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Express Scripts Jobs in Ohio (NOW HIRING)

Opportunities

Contact Center Specialist I

Columbus, OH · On-site

Appropriate use of established call policies and procedures and scripts * Provide support of ... Ability to present and express ideas and information clearly and concisely in a manner appropriate ...

KillerSpots Agency

Social Media Coordinator

Cincinnati, OH · On-site

$12.65 - $15/hr

Help write commercial and video scripts for client projects * Monitor post performance, gather ... Canva, Adobe Express, or other design tool experience * Experience with paid social ad strategy or ...

Northwest

Contact Center Specialist I

Columbus, OH · On-site

Appropriate use of established call policies and procedures and scripts * Provide support of ... Ability to present and express ideas and information clearly and concisely in a manner appropriate ...

All JobsExpress Scripts JobsExpress Scripts Jobs in Ohio

Express Scripts information

See Ohio salary details

$37.6K

$72.1K

$111.2K

How much do express scripts jobs pay per year?

As of Jun 23, 2026, the average yearly pay for express scripts in Ohio is $72,142.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Express Scripts position, and why are they important?

To thrive in a role at Express Scripts, you need a background in pharmacy, healthcare administration, or pharmaceutical services, often backed by licensure or relevant certifications. Familiarity with pharmacy benefit management (PBM) systems, claims processing software, and knowledge of HIPAA regulations is vital. Attention to detail, strong communication, and problem-solving skills help you excel in a collaborative and fast-paced environment. These qualities are essential for ensuring accuracy, compliance, and excellent service to clients and patients in the pharmaceutical industry.

What are some typical challenges employees face in Express Scripts roles, and how can new hires best prepare for them?

Many Express Scripts positions involve managing high volumes of prescription data and navigating complex benefit structures, which can be challenging when balancing accuracy with efficiency. New hires may also need to quickly learn specialized software and healthcare regulations in order to stay compliant and provide quality service to members and clients. The work often involves collaborating with pharmacists, healthcare providers, and insurance carriers, requiring clear and proactive communication. Preparing by developing strong organizational habits, getting comfortable with technology, and staying up-to-date on industry trends will help ensure a smooth transition and long-term success in the role.

What is an Express Scripts job?

An Express Scripts job typically involves roles in pharmacy services, healthcare operations, customer support, and technology to facilitate prescription processing and medication management. Employees may work in customer service, pharmacy technician roles, or corporate positions supporting healthcare programs. Express Scripts, a subsidiary of Cigna, focuses on pharmacy benefit management (PBM) services to improve medication access and affordability. Jobs at Express Scripts often require strong attention to detail, problem-solving skills, and a commitment to patient care.

What are popular job titles related to Express Scripts jobs in Ohio? For Express Scripts jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Express Scripts jobs in Ohio look for? The top searched job categories for Express Scripts jobs in Ohio are:
What cities in Ohio are hiring for Express Scripts jobs? Cities in Ohio with the most Express Scripts job openings:
Express Scripts jobs near you

Technical Support Analyst - Express Scripts - Onsite

Express Scripts Pharmacy Benefit Services

Fairfield, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:
Express Scripts Pharmacy Benefit Services is seeking a Technical Support Analyst to enhance technology experiences for users. In this role, you will be responsible for resolving end-user issues, maintaining hardware and software, and collaborating with teams to improve support processes.
Responsibilities:
• Deliver timely resolution of end-user issues across desktop, laptop, mobile, and network environments, improving system uptime and user productivity
• Install, configure, and maintain Windows and Mac devices, peripherals, and standard applications to ensure consistent performance
• Monitor and troubleshoot hardware, software, and LAN issues; identify root causes and implement solutions that reduce repeat incidents
• Manage service requests and incident queues, meeting service level commitments and maintaining accurate documentation in the ticketing system
• Partner with internal teams and external vendors to restore service quickly and improve support processes
• Escalate complex issues appropriately while ensuring clear communication and follow-through with stakeholders
• Support infrastructure activities, including device deployments, upgrades, and site-specific technology projects
• Maintain accurate inventory tracking for hardware assets, supporting lifecycle management and operational efficiency
• Enhance user experience by setting clear expectations, providing proactive updates, and delivering strong customer service
• Follow established processes and recommend improvements to documentation and workflows to drive standardization and efficiency
• Contribute to project execution by completing assigned tasks on schedule and supporting broader IT initiatives
• Participate in on-call rotation to ensure continuous support, including evenings and weekends as needed
Qualifications:
Required:
• 3+ years of experience supporting PC/LAN environments in a technical support role
• Hands-on experience troubleshooting Windows and/or Mac operating systems, hardware, and peripheral devices
• Working knowledge of networking fundamentals, including switches and data networks
• Experience managing and resolving service requests using a ticketing system
• Strong problem-solving skills with the ability to diagnose and resolve technical issues independently
• Effective communication skills with a focus on delivering excellent customer service
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
• Experience working with standard IT processes, escalation procedures, and service level agreements
Preferred:
• Bachelor’s degree in Information Technology or related field
• Familiarity with IP telecommunications and audio-visual systems
• Experience supporting mobile devices and enterprise applications
• Exposure to IT inventory management and asset tracking systems
• Continuous learning mindset, including participation in training or technical certifications
• Experience collaborating across teams and supporting distributed or multi-site environments
Company:
Through Express Scripts Pharmacy Benefit Services, we create and manage innovative prescription benefit offerings to lower costs for members, health plans, employers, labor unions and government agencies. Founded in 1986, the company is headquartered in Mt Pleasant, USA, with a team of 10001+ employees. The company is currently Late Stage.

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