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Experience Manager Jobs in Rochester, MI (NOW HIRING)

Cooper's Hawk

Manager, Team Member Experience

Livonia, MI · On-site

$16.25 - $18.25/hr

As a Manager of Team Member Experience at Cooper's Hawk, you'll play a vital role in shaping the journey of our Team Members-from their first day to every milestone along the way. As a standard ...

Pillar Technology

Experience Architect

Detroit, MI · On-site

The Experience Architect will collaborate with software developers, experience designers, product managers as well as a variety of stakeholders, to research, design and develop compelling digital ...

Pillar Technology

Experience Architect

Detroit, MI · On-site +1

The Experience Architect will collaborate with software developers, experience designers, product managers as well as a variety of stakeholders, to research, design and develop compelling digital ...

The Pond Guy

Customer Experience Specialist

Armada, MI · On-site

$17 - $21.50/hr

Our Customer Experience Specialist directly improves our local customer experience by helping them ... Manage customer information within the CRM by logging interactions, tracking sales activities, and ...

NITS Solutions

UX Designer

Novi, MI · On-site

We have several proprietary platforms and tools to facilitate the management and execution of ... As a User Experience Designer for NITS Solutions, you will ensure that software products are user ...

Collabera

UX Designer

Bingham Farms, MI

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... User Experience Designer Duration: 5 month (may extend) Location: Philadelphia, PA and Bingham ...

The Pond Guy

Customer Experience Specialist

Armada, MI · On-site

$17 - $21.50/hr

Our Customer Experience Specialist directly improves our local customer experience by helping them ... Manage customer information within the CRM by logging interactions, tracking sales activities, and ...

NITS Solutions

UX Designer

Novi, MI · On-site

We have several proprietary platforms and tools to facilitate the management and execution of ... As a User Experience Designer for NITS Solutions, you will ensure that software products are user ...

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All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Rochester, MI

Experience Manager information

See Rochester, MI salary details

$22.6K

$54.8K

$106.8K

How much do experience manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for experience manager in Rochester, MI is $54,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $63,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Experience Manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an Experience Manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an Experience Manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What jobs pay 4000 a week without a degree?

An Experience Manager role typically does not pay $4,000 a week without relevant experience and industry-specific skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require significant experience, networking, or certification. Most roles offering such income levels rely on performance-based compensation rather than formal education alone.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and project management skills to enhance engagement and satisfaction across various touchpoints. This role may require knowledge of user experience (UX) principles and tools like customer journey mapping software.

What are high paying manager jobs?

High paying manager jobs include executive roles such as general managers, operations managers, and project managers in industries like technology, finance, and healthcare. These positions typically require strong leadership skills, relevant experience, and often advanced certifications or degrees, with salaries often exceeding $100,000 annually depending on the industry and location.

What are the 7 levels of the job title hierarchy?

In the context of an Experience Manager role, the job title hierarchy typically includes entry-level positions like Coordinator or Associate, followed by Specialist, then Manager, Senior Manager, Director, Vice President, and Executive or Chief levels. These levels reflect increasing responsibility, expertise, and leadership within the organization. The specific titles and levels can vary by company and industry but generally follow this progression.
What cities near Rochester, MI are hiring for Experience Manager jobs? Cities near Rochester, MI with the most Experience Manager job openings:
Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Rochester, MI as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,790 per year, or $26.3 per hour.
Assistant Branch Manager

Assistant Branch Manager

CORNERSTONE COMMUNITY FINANCIAL CREDIT UNION

Auburn Hills, MI • On-site

$55K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 hours ago

Job description

Our Opportunity:


The Assistant Branch Manager will help drive operations and effective team member development to ensure exceptional member service and branch goal achievement. Actively engages in activities supporting efficient and compliant branch operations and team member development, coaching, and leadership strategies to support the CU’s mission, vision, strategic plan, goals, and service promises. Assumes responsibility for the operation of the branch during any absence of the branch manager. Plays a key role in building and maintaining member relationships.

What You'll Do in This Role:

  • Ensures self and team members can enhance the financial lives of our members by identifying their short and long-term financial needs and goals and assisting them to achieve these goals, through active listening and confidently recommending appropriate products and services utilizing a consultative, relationship-building sales approach.
  • Assists with leading, coaching and developing the branch team to meet goals and deadlines as established to include, but not limited to ensuring team members meet monthly sales requirements under CCF’s Sales and Service Plan, meet volume participation requirements for the sale of ancillary products such as credit insurance, GAP, and MBP, and effectively documenting member interviews in CCF’s core system. Assists with coaching team to maintain strong product knowledge through frequent observations, work inspection, and providing regular feedback.
  • Assists with ensuring teller and member transactions are processed accurately, efficiently and within established compliance and credit union guidelines. Actively follows-up and reviews branch activities to ensure compliance.
  • Assists in leading the branch team to service all members with their questions and concerns and to improve the financial lives of our membership. Motivates, coaches, trains, and develops the branch team holding them accountable to the service promises, mission, vision, goals and productivity standards defined by the Credit Union, in conjunction with the Member Experience Manager. Assists with member escalations to resolve concerns and issues.
  • Assists Member Contact Experience Manager in the planning, controlling, managing and coordination of branch operation activities to include, but not limited to scheduling, maintaining adequate staffing, directing work, cross-training, reporting, overseeing loan, teller and member services operations.
  • Participates and assists in conducting team member check-ins and provides input in department level sales meetings where goals are actively discussed, set and reviewed.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

What You'll Bring To CCF:

  • Two to five years of similar or related experience, including time spent in preparatory positions.
  • A high school degree or GED is required.
  • A significant level of trust, credibility and diplomacy is required.
  • In-depth dialogue, conversations and explanations with team members and outside vendors can be of a sensitive and/or highly confidential nature.
  • Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
  • Proficiency in the Microsoft suite of products including Word, Excel, Outlook and PowerPoint.
  • Demonstrates the ability to process and analyze loan applications.
  • Demonstrates knowledge of business, personal, and insurance products and services.
  • Demonstrates the ability to interpret and apply financial information (e.g., credit scores, debt, assets, balances, payments, interest rates, etc.) and perform math functions (e.g., addition, subtraction, multiplication, division, percentages, and ratios).
  • Demonstrates the ability to consult, provide member services, and achieve relationship sales objectives by anticipating and understanding member’s needs and recommending products that will benefit them.
  • Demonstrates problem solving, decision making, and judgment by gathering and applying relevant data to research and resolve issues.
  • Demonstrates the ability to prioritize and organize work, handle multiple tasks, and meet deadlines in a fast paced, high-volume environment.
  • Proficient in speaking and writing the English language.
  • Proficient in leading, coaching, developing, and holding team accountable.
  • Demonstrates ability to communicate effectively in person, by phone, or by using electronic and virtual forms of communication.
  • Ability to be bonded.
  • Ability to obtain and maintain NMLS ID.
  • Ability to obtain and maintain notary designation.

The Perks of Being Part of CCF:


When you join CCF you’re not just taking a job—you’re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.

We offer a comprehensive benefits package designed to support the well-being of our employees:

  • Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
  • Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
  • Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
  • Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage.
  • Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
  • Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
  • Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
  • Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
  • Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

Work Location: This position is based in Auburn Hills, Michigan.

EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.


M-F 8:45am-5:15pm
Rotating Sats: 8:45am-1:15pm