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Experience Manager Jobs in Florida (NOW HIRING)

Brightwild

Guest Experience Manager

Key West, FL · Remote

$17.75 - $20.25/hr

Description We are looking for a Guest Experience Manager to be an energetic and service-minded individual who can drive excellent and memorable guest experiences through professional and authentic ...

EAST Miami

Guest Experience Manager

Miami, FL · On-site

$17.25 - $19.50/hr

Guest Experience Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture ...

Brightwild

Guest Experience Manager

Key West, FL · On-site

$17.75 - $20.25/hr

We are looking for a Guest Experience Manager to be an energetic and service-minded individual who can drive excellent and memorable guest experiences through professional and authentic communication ...

SANDOW

Website & UX Manager

Boca Raton, FL · On-site

$110K/yr

Essential Responsibilities • manage user experience • coordinate and manage the addition of newly released "materials" • coordinate and manage scheduling of various content channels • ensure ...

SANDOW

Website & UX Manager

Boca Raton, FL · On-site

$110K/yr

Essential Responsibilities manage user experience coordinate and manage the addition of newly released "materials" coordinate and manage scheduling of various content channels ensure proper tagging ...

AMLI Residential

Community Experience Manager

Miami, FL · On-site

We are looking to hire a Community Experience Manager at 3 of our apartment communities in the region: AMLI Midtown Miami, AMLI Midtown 29, and AMLI 8800. This newly created rolewill be responsible ...

NCCER

Web Experience Manager

Alachua, FL

$95K - $105K/yr

Description We're looking for a Website & Digital Experience Manager to lead the performance, structure, and user experience of NCCER.org. This is a hands-on role for someone who enjoys both strategy ...

AMLI Residential

Community Experience Manager

Miami, FL · On-site

We are looking to hire a Community Experience Manager at 3 of our apartment communities in the region: AMLI Midtown Miami, AMLI Midtown 29, and AMLI 8800. This newly created role will be responsible ...

Momentum Medical

Patient Experience Manager

Brandon, FL · On-site

$25 - $35/hr

Position Overview The Patient Experience Manager owns the patient journey and serves as the central hub for experience, communication, and operational coordination. This individual will help create a ...

EōS Fitness

Member Experience Manager

Tampa, FL · On-site

$18 - $20/hr

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As ...

Hillpointe

Resident Experience Manager

Ocala, FL

RESIDENT EXPERIENCE MANAGER The Resident Experience Manager supports the leasing and resident satisfaction efforts, and promotes occupancy, retention, and revenue goals at the community. This role is ...

EoS Fitness

Member Experience Manager

Kissimmee, FL

The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk sta while ensuring that our facility is clean, friendly, and well- maintained. As a ...

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Showing results 21-40

All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Florida

Experience Manager information

See Florida salary details

$18.3K

$44.5K

$86.7K

How much do experience manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for experience manager in Florida is $44,483.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $51,200.00 per year, depending on experience, location, and employer.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and experience mapping to enhance engagement and satisfaction, frequently working with tools like CRM systems and customer journey platforms.

What are the most commonly searched types of Experience jobs in Florida?

The most popular types of Experience jobs in Florida are:

What cities in Florida are hiring for Experience Manager jobs?

Cities in Florida with the most Experience Manager job openings:

Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,483 per year, or $21.4 per hour.

Guest Experience Manager

Brightwild

Key West, FL • Remote

$17.75 - $20.25/hr

Full-time

Re-posted 26 days ago

Job description

Description

We are looking for a Guest Experience Manager to be an energetic and service-minded individual who can drive excellent and memorable guest experiences through professional and authentic communication skills, a rigorous problem solving attitude and ability to multi-task.


This position is responsible for owning the experiences of our guests. You will manage the entire guest journey, from inquiries to post-checkout communication and reviews and will work closely with team members and service providers to ensure all accommodations are properly maintained and prepared for guests. We want someone who leads by example, communicates effectively, and is passionate about the tiny details, making positive experiences in every interaction with team members, guests, and owners.


You must be a current resident of the Key West, FL area to be considered for this position. 


Responsibilities

  • Guest communication - you will coordinate all guest communication on behalf of the company. Answer incoming reservation calls and in-stay guest service calls as quickly as possible.
  • Reply to all chat messages and emails in a timely manner, including customer service, reservation inquires, and web bookings.
  • Assist customers with general inquiries, the booking process, the arrival process, remote check-ins, issue resolution and local recommendations
  • Enter work orders and communicate with other team members, departments, and service partners as necessary
  • During evening hours and on weekends, as necessary, assist guests with remote check-in and emergencies (primarily handled remotely).
  • Other duties as assigned.

Requirements

  • Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
  • Must have reliable transportation with the ability to travel around the market.
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • May be required to travel to other markets in Central Florida.
  • Professional in all forms of communications such as email, phone calls, chat, video calls and texts.
  • Ability to work well under pressure in an agile, fast-paced environment.
  • Excellent time management skills with the ability to change activity frequently and cope with interruptions.
  • Highly responsive and reliable.
  • Fluent in English.

Apply