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Expedia Inc Jobs (NOW HIRING)

VIMO INC.

Client Success Manager - CAC

Dallas, TX · On-site

$110K - $140K/yr

Vimo ® started as the "Expedia" of health insurance, and now we're transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance ...

VIMO INC.

Group Product Manager

Mountain View, CA · On-site

$180K - $200K/yr

What started as the "Expedia" of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative ...

VIMO INC.

UX Engineer - Design Systems

Mountain View, CA · On-site

$110K - $160K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

VIMO INC.

BizOps Engineer

Atlanta, GA · On-site

Description About Vimo Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our ...

VIMO INC.

Data Analyst

Mountain View, CA · On-site +1

$90K - $100K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

VIMO INC.

UX Engineer - Design Systems

Mountain View, CA · On-site

$110K - $160K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

Alluxio, Inc.

Senior Software Engineer

Foster City, CA

$142K - $188K/yr

Our technology is deployed at scale by organizations such as Meta, Uber, Tencent, TikTok, Alibaba, Expedia, Rakuten, Microsoft, and Walmart, orchestrating data for billions of operations per day.

VIMO INC.

BizOps Engineer

Atlanta, GA · On-site +1

$130K - $170K/yr

Description About Vimo Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our ...

VIMO INC.

Data Analyst

Mountain View, CA

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

Subsplash

SDR I | SDR II

Nashville, TN

$60K - $70K/yr

S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience ... Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip ...

VIMO INC.

QA Lead (SDET)

Mountain View, CA · On-site

$140K - $170K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

VIMO INC.

QA Lead (SDET)

Mountain View, CA · On-site

$140K - $170K/yr

Vimo ® started as the "Expedia" of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to ...

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Expedia Inc information

What is the hiring process at Expedia?

The hiring process at Expedia Inc typically involves submitting an online application, followed by phone or video interviews to assess skills and cultural fit. Candidates may also complete technical assessments or in-person interviews, depending on the role, before receiving a job offer.

Does expedia pay well?

Salaries for roles at Expedia Inc vary depending on the position, experience, and location. Generally, the company offers competitive pay in the travel and technology industries, with additional benefits such as bonuses and health insurance. Entry-level positions tend to have lower salaries compared to specialized or managerial roles.

Is expedia remote work?

Expedia Inc offers some remote work opportunities, particularly in roles related to customer service, sales, and technology. The availability of remote positions depends on the specific job and department, with many roles requiring on-site presence or hybrid arrangements. Candidates should review individual job postings for remote work options and requirements.

What are some common challenges faced by employees working at Expedia Inc. and how does the company support its teams?

Employees at Expedia Inc. often navigate the fast-paced and ever-evolving landscape of the travel technology industry, which can present challenges such as adapting to new tools, managing cross-functional projects, and responding to fluctuations in the travel market. To support its teams, Expedia fosters a collaborative and inclusive environment, offers robust training programs, and encourages open communication across departments. The company also invests in employee well-being and professional development, providing resources and opportunities to help staff grow and succeed in their roles.

What are the key skills and qualifications needed to thrive at Expedia Inc., and why are they important?

To thrive at Expedia Inc., candidates typically need relevant experience in travel technology, data analysis, and business operations, often supported by a related degree. Familiarity with tools like SQL, data visualization platforms (e.g., Tableau), and agile project management systems is advantageous. Strong communication, problem-solving, and adaptability help employees excel in a fast-paced, customer-focused environment. These competencies enable teams to deliver innovative travel solutions, drive business growth, and maintain competitive advantage in the travel industry.

What is Expedia Inc and what does it do?

Expedia Inc is a leading global online travel company that helps people plan and book travel. It operates several major travel booking websites, including Expedia.com, Hotels.com, Vrbo, and Travelocity. The company offers a wide range of travel services such as flights, hotels, car rentals, vacation packages, and activities. Expedia Inc aims to make travel easier and more affordable by providing users with tools to compare prices, read reviews, and find the best travel options worldwide.

What is the difference between Expedia Inc vs Travel Agent?

