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Experience Manager Jobs in Rochester, MI (NOW HIRING)

The Role As Staff Product Manager for Video Experience, you will define and execute the video experience roadmap across the full vehicle including all displays--for drivers (when safe) and passengers ...

Posted today

Manager, Team Member Experience

Livonia, MI · On-site

$16.25 - $18.25/hr

As a Manager of Team Member Experience at Cooper's Hawk, you'll play a vital role in shaping the journey of our Team Members-from their first day to every milestone along the way. As a standard ...

Senior Manager, Digital (remote)

Detroit, MI · On-site +1

$153K - $255K/yr

Experience with LinkedIn Campaign Manager, Meta Ads Manager, and Google Ads Manager platforms Preferred: * Minimum 4 years experience with Adobe products including Marketo, Creative Suite and ...

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Showing results 21-40

Experience Manager information

See Rochester, MI salary details

$22.6K

$54.8K

$106.8K

How much do experience manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for experience manager in Rochester, MI is $54,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or user experiences across various touchpoints. They often use data analysis, customer feedback, and experience design tools to enhance engagement and satisfaction, working closely with marketing, product, and service teams.
What cities near Rochester, MI are hiring for Experience Manager jobs? Cities near Rochester, MI with the most Experience Manager job openings:
Infographic showing various Experience Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,790 per year, or $26.3 per hour.

Digital Health Technologies Manager

Regeneron Pharmaceuticals

Warren, MI • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Regeneron rating

8.7

Company rating: 8.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

14th of 86 rated pharmaceutical


Job description

Build our future together:

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Digital Health Technologies Manager to join our Global Clinical Trial Services team, supporting our global clinical development organization in an on-site work model. In this role, you will lead the implementation of digital tools and technologies across clinical research studies while collaborating with study teams, vendors, and key stakeholders. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

When & where:

Location: Uxbridge, United Kingdom or Warren, United States

Work model: On-site (Hybrid)

Discover your role:

  • Lead implementation of digital tools and technologies across one or more clinical research studies.

  • Define study-level strategies for implementation, validation, and maintenance of digital technologies.

  • Provide digital technology expertise for protocol development, supplier selection, and escalations.

  • Manage vendor performance, KPIs, root cause analysis, corrective actions, and study-level issue resolution.

  • Execute project planning, risk management, change control, documentation, and study closeout activities.

  • Support licensing, purchasing, training development, translations, and UAT execution.

  • Drive eSource expansion strategies and innovative clinical trial technology initiatives.

  • You build strong partnerships and thrive in a complex cross-functional environment.

This role requires:

  • Bachelor's degree and 7+ years of relevant industry experience, or 7 years of equivalent experience in lieu of a degree.

  • Knowledge of digital tools and technologies, including eCOA systems development processes.

  • Knowledge of ICH/GCP and applicable regulatory guidelines and directives.

  • Technical proficiency with trial management systems and Microsoft Project Server.

  • Demonstrated vendor management experience.

  • Strong project management, organizational, and cross-functional leadership skills.

  • Ability to understand and implement strategic direction for clinical studies.

  • Data-driven planning, execution, and problem-solving capabilities.

  • Strong communication, influencing, negotiation, and presentation skills.

  • Ability to manage multiple priorities and meet deadlines across internal teams and external vendors.

  • Proactive time management, prioritization skills, and awareness of industry trends.

  • Ability to train and mentor new staff.

  • Willingness to travel up to 25%.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.


Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed onsite. Please speak with your recruiter and hiring manager for more information about onsite expectations for your role and location.


As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.


For jobs in Canada: this posting is for an existing position.


Salary Range (annually)

$114,800.00 - $187,400.00

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