Menlo Park, CA · On-site
$152K - $196K/yr
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur.
San Jose, CA · On-site
$120K - $148K/yr
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
San Jose, CA · On-site
$120K - $148K/yr
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
San Jose, CA · On-site
$122K - $168K/yr
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
San Jose, CA · On-site
$122K - $168K/yr
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
$51.50 - $71/hr
Experience integrating with platforms like Facebook Messenger, WhatsApp, and enterprise systems such as Salesforce or Zendesk * Strong foundation in AI tools (TensorFlow, Spacy, NLU) and RESTful APIs ...
New
$51.50 - $71/hr
Experience integrating with platforms like Facebook Messenger, WhatsApp, and enterprise systems such as Salesforce or Zendesk * Strong foundation in AI tools (TensorFlow, Spacy, NLU) and RESTful APIs ...
New
Sunderland, MD · On-site
To learn more or apply, please send resume to NewHire@thompsonscollision.net, Facebook Messenger or visit us in person. Thank you for welcoming us to the community. We look forward to serving you ...
Quick apply
Sunderland, MD · On-site
To learn more or apply, please send resume to NewHire@thompsonscollision.net, Facebook Messenger or visit us in person. Thank you for welcoming us to the community. We look forward to serving you ...
Sunderland, MD · On-site
To learn more or apply, please send resume to NewHire@thompsonscollision.net, Facebook Messenger or visit us in person. Thank you for welcoming us to the community. We look forward to serving you ...
Quick apply
Sunderland, MD · On-site
To learn more or apply, please send resume to NewHire@thompsonscollision.net, Facebook Messenger or visit us in person. Thank you for welcoming us to the community. We look forward to serving you ...
Cambridge, MA · On-site
$32.90/hr
Facebook Messenger and WhatsApp; MIT business apps: Microsoft Office, SAPgui, Concur, Google workspace, and Dropbox. This is a part-time position (20 hours/week) with a hybrid schedule. Application ...
Cambridge, MA · On-site
$32.90/hr
Facebook Messenger and WhatsApp; MIT business apps: Microsoft Office, SAPgui, Concur, Google workspace, and Dropbox. This is a part-time position (20 hours/week) with a hybrid schedule. Application ...
We will not contact candidates through messaging apps such as WhatsApp, Facebook Messenger, or Google Hangouts. * We will never ask candidates to send money, purchase equipment, or provide financial ...
Quick apply
We will not contact candidates through messaging apps such as WhatsApp, Facebook Messenger, or Google Hangouts. * We will never ask candidates to send money, purchase equipment, or provide financial ...
Facebook EZM Vendor Visit our website at: EZ Messenger We are currently hiring in the following counties for Minnesota: Aitkin, Becker, Belrami, Benton, Big Sone, Blue Earth, Brown, Carleton, Carver ...
Facebook EZM Vendor Visit our website at: EZ Messenger We are currently hiring in the following counties for Minnesota: Aitkin, Becker, Belrami, Benton, Big Sone, Blue Earth, Brown, Carleton, Carver ...
... Facebook Messenger and onsite relevant content programs to meet customer lifecycle objectives and business goals. Additionally, this role is accountable for customer list health including email ...
... Facebook Messenger and onsite relevant content programs to meet customer lifecycle objectives and business goals. Additionally, this role is accountable for customer list health including email ...
San Francisco, CA · On-site
$180K - $270K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role Lightfield's AI/ML team builds the experiences at the core of our product ...
San Francisco, CA · On-site
$180K - $270K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role Lightfield's AI/ML team builds the experiences at the core of our product ...
San Francisco, CA · On-site
$180K - $270K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role Lightfield's AI/ML team builds the experiences at the core of our product ...
San Francisco, CA · On-site
$180K - $270K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role Lightfield's AI/ML team builds the experiences at the core of our product ...
San Jose, CA · On-site
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
San Jose, CA · On-site
We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company.
$17 - $20/hr
Send your resume and availability via Facebook message or email. #NowHiring #DishwasherJobs #LongIslandJobs #RestaurantJobs #KitchenJobs #EastRockCoffee #32North #HiringLongIsland More detail about ...