AspectExpedia IncTravel Agent
CredentialsTypically no formal credentials required; familiarity with travel booking systemsCertifications like Certified Travel Associate (CTA) may be preferred
Work EnvironmentCorporate office, online platforms, call centersIn-person or remote agency settings, client-facing
Industry UsageOnline travel booking, corporate travel servicesPersonalized travel planning, client consultations
Common Search/ComparisonOnline booking platforms, corporate travel managementPersonalized travel planning, travel consultation

Expedia Inc primarily operates as an online travel booking platform and corporate travel service provider, often working in digital environments. Travel Agents, on the other hand, offer personalized travel planning and consultation, often working directly with clients. While both roles involve travel arrangements, Expedia Inc focuses on online and corporate solutions, whereas Travel Agents provide personalized, in-person services.

How much does Expedia pay?

Salaries at Expedia Inc vary depending on the role, experience, and location. Entry-level positions typically start around $40,000 to $60,000 annually, while more experienced roles can earn over $100,000. Compensation may also include benefits such as bonuses, stock options, and health insurance.
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What states have the most Expedia Inc jobs? States with the most job openings for Expedia Inc jobs include:
What job categories do people searching Expedia Inc jobs look for? The top searched job categories for Expedia Inc jobs are:
Expedia Inc jobs near you
Infographic showing various Expedia Inc job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution.

Client Success Manager - CAC

VIMO INC.

Dallas, TX • On-site

$110K - $140K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

About VIMO:
Vimo® started as the "Expedia" of health insurance, and now we're transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we're now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we're helping agencies help more people, faster, and transforming healthcare service delivery as we know it
We are looking for Customer Success Manager to join our VIMO team.
About The Role:
The Client Success Manager (CSM) is the primary strategic partner for State-Based Exchange (SBE) clients, responsible for ensuring high-quality delivery of eligibility, enrollment, and consumer assistance services in alignment with state policy, regulatory, and operational requirements. This role combines client relationship leadership, project and program management, data-driven performance oversight, technical systems expertise, and hands-on experience with telephony, quality management, and AI-enabled solutions to drive strategic initiatives and operational improvements.
The ideal candidate has direct experience supporting state-administered healthcare exchange programs, working closely with state agencies, policy teams, and system integrators to translate evolving requirements into compliant, scalable operations that leverage modern contact center technologies and analytics.
Responsibilities:
State Client & Stakeholder Management:
  • Serve as the primary point of contact for SBE clients, including state exchange leadership, policy teams, operations, IT, and compliance stakeholders.
  • Lead WBRs, QBRs, readiness reviews, and ad hoc working sessions with state partners.
  • Translate state policy decisions, regulations, and guidance into clear operational and technical action plans.
  • Manage escalations related to eligibility determinations, enrollment issues, consumer complaints, and legislative or policy-driven changes.

Eligibility & Enrollment Operations Leadership:
  • Provide subject matter leadership across SBE eligibility and enrollment workflows: application processing, income/household updates, Medicaid/CHIP referrals, APTC/CSR reconciliation, and SEP processing.
  • Partner with operations, QA, and training teams to ensure accurate, compliant consumer guidance aligned to state policy.
  • Monitor and reduce trends in eligibility errors, rework, appeals, and consumer inquiries tied to state rules and system behavior.

Project & Program Management:
  • Lead cross-functional initiatives supporting SBE operations: Open Enrollment readiness, policy and legislative changes, system releases, and program expansions.
  • Own project plans, timelines, dependencies, and risk mitigation strategies across eligibility and enrollment workstreams.
  • Coordinate closely with state IT teams, system integrators, vendors, and internal partners to ensure smooth implementation.
  • Telephony, Quality Management & Contact Center Technology:
  • Oversee telephony and contact center platform usage, including IVR design, routing logic, ACD configurations, and reporting integrations.
  • Partner with workforce management and QA teams to align staffing, forecasting, and quality assurance programs to service demand and compliance requirements.
  • Drive improvements in call handling, abandonment, ASA, and first-contact resolution through telephony optimization and process changes.

