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Executive Resolution Analyst Jobs in Villa Rica, GA

GCS Executive Customer Care Specialist

Atlanta, GA · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with cross-functional teams to implement improvements based on issue analysis ... Utilize thorough research to resolve customer issues, aiming to provide a first-contact resolution ...

Financial Analyst

Atlanta, GA · On-site

$75K - $85K/yr

Develop and maintain advanced financial reporting frameworks and dashboards utilized by executive ... Effective problem-solving and conflict resolution * Excellent organization and communication skills

Financial Analyst

Atlanta, GA · On-site

$75K - $85K/yr

Develop and maintain advanced financial reporting frameworks and dashboards utilized by executive ... Effective problem-solving and conflict resolution * Excellent organization and communication skills

Financial Analyst

Atlanta, GA · On-site

$75K - $85K/yr

Develop and maintain advanced financial reporting frameworks and dashboards utilized by executive ... Effective problem-solving and conflict resolution * Excellent organization and communication skills

Develop and maintain advanced financial reporting frameworks and dashboards utilized by executive ... Effective problem-solving and conflict resolution * Excellent organization and communication skills

GCS Executive Customer Care Specialist

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with cross-functional teams to implement improvements based on issue analysis ... Utilize thorough research to resolve customer issues, aiming to provide a first-contact resolution ...

Senior Financial Analyst

Atlanta, GA · On-site

$70 - $90/hr

  • Medical

  • Retirement

  • PTO

Support business operations through both identification and resolution of errors and continuous ... Ad Hoc projects to assist the risk, operations, sales, and executive teams * Support Vice President ...

Payroll Systems Analyst

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop recurring and ad hoc operational, tax, compliance, workforce, and executive reporting ... defects through resolution. * Identify opportunities to automate manual processes, strengthen ...

Financial Analyst

Sandy Springs, GA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support monthly executive business review summary process and will be an active participant on ... Problem solving skills; ability to understand and structure issue resolution. Time management ...

Financial Analyst

Sandy Springs, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... executive business review summary process and will be an active participant on reviews. • ... resolution. • Time management skills and capacity to manage priorities and respect and meet ...

... resolution of functional access security related production issues. This position is part of the ... May be required to communicate to senior executives through oral and written reports and ...

Real Estate Contract Portfolio Analyst

Atlanta, GA · Remote

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Real Estate Contract Portfolio Analyst

New York, NY · Remote

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Real Estate Contract Portfolio Analyst

Atlanta, GA · Remote

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Real Estate Contract Portfolio Analyst

Atlanta, GA · On-site

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Real Estate Contract Portfolio Analyst

New York, NY · Remote

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Real Estate Contract Portfolio Analyst

Atlanta, GA · Remote

$54K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Analyst produces executive-level reporting, including weekly portfolio flash updates, and ... Lead issue resolution: Assess root causes, frame options, recommend actions, and coordinate ...

Showing results 21-40

Executive Resolution Analyst information

See Villa Rica, GA salary details

$14

$24

$40

How much do executive resolution analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for executive resolution analyst in Villa Rica, GA is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What cities near Villa Rica, GA are hiring for Executive Resolution Analyst jobs?

Cities near Villa Rica, GA with the most Executive Resolution Analyst job openings:

Service Delivery Business Analyst

HireITPeople

Atlanta, GA • On-site

Contractor

Re-posted 13 hours ago


Job description

Analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems. Supervises, guides, and/or instructs the work assignments of subordinate staff. Establishes standards and procedures.

Candidate Must be LOCAL to METRO ATLANTA.

Position Summary:  The Service Delivery Business Analyst is responsible for analyzing business operations, developing process improvements, maintaining operational governance, managing reporting and metrics, conducting inventory and billing reconciliations, and supporting quality assurance initiatives for Telecommunications and Network Services. This role serves as the primary liaison between business operations, vendors, and technical teams to improve service delivery and operational efficiency.

Key Responsibilities:

Business Analysis:  Conduct enterprise-wide business analysis for Telecommunications and Network Services.  Identify operational inefficiencies and recommend improvements. Gather, document, and analyze business requirements.  Develop recommendations for service optimization.

Process Engineering & Governance:  Develop and document operational procedures and standards. Create and maintain process workflows and service delivery documentation. Establish governance controls and compliance measures. Monitor adherence to operational processes.

Inventory & Financial Reconciliation: Reconcile telecommunications and data service inventories against vendor billing. Identify unused services and recommend cost-saving opportunities. Validate asset inventories against asset management systems. Support invoice auditing and billing accuracy initiatives.

Reporting & Analytics: Develop centralized reporting for:  Service Catalog Requests. Incident Management. Project Metrics. Asset Inventories. Telecommunications Usage. Vendor Performance. Create dashboards and executive-level reports. Analyze trends and provide recommendations.

Quality Assurance: Develop and manage quality assurance programs. Monitor operational performance metrics. Identify service improvement opportunities. Conduct process compliance reviews.

Issue Management: Collect, consolidate, and manage operational issues. Facilitate issue resolution with vendors and internal stakeholders. Track corrective actions and follow-up activities. Maintain issue and risk registers. 

Continuous Improvement:  Assist with process improvement initiatives. Develop operational efficiencies and automation opportunities. Support organizational change management activities.

Qualifications:  Bachelor’s degree in business administration, Information Systems, Information Technology, or related field. 5+ years of business analysis, process improvement, or operational management experience. Experience with telecommunications, networking, or IT service management. Strong reporting, analytics, and process documentation skills. Experience with ServiceNow, asset management, and vendor billing analysis.

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