External Operations Manager Jobs in Lansing, MI (NOW HIRING)

Job Description The Michigan Department of Corrections is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran Friendly Employer. MDOC is proud to employ nearly 1,500 veterans and actively serving military members across the department. The Department has many benefits and services available to support our military and veteran employees, spouses, and families.

Learn more about what makes MDOC a Gold-Level Veteran Friendly Employer here. This position serves as the department's recognized resource for statewide external communications, marketing, and social media strategy. It leads the planning, development, and execution of high-impact communication materials, campaigns, and digital initiatives that support departmental priorities and positively shape public understanding of the department.

This position manages the department's $2 million marketing budget, oversees multi-channel content development, ensures compliance with State of Michigan communication and social media standards, and provides expert guidance to departmental staff and leadership. This position also prepares and distributes external communication materials, including press releases, fact sheets, reports, and presentations, responds professionally to public inquiries and maintains the department's social media presence. Additionally, this position attends statewide events to gather content, uses platforms such as GovDelivery and Sitecore to disseminate information, and provides strategic and collaborative support to the Public Information Officer and other PIO staff, including assistance with speeches, media coordination, and operational continuity.

View job specification here. View experienced-level position description here. View advanced-level position description here.

Required Education and Experience Education Possession of a bachelor's degree in English, journalism, communications, broadcasting, telecommunications, advertising, communication arts, public relations or a related field. Experience Communications Representative 9 No specific type or amount is required. Communications Representative 10 One year of professional experience in preparing and disseminating informational and promotional materials equivalent to a Communications Representative 9.

Communications Representative P11 Two years of professional experience in preparing and disseminating informational and promotional materials equivalent to a Communications Representative, including one year equivalent to a Communications Representative 10. Communications Representative 12 Three years of professional experience in preparing and disseminating informational and promotional materials equivalent to a Communications Representative, including one year equivalent to a Communications Representative P11. Alternate Education and Experience Alternative Education and Experience Communications Representative 9 Possession of a bachelor's degree in any major with two years of experience equivalent to a Communications Representative may be substituted for the education requirement.

OR Completion of 60 semester (90 term) credits including 16 semester (24 term) credits in any combination of coursework in the following areas: English, journalism, communications, broadcasting, telecommunications, advertising, communication arts, marketing, or public relations, AND two years of experience equivalent to a Communications Representative may be substituted for the education requirement. OR Educational level typically acquired through completion of high school and four years of experience equivalent to a Communications Representative may be substituted for the education requirement. Additional Requirements and Information Experience with social media platforms, including, but not limited to Facebook, Twitter, YouTube, Instagram, LinkedIn, etc.

Experience in the execution of social media strategies for a company or organization. Development of communication strategies and plans. Proficient user of social media, including emerging platforms.

Excellent written and verbal communication skills. Ability to maintain confidentiality of sensitive information and documentation. Ability to work professionally with a wide variety of people.

Knowledge of web design. *Please attach a cover letter and resume'. Failure to do so may result in you being screened out of the interview process.

**Position has the possibility of being hybrid up to 50%. There is an expectation that minimum of the first 2 weeks will be worked in-office, to assist in learning the position. This is subject to change to be consistent with remote work expectations.

All required documents must be attached and submitted at the time of application for further consideration. Applications must be submitted through NEOGOV to be considered. Interested applicants who are attaching transcripts must attach a copy of yourofficial college transcripts indicating the specific type of degree earned and the conferred/graduation date.

More information regarding what constitutes an official transcript can be found here. (un-official or web-based transcripts will not be accepted) If you have questions or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at 1-800-788-1766. The Department of Corrections may screen out job applicants who have been convicted of a felony in accordance with Public Act 191 of 2017.Applicants who have been convicted of a misdemeanor or felony are ineligible for employment with the Department of Corrections until satisfactory completion of any sentence imposed, including parole or probation

***REQUIRED INFORMATION: Employment in the state classified service demands a high degree of loyalty and imposes high ethical standards on employees to ensure the integrity of state government and maintain effective services. All employees must meet these ethical standards and all appointing authorities are obligated to enforce these ethical standards. As part of this effort all employees are required to report any possible conflict of interest, please review the information and be prepared to respond to questions related to the information in your application.

Ethical Standards and Conduct (Note: you do not need to fill out the form) IMPORTANT: New hires to the MDOC along with previous MDOC employees that are returning after being away from the department for more than two years will complete Non-Custody New Employee Training (NCNET) either 40 hours or 80 hours of initial in-person training based on their level of offender contact and job classification. All new employees will complete additional online training to successfully complete their non-custody new employee training. Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.