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Experience Manager Jobs in Rochester, NY (NOW HIRING)

RimePro Inc

Senior Project Manager

Henrietta, NY · On-site

$100K - $155K/yr

Summary A growing general contractor is seeking an experienced Senior Project Manager to oversee commercial, multifamily, and public works construction projects from preconstruction through closeout.

Pracademic Partners

Branch Manager

Rochester, NY · On-site

BRANCH MANAGER Hunt EAS -- Rochester, New York Hunt EAS is seeking a collaborative and strategic ... This opportunity is ideal for an experienced operational leader who enjoys team development ...

Hunt-EAS

Branch Manager

Rochester, NY · On-site

$110K/yr

This opportunity is ideal for an experienced operational leader who enjoys team development ... Experience managing multidisciplinary teams and organizational operations * Ability to balance ...

Mindlance

Senior Program Manager

Rochester, NY · On-site

$114K - $115K/yr

Required : • BA, BS or equivalent experience in Business Administration, Project Management, Operations Management, or Information Technology • Strong Technical understanding • 8+ Years ...

Ulta Beauty

Master Stylist

Batavia, NY · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Rochester, NY

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Rochester, NY

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Rochester, NY

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Rochester, NY · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Rochester, NY · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty, Inc.

Master Stylist

Batavia, NY

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Master Stylist

Rochester, NY · On-site

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

Ulta Beauty

Elite Stylist

Rochester, NY · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty, Inc.

Elite Stylist

Victor, NY

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty

Elite Stylist

Webster, NY · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty

Elite Stylist

Rochester, NY · On-site

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty, Inc.

Elite Stylist

Webster, NY

$1.9K/wk

They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and ...

Ulta Beauty, Inc.

Master Stylist

Webster, NY

$1.2K/wk

They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating ...

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Showing results 21-40

All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Rochester, NY

Experience Manager information

See Rochester, NY salary details

$24.2K

$58.7K

$114.4K

How much do experience manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for experience manager in Rochester, NY is $58,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $67,600.00 per year, depending on experience, location, and employer.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and experience mapping to enhance engagement and satisfaction, frequently working with tools like CRM systems and customer journey platforms.

What are the most commonly searched types of Experience jobs in Rochester, NY?

The most popular types of Experience jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Experience Manager jobs?

Cities near Rochester, NY with the most Experience Manager job openings:

Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,727 per year, or $28.2 per hour.

Senior Project Manager

RimePro Inc

Henrietta, NY • On-site

$100K - $155K/yr

Full-time

Medical, PTO

Posted 4 days ago

Job description

Summary

A growing general contractor is seeking an experienced Senior Project Manager to oversee commercial, multifamily, and public works construction projects from preconstruction through closeout. With a strong backlog of work and continued growth, this is an excellent opportunity to join a collaborative team delivering projects throughout the Rochester market.

The ideal candidate has experience managing $10M–$70M commercial construction projects, can successfully lead multiple projects, and is committed to delivering projects safely, on schedule, and within budget.

Key Responsibilities
  • Manage commercial, multifamily, and public works projects from preconstruction through closeout
  • Develop and maintain project schedules, budgets, and cost forecasts
  • Lead subcontractor buyout, contract administration, and scope coordination
  • Manage RFIs, submittals, change orders, and project documentation
  • Coordinate closely with Superintendents to maintain field productivity and project schedules
  • Track job costs, billing, forecasting, and overall financial performance
  • Conduct owner, architect, consultant, and subcontractor meetings
  • Review construction drawings, specifications, and contracts to ensure successful project execution
  • Identify project risks and implement solutions to maintain schedule and budget goals
  • Oversee project closeout including punch lists, warranties, and final turnover
  • Build and maintain strong client, consultant, and subcontractor relationships
Project Types
  • Commercial Construction
  • Ground-Up Multifamily
  • Public Works
  • Renovations and Tenant Improvements
  • Etc
Requirements
  • 5+ years of Project Management experience with a general contractor
  • Experience managing commercial, multifamily, or public works projects required
  • Strong understanding of estimating, budgeting, scheduling, procurement, and contract administration
  • Experience managing multiple projects simultaneously
  • Ability to read and interpret construction drawings and specifications
  • Strong leadership, communication, and problem-solving skills
  • Proficiency with Procore, Bluebeam, Microsoft Project, or similar construction management software preferred
Compensation & Benefits
  • Annual bonus potential
  • Vehicle allowance
  • Mobile phone allowance
  • Medical benefits
  • Paid holidays and PTO
  • Stable pipeline of commercial and multifamily projects
  • Long-term career growth with a growing general contractor