Come Join an Inclusive Team The Executive Services team has a global role in attracting and ... resolution coordination, activity prioritization, etc. Excellent interpersonal skills, a ...
Come Join an Inclusive Team The Executive Services team has a global role in attracting and ... resolution coordination, activity prioritization, etc. Excellent interpersonal skills, a ...
They are responsible for managing the relationship, performing analysis and assessment of the ... Respond to client inquiries within 24 hours, acknowledging and building expectations for resolution ...
They are responsible for managing the relationship, performing analysis and assessment of the ... Respond to client inquiries within 24 hours, acknowledging and building expectations for resolution ...
Analyst Executive Services
Houston, TX · On-site
Come Join an Inclusive Team The Executive Services team has a global role in attracting and ... resolution coordination, activity prioritization, etc. Excellent interpersonal skills, a ...
Analyst Executive Services
Houston, TX · On-site
Come Join an Inclusive Team The Executive Services team has a global role in attracting and ... resolution coordination, activity prioritization, etc. Excellent interpersonal skills, a ...
Independently underwrite and prepare credit memorandum packages for loans >$5MM for executive ... resolution. * Analyze loan portfolio performance and risk exposure as needed, providing insights ...
Independently underwrite and prepare credit memorandum packages for loans >$5MM for executive ... resolution. * Analyze loan portfolio performance and risk exposure as needed, providing insights ...
Audit Resolution Manager (Statewide)
Austin, TX · On-site
$6.6K - $7.6K/mo
... analyze independent audit reports, financial statements, and monitoring reports to identify ... for executive management. -Train and mentor audit staff on resolution procedures and complex ...
Audit Resolution Manager (Statewide)
Austin, TX · On-site
$6.6K - $7.6K/mo
... analyze independent audit reports, financial statements, and monitoring reports to identify ... for executive management. -Train and mentor audit staff on resolution procedures and complex ...
... analyze independent audit reports, financial statements, and monitoring reports to identify ... for executive management. -Train and mentor audit staff on resolution procedures and complex ...
... analyze independent audit reports, financial statements, and monitoring reports to identify ... for executive management. -Train and mentor audit staff on resolution procedures and complex ...
... CEO, Anthony Gonzales, was named Top Site Leader at the Greater Austin Business Awards by the ... Responsibilities Claims & Forensic Analysis • Assist with construction defect analysis and the ...
... CEO, Anthony Gonzales, was named Top Site Leader at the Greater Austin Business Awards by the ... Responsibilities Claims & Forensic Analysis • Assist with construction defect analysis and the ...
Credit Analyst III
Fort Worth, TX · On-site
Independently underwrite and prepare credit memorandum packages for loans >$5MM for executive ... resolution. * Analyze loan portfolio performance and risk exposure as needed, providing insights ...
Credit Analyst III
Fort Worth, TX · On-site
Independently underwrite and prepare credit memorandum packages for loans >$5MM for executive ... resolution. * Analyze loan portfolio performance and risk exposure as needed, providing insights ...
Account Executive
San Antonio, TX · Remote
Problem Resolution : * Address and resolve client issues in a timely and effective manner. * Act as ... Analyze key performance indicators (KPIs) and metrics to assess account performance. * Prepare ...
Account Executive
San Antonio, TX · Remote
Problem Resolution : * Address and resolve client issues in a timely and effective manner. * Act as ... Analyze key performance indicators (KPIs) and metrics to assess account performance. * Prepare ...
... CEO, Anthony Gonzales, was named Top Site Leader at the Greater Austin Business Awards by the ... The Consultant assists with claims analysis, schedule delay and damages assessments, and the ...
... CEO, Anthony Gonzales, was named Top Site Leader at the Greater Austin Business Awards by the ... The Consultant assists with claims analysis, schedule delay and damages assessments, and the ...
... resolution. * Analyze large and complex datasets to identify trends, anomalies, gaps, and ... executive decision-making. * Proactively surface insights and recommendations based on data ...
... resolution. * Analyze large and complex datasets to identify trends, anomalies, gaps, and ... executive decision-making. * Proactively surface insights and recommendations based on data ...
Executive Assistant
El Paso, TX · On-site
$35K/yr
Keeps management informed by reviewing and analyzing special reports, summarizing information, and ... resolution of accounting issues as necessary. Qualifications: * Bachelor's Degree or equivalent ...
Executive Assistant
El Paso, TX · On-site
$35K/yr
Keeps management informed by reviewing and analyzing special reports, summarizing information, and ... resolution of accounting issues as necessary. Qualifications: * Bachelor's Degree or equivalent ...
... resolution. * Analyze large and complex datasets to identify trends, anomalies, gaps, and ... executive decision-making. * Proactively surface insights and recommendations based on data ...