Quick apply
$17 - $20/hr
Send your resume and availability via Facebook message or email. #NowHiring #DishwasherJobs #LongIslandJobs #RestaurantJobs #KitchenJobs #EastRockCoffee #32North #HiringLongIsland More detail about ...
SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. * Work with customers across assigned verticals to understand their business and ...
SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. * Work with customers across assigned verticals to understand their business and ...
Together, we are committed to building innovative technologies -- Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more -- to serve billions of people around the globe.Meta Product ...
Together, we are committed to building innovative technologies -- Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more -- to serve billions of people around the globe.Meta Product ...
San Francisco, CA · On-site
$150K - $300K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role We're looking for an experienced, creative, and versatile engineer who is ...
San Francisco, CA · On-site
$150K - $300K/yr
Before Lightfield, our team worked on Llama, Instagram, Facebook Messenger, Pinterest, Google, and Salesforce. About the role We're looking for an experienced, creative, and versatile engineer who is ...
SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. * Work with customers across assigned verticals to understand their business and ...
SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. * Work with customers across assigned verticals to understand their business and ...
$17 - $19/hr
Send your resume and availability via Facebook message or email. #NowHiring #DishwasherJobs #LongIslandJobs #RestaurantJobs #KitchenJobs #EastRockCoffee #32North #HiringLongIsland More detail about ...
Quick apply
$17 - $19/hr
Send your resume and availability via Facebook message or email. #NowHiring #DishwasherJobs #LongIslandJobs #RestaurantJobs #KitchenJobs #EastRockCoffee #32North #HiringLongIsland More detail about ...
$9.38 - $10.73
1% of jobs
$10.73 - $12.08
2% of jobs
$12.08 - $13.44
4% of jobs
$13.44 - $14.79
14% of jobs
$14.98 is the 25th percentile. Wages below this are outliers.
$14.79 - $16.15
27% of jobs
The median wage is $16.36 / hr.
$16.15 - $17.50
14% of jobs
$18.56 is the 75th percentile. Wages above this are outliers.
$17.50 - $18.86
17% of jobs
$18.86 - $20.21
10% of jobs
$20.21 - $21.57
6% of jobs
$21.57 - $22.92
3% of jobs
$22.92 - $24.28
2% of jobs
$9
$17
$24
A Facebook Messenger job typically involves managing customer interactions, responding to inquiries, and providing support through Facebook's messaging platform. It may include answering questions, resolving issues, and assisting with sales or marketing efforts. Businesses often hire individuals to handle Messenger chats efficiently to improve customer engagement and satisfaction. Some roles may also involve chatbot management or automation setup to streamline responses.
A typical day in a Facebook Messenger customer support role involves responding to inquiries and complaints received via Facebook Messenger in a timely and courteous manner, often using templates or customized messages. Team members monitor ongoing conversations, track follow-ups, and escalate more complex issues to appropriate departments as needed. They may also collaborate with marketing or technical teams to relay insights about customer trends or recurrent problems. The position usually requires multitasking and adapting to fluctuating volumes of messages, making organizational skills important. Overall, it's a dynamic environment with a strong focus on customer satisfaction and clear communication.
To thrive in a Facebook Messenger-related role, strong digital communication skills, customer service experience, and proficiency with online messaging platforms are essential. Familiarity with CRM systems, social media management tools, and Facebook's Business Suite enhances performance and tracking. Excellent interpersonal skills, patience, and problem-solving abilities set candidates apart when interacting directly with customers or clients. These skills ensure timely, professional responses and contribute to positive user experiences and brand reputation.

$145K - $188K/yr
Other
Posted 6 days ago
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems.
Set targets with central Infrastructure teams.
7.5
Based on 44 frontline employees who took The Breakroom Quiz
130th of 202 rated software companies
Define, track, and drive capacity efficiency targets across Facebook, Messenger, and Meta recommendation systems. Set targets with central Infrastructur...
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Internet and it, media and telecom and software development
10,000+ Employees
Menlo Park, CA, US