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External Operations Manager Jobs in High Point, NC

Concentric, LLC

Service Manager

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager reports to either an Operations Manager or to the Director of Operations for a ... Answer questions and respond to requests timely for internal and external customers. * Maintain ...

Concentric LLC

Service Manager

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager reports to either an Operations Manager or to the Director of Operations for a ... Answer questions and respond to requests timely for internal and external customers. * Maintain ...

Concentric LLC

Service Manager

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager reports to either an Operations Manager or to the Director of Operations for a ... Answer questions and respond to requests timely for internal and external customers. * Maintain ...

Concentric LLC

Service Manager

Greensboro, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Manager reports to either an Operations Manager or to the Director of Operations for a ... Answer questions and respond to requests timely for internal and external customers. * Maintain ...

Amcor plc

Production Manager I - ASC

Reidsville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Relationships Internal Operations Manager, if applicable OHSE Manager HR Manager Supply Chain Mgr Controller Quality Manager External Customers Vendors Qualifications/Requirements Formal ...

Amcor

Production Manager I - ASC

Reidsville, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Relationships Internal Operations Manager, if applicable OHSE Manager HR Manager Supply Chain Mgr Controller Quality Manager External Customers Vendors Qualifications/Requirements Formal ...

Ross Stores, Inc

IT Manager I

Sophia, NC

$85K - $104K/yr

... Operations team. Works with the IT and business management teams to define overall technical direction. Coordinates the efforts of internal and external staff, and of key business partners in the ...

Carter Lumber

General Manager

Welcome, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Carter Lumber General Manager is responsible for the overall operation management of multiple ... Effective communication with the field, internal departments and external vendors is mandatory for ...

Carter Lumber

General Manager

Welcome, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Carter Lumber General Manager is responsible for the overall operation management of multiple ... Effective communication with the field, internal departments and external vendors is mandatory for ...

Carter Lumber

General Manager

Welcome, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Carter Lumber General Manager is responsible for the overall operation management of multiple ... Effective communication with the field, internal departments and external vendors is mandatory for ...

Ross Stores

IT Manager I

Sophia, NC · On-site

$85K - $104K/yr

... Operations team. Works with the IT and business management teams to define overall technical direction. Coordinates the efforts of internal and external staff, and of key business partners in the ...

Ross Stores

IT Manager I

Sophia, NC

$85K - $104K/yr

... Operations team. Works with the IT and business management teams to define overall technical direction. Coordinates the efforts of internal and external staff, and of key business partners in the ...

Ross Stores

IT Manager I

Sophia, NC · On-site

$85K - $104K/yr

... Operations team. Works with the IT and business management teams to define overall technical direction. Coordinates the efforts of internal and external staff, and of key business partners in the ...

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Showing results 41-60

All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in High Point, NC

External Operations Manager information

See High Point, NC salary details

$27.7K

$56.6K

$105.7K

How much do external operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for external operations manager in High Point, NC is $56,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $69,100.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in High Point, NC?

For External Operations Manager jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in High Point, NC look for?

The top searched job categories for External Operations Manager jobs in High Point, NC are:

What cities near High Point, NC are hiring for External Operations Manager jobs?

Cities near High Point, NC with the most External Operations Manager job openings:

External Operations Manager jobs near you
Infographic showing various External Operations Manager job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,615 per year, or $27.2 per hour.

Service Manager

Concentric, LLC

Greensboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com .
Job Summary
The Service Manager will be responsible for managing Technicians and possibly other positions who are critical to the operations and delivery of service. They manage the overall financial performance and customer service of the service regions. The Service Manager reports to either an Operations Manager or to the Director of Operations for a geographical region and has 2 or more direct reports.
Key Job Responsibilities:
  • Reliable attendance and punctuality.
  • Communicate job expectations with Technicians and other personnel.
  • Assign, schedule, prioritize repairs, monitor, appraise job results, and foster a spirit of cooperation and teamwork with technicians and other personnel.
  • Hire, train, supervise, and provide corrective performance coaching to staff to reduce customer down time and maintain high-quality Technicians.
  • Initiate, coordinate, monitor, and enforce systems, policies and procedures.
  • Maintain safe, clean and organized work environment(s) by educating and directing personnel on the use of all control points, equipment and resources.
  • Develop a culture of safety that meets or exceeds the company's high standards.
  • Maintain a high standard of quality customer repairs and customer service.
  • Resolve personnel and service problems by analyzing data, investigating issues, identifying solutions, and recommending action.
  • Answer questions and respond to requests timely for internal and external customers.
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
  • Develop thorough knowledge of the Company's operating standards, policies, directives, and safety instructions pertaining to the assignment.
  • Assist with monitoring technician WIP reports and ensure limited hours remain for EOM.
  • Collaborate with regional sales leadership to coordinate activities between Sales and Operations teams.
  • Work with regional leadership to manage and drive financial forecasting and results.
  • Other duties as assigned by supervisor.

Key Performance Measurements:
  • A score card that reflects performance in areas such as safety, completion time for projects, customer satisfaction, and issue resolution.
  • Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.
  • Growth of existing customer services utilized.
  • Driving key business initiatives as the customer needs change.
  • Other key metrics prescribed by Concentric leadership, resulting in positive customer and Company impact.

Requirements
  • High School Diploma or GED is required.
  • Certification from a technical school focused on electrical, mechanical repair or battery maintenance preferred.
  • Should have a minimum of 3 years of experience as a Service Manager or equivalent job role, preferrably in a heavy equipment repair enironment.
  • Strong mechanical aptitude required, previous hands-on mechanical repair and/or troubleshooting experience preferred.
  • Must be able to pass a background check and drug screen.
  • Experience managing service personnel.
  • Strong management and leadership skills.
  • Excellent interpersonal skills and a collaborative management style.
  • Extensive skills in Microsoft Office Products.
  • Excellent verbal, analytical, organizational, writing and presentation skills.
  • Possess innovative leadership, communication, delivery, consultative, partnership, and team building skills.
  • Proven ability to thrive in a fast paced, technology driven service environment.
  • Ability to work with individuals from diverse backgrounds and with diverse needs and across remote offices.
  • Exceptional planning and organizational skills.
  • Results-oriented and demonstrates the ability to work independently and in a team environment, occasionally lead and/or participate in cross-functional teams.
  • Ability to travel up to 20% of the time within the assigned territory with potential overnight stay is required.

*This job description is subject to change at any time.
Benefits
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:
  • Competitive pay - Plus incentive opportunities and overtime potential for our hourly employees!
  • Three medical plan options with employer premium contribution that start on day one.
  • Employee paid dental and vision insurance that starts on day one.
  • Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP).
  • Medical and dependent care Flexible Spending Accounts (FSA) available.
  • Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
  • Company 401K plan with 100% match on the first 4% of employee contributions.
  • 8 paid holidays.
  • Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
  • We offer employee paid accident, critical illness, and hospital indemnity insurance.
  • We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
  • Training and mentoring - Learn from our experts in the industry.
  • Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to conditions existing in the work environment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side. Exposure to live electrical components is common in many of these work environments. The noise level in the work environment is moderate.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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