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$28.2K

$57.8K

$107.9K

How much do external operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for external operations manager in Utah is $57,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $70,600.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Utah?

For External Operations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Utah look for?

The top searched job categories for External Operations Manager jobs in Utah are:

What cities in Utah are hiring for External Operations Manager jobs?

Cities in Utah with the most External Operations Manager job openings:

External Operations Manager jobs near you

Manager, Financial Operations

SoFi Tech Solutions

Sandy, UT • On-site

Full-time

Posted 17 days ago

Job description

Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. SoFi Tech Solutions (formerly Galileo Financial Technologies) is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. SoFi Tech Solutions leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://tech.sofi.com/careers/.
The role:
We are seeking a Manager, Financial Operations to lead a high-performing operations team responsible for critical financial workflows, reconciliation activities, ticket resolution, and data quality improvements. This role will oversee both an established FinOps team and a newly integrated group of reconciliation specialists, ensuring accurate execution, strong controls, effective cross-functional partnership, and continuous improvement across key operational processes. The Manager, Financial Operations will be responsible for leading day-to-day execution while also identifying opportunities to improve processes, strengthen controls, increase automation, and scale the team's impact. This role will also serve as a trusted operational point of contact for client and bank partners, ensuring clear communication, effective expectation management, and timely follow-through on issues, requests, and escalations. This is a hands-on leadership role for someone who is comfortable working across detailed operational workflows, complex data sets, technical partners, external stakeholders, and evolving business priorities.
What you'll do:
  • Lead the Financial Operations team responsible for managing support tickets, creating QMR/GOC network reporting, resolving operational issues, and supporting timely execution of financial operations workflows.
  • Manage and develop reconciliation specialists responsible for Settlement reporting reconciliation, Money Movement approvals, Cobrand FBO reconciliation review, suspense reconciliation, and Billpay-related operational activities.
  • Support EPD and other cross-functional partners by driving improvements to network data quality, operational data integrity, and issue resolution processes.
  • Provide day-to-day leadership, coaching, prioritization, and performance management for team members across multiple financial operations functions.
  • Establish clear operating rhythms, service levels, escalation paths, and quality expectations for ticket management, reconciliation review, approvals, and issue resolution.
  • Partner with Product, Engineering, Data, Finance, Accounting, Compliance, Risk, Operations, client, and bank partner teams to investigate issues, improve workflows, and support scalable operational solutions.
  • Serve as a professional operational liaison for client and bank partners by communicating status, clarifying requirements, managing expectations, and coordinating timely resolution of issues and escalations.
  • Use SQL and data analysis to research issues, validate transactions, identify trends, support reconciliations, and drive root cause analysis.
  • Strengthen controls and documentation across reconciliation processes, approval workflows, suspense management, and financial operations support activities.
  • Identify opportunities to reduce manual work, improve accuracy, increase automation, and enhance operational visibility through reporting and process redesign.
  • Monitor team performance, operational metrics, aging items, exception volumes, and recurring issue patterns to support proactive management and continuous improvement.
  • Translate complex operational issues into clear business impacts, recommendations, and action plans for leadership and cross-functional stakeholders.
  • Help integrate new responsibilities, processes, and team members into the broader Financial Operations function while maintaining execution quality and business continuity.

What you'll need:
  • Experience leading financial operations, reconciliation, banking operations, payments operations, card operations, or similar operational teams.
  • Proven people leadership skills, including coaching, prioritization, accountability, performance management, and team development.
  • Strong understanding of reconciliation workflows, exception management, operational controls, approvals, and issue resolution processes.
  • Hands-on SQL skills with the ability to query data, investigate exceptions, validate results, and support operational decision-making.
  • Strong analytical and problem-solving skills, with the ability to identify root causes, evaluate operational risk, and recommend practical solutions.
  • Strategic thinking and process improvement mindset, including experience improving workflows, documentation, controls, reporting, or automation.
  • Ability to operate effectively in a fast-paced environment with competing priorities, evolving processes, and cross-functional dependencies.
  • Excellent communication and stakeholder management skills, including the ability to explain complex operational and data issues clearly to technical, non-technical, client, and bank partner audiences.
  • Strong attention to detail and commitment to accuracy, timeliness, and operational excellence.
  • Ability to balance hands-on execution with team leadership, stakeholder management, and longer-term operational transformation.

Nice to have:
  • Experience with banking-as-a-service, card programs, payment networks, FBO account structures, suspense reconciliation, or Billpay operations.
  • Experience partnering with Product, Engineering, and Data teams on operational tooling, data quality, reporting, or automation initiatives.
  • Familiarity with Jira, SQL, Snowflake, dashboards, and operational reporting.
  • Experience building or improving operating procedures, control frameworks, reconciliation documentation, and escalation processes.

SoFi Tech Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi Tech Solutions is committed to an inclusive culture. As part of this commitment, SoFi Tech Solutions offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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