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Express Lane Service Advisor Jobs in Michigan (NOW HIRING)

Suburban Ford

Service Advisor

Ferndale, MI

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Suburban Ford

Service Advisor

Ferndale, MI

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Suburban Ford

Service Advisor

Ferndale, MI · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Gene Butman Ford

Service Advisor

Ypsilanti, MI · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Team Hodges

Automotive Service Advisor

West Branch, MI · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Team Hodges

Automotive Service Advisor

West Branch, MI · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Team Hodges

Automotive Service Advisor

West Branch, MI · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

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All JobsExpress Lane Service Advisor JobsExpress Lane Service Advisor Jobs in Michigan

Express Lane Service Advisor information

See Michigan salary details

$10

$22

$39

How much do express lane service advisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for express lane service advisor in Michigan is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $25.96 per hour, depending on experience, location, and employer.

What is an Express Lane Service Advisor?

An Express Lane Service Advisor is a professional who works at automotive service centers, specializing in managing and coordinating quick maintenance services such as oil changes, tire rotations, and fluid checks. They greet customers, assess their vehicle’s needs, provide service recommendations, and ensure efficient workflow in the express maintenance area. The advisor also communicates with technicians, updates customers on service status, and ensures customer satisfaction with a focus on speed and quality. Their role is essential for providing a streamlined, hassle-free service experience for customers needing routine vehicle maintenance.

How does an Express Lane Service Advisor collaborate with technicians and other dealership staff to ensure efficient service delivery?

As an Express Lane Service Advisor, you will work closely with technicians to relay customer concerns, prioritize repairs, and ensure that each vehicle receives prompt, accurate service. Communication is key, as you’ll coordinate with parts departments to verify availability and keep customers informed about their vehicle’s progress. Building strong relationships with your team helps streamline workflow and maintain high customer satisfaction, especially during peak hours. This collaborative environment fosters continuous learning and can open pathways to more advanced service management roles within the dealership.

What are the key skills and qualifications needed to thrive as an Express Lane Service Advisor, and why are they important?

To thrive as an Express Lane Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), service scheduling software, and basic vehicle diagnostic tools is essential. Excellent communication, attention to detail, and the ability to multitask efficiently are standout soft skills in this role. These abilities ensure smooth service operations, high customer satisfaction, and efficient workflow in a fast-paced environment.

What is the difference between Express Lane Service Advisor vs Service Advisor?

AspectExpress Lane Service AdvisorService Advisor
CredentialsHigh school diploma, basic automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills, sometimes certifications
Work EnvironmentFast-paced, quick service lanes, limited technical workFull-service dealership or repair shop, broader responsibilities
Employer & IndustryAuto service centers, quick-lube shopsDealerships, repair shops
Search & Comparison IntentQuick service, fast lane, basic customer serviceComprehensive service, customer relations, technical knowledge

In summary, an Express Lane Service Advisor focuses on quick, efficient customer interactions in fast-paced environments, handling basic services. A Service Advisor typically has broader responsibilities, including detailed vehicle diagnostics and comprehensive customer service in full-service settings.

What are popular job titles related to Express Lane Service Advisor jobs in Michigan?

For Express Lane Service Advisor jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Express Lane Service Advisor jobs in Michigan look for?

The top searched job categories for Express Lane Service Advisor jobs in Michigan are:

What cities in Michigan are hiring for Express Lane Service Advisor jobs?

Cities in Michigan with the most Express Lane Service Advisor job openings:

Express Lane Service Advisor jobs near you
Infographic showing various Express Lane Service Advisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $47,015 per year, or $22.6 per hour.

Service Advisor

Baker Ford of Ludington

Ludington, MI

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Looking for all types of service personnel.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!

Service Advisor Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Service Advisor Responsibilities:

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Clearly report all vehicle symptoms as described by the customer

  • Determine and recommend maintenance base on age, mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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