AI & Automation Leadership:
  • Identify and operationalize AI-enabled solutions (e.g., virtual assistants/chatbots, NLP-driven routing, predictive analytics, automated QA, RPA for eligibility tasks) to improve accuracy, speed, and consumer experience.
  • Lead pilots and scale successful automation initiatives into production, translating AI outcomes into measurable business cases and client-facing benefits.
  • Ensure AI deployments maintain compliance, data privacy, and explainability appropriate for state healthcare environments.

Data Analysis & Performance Management:
  • Analyze operational and eligibility data across service levels, accuracy, timeliness, call drivers, ticket volumes, and enrollment outcomes.
  • Develop clear, executive-ready dashboards and narratives tailored to state stakeholders.
  • Use data to forecast enrollment impacts, staffing needs, and operational risks during peak periods and policy changes.

Compliance, Quality & Continuous Improvement:
  • Ensure alignment with state statutes, regulations, CMS guidance, and contractual SLAs.
  • Partner with QA, compliance, and policy teams to address eligibility errors, appeals, and audit findings.
  • Drive continuous improvement initiatives focused on accuracy, efficiency, and consumer experience within state requirements.
  • Support SOP development, training updates, and change management tied to state policy and system changes.

Basic Qualifications:
  • Bachelor's degree in Health Administration, Public Policy, Public Health, Business, Information Systems, or related field (or equivalent experience).
  • 5+ years supporting a State-Based Exchange, Medicaid agency, or state eligibility program, with demonstrable eligibility and enrollment expertise.
  • Proven client management and stakeholder engagement experience in multi-agency/state environments.
  • Strong project management background leading cross-functional initiatives.
  • Hands-on experience with contact center telephony (IVR/ACD/routing), workforce management coordination, and QA frameworks.
  • Demonstrated use of data and analytics to drive decisions-comfortable producing dashboards and executive reports.
  • Practical experience implementing or managing AI/automation solutions in a contact center or eligibility operations context.
  • Technical fluency with eligibility systems, CRM/contact center tools, reporting solutions, and integration points.
  • Excellent written and verbal communication skills, including experience presenting to state leadership.

Preferred Qualifications:
  • Direct experience working with a State-Based Exchange authority or state health agency.
  • Familiarity with CMS guidance, state audits, and exchange reporting requirements.
  • Experience with AI/ML vendors or platforms relevant to contact centers (chatbots, speech analytics, QA automation).
  • Familiarity with common telephony and contact center platforms and reporting tools.
  • PMP, Agile, or similar project management certification.
  • Experience supporting multiple Open Enrollment periods within an SBE environment.

Key Competencies:
  • Deep SBE eligibility and enrollment subject matter expertise
  • Telephony and contact center technology understanding
  • Quality management and QA program leadership
  • Experience applying AI and automation to operational problems
  • Data-driven decision making and executive communication
  • Cross-agency collaboration and change management
  • Calm leadership during Open Enrollment and policy changes

Compensation and Benefits:
  • Competitive compensation: Please note that salary and compensation may vary based on factors such as skills, experience, performance and location.
  • We offer a comprehensive benefits package, including but not limited to:
    Health, Dental, Life, Disability, and Vision insurance
  • Healthcare spending or reimbursement accounts (HSA/FSA)
  • Retirement benefits (401k)
  • Paid time off
  • Holidays: 13 paid days per year
  • Education assistance or tuition reimbursement-
  • Employee discounts for Gym memberships & commuting/travel assistance

Our Vaues:
  • We believe that working hard, when it is imbued with purpose, can and should be fun.
  • You'll find we are a "can do" place where people work together and roll up their sleeves to get the job done.
  • Everyone has a voice; everyone's ideas count, and everyone is respected.
  • We have built a company, as well as a community of friends and colleagues, with respect for each other.

Information Security & Data Protection Responsibilities:
  • This role may involve access to sensitive, confidential, or regulated information. As part of your role, you will be expected to handle such information responsibly and in accordance with the organization's privacy, security, and data protection policies and procedures. Training specific to this role and the handling of sensitive, confidential, or regulated information is required.
  • By accepting this role, you acknowledge your responsibility to safeguard sensitive information, use company systems and data only for authorized business purposes, and adhere to established security practices including access control, data classification, and least-privilege principles. You are required to comply with all applicable company policies, legal, regulatory, and contractual requirements governing the protection and appropriate use of information.

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