... resolution. * Analyze large and complex datasets to identify trends, anomalies, gaps, and ... executive decision-making. * Proactively surface insights and recommendations based on data ...
Exceptional customer service, organizational, analytical, and communication skills. * High ... Strong leadership, communication, issue resolution, and performance management abilities.
Quick apply
Exceptional customer service, organizational, analytical, and communication skills. * High ... Strong leadership, communication, issue resolution, and performance management abilities.
Senior Analyst (Lead IMCOM)
San Antonio, TX · On-site
$79K - $105K/yr
Serve as the lead analyst supporting IMCOM coordination, reporting, and issue resolution across the ... Prepare executive briefings, summary reports, strategic recommendations, and ad hoc analyses for ...
Senior Analyst (Lead IMCOM)
San Antonio, TX · On-site
$79K - $105K/yr
Serve as the lead analyst supporting IMCOM coordination, reporting, and issue resolution across the ... Prepare executive briefings, summary reports, strategic recommendations, and ad hoc analyses for ...
Senior Analyst (Lead IMCOM)
San Antonio, TX · On-site
$79K - $105K/yr
Serve as the lead analyst supporting IMCOM coordination, reporting, and issue resolution across the ... Prepare executive briefings, summary reports, strategic recommendations, and ad hoc analyses for ...
Senior Analyst (Lead IMCOM)
San Antonio, TX · On-site
$79K - $105K/yr
Serve as the lead analyst supporting IMCOM coordination, reporting, and issue resolution across the ... Prepare executive briefings, summary reports, strategic recommendations, and ad hoc analyses for ...
... executive communication, critical thinking, and strategic relationship management. This is a ... resolution efforts before issues escalate * Coordinate with internal analytics, reporting, and ...
Quick apply
... executive communication, critical thinking, and strategic relationship management. This is a ... resolution efforts before issues escalate * Coordinate with internal analytics, reporting, and ...
Security Executive Liaison
Irving, TX · On-site
$75K - $85K/yr
Exceptional customer service, organizational, analytical, and communication skills. * High ... Strong leadership, communication, issue resolution, and performance management abilities.
Security Executive Liaison
Irving, TX · On-site
$75K - $85K/yr
Exceptional customer service, organizational, analytical, and communication skills. * High ... Strong leadership, communication, issue resolution, and performance management abilities.
Root Cause Analyst
Houston, TX · On-site
Support the development of KPIs tied to systemic resolution and first-contact resolution ... executive escalations. * Maintain a structured issue library that enables pattern recognition ...
Root Cause Analyst
Houston, TX · On-site
Support the development of KPIs tied to systemic resolution and first-contact resolution ... executive escalations. * Maintain a structured issue library that enables pattern recognition ...
Root Cause Analyst
Houston, TX · On-site
Support the development of KPIs tied to systemic resolution and first-contact resolution ... executive escalations. * Maintain a structured issue library that enables pattern recognition ...
Quick apply
Root Cause Analyst
Houston, TX · On-site
Support the development of KPIs tied to systemic resolution and first-contact resolution ... executive escalations. * Maintain a structured issue library that enables pattern recognition ...
Executive Resolution Analyst information
What is the difference between Executive Resolution Analyst vs Customer Service Specialist?
| Aspect | Executive Resolution Analyst | Customer Service Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in conflict resolution or customer relations | High school diploma or equivalent, customer service training |
| Work Environment | Corporate offices, call centers, client-facing settings | Retail stores, call centers, online support |
| Employer & Industry Usage | Financial, insurance, corporate sectors | Retail, telecommunications, service industries |
| Common Search & Comparison | Focuses on resolving complex issues, policy enforcement | Handles customer inquiries, basic problem-solving |
The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.
LyondellBasell rating
8.0
Based on 42 frontline employees who took The Breakroom Quiz
35th of 100 rated chemical manufacturers
Job description
LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.
The Executive Services team has a global role in attracting and retaining the employees that are the leaders and innovators of today and tomorrow. The purpose of this position is to provide support to Executive services team for stock plan administration and executive compensation by:
Supporting the day-to-day operations of the Executive Services function, including stock plan administration and other related activities as needed
Assisting with the administration of executive services programs, including annual and long-term incentive programs, ESPP, executive salary surveys and related initiatives
Administer and coordinate executive services programs including RSU, Stock Options, and Performance Share programs for applicable events including new hires, terminations, retirements, annual deferral elections, dividend equivalent payments, and incentive plan payments
Administrate the global Employee Stock Purchase Program (ESPP) activities for enrollment, purchases and reporting
Perform monthly, quarterly, and annual reconciliation to review accuracy of equity and transaction data
Prepare and maintain procedural documents for all stock plan administration processes
Support the up keep of accurate equity compensation reporting for SOX Compliance and other internal and external reporting; assist in preparation of any SEC filings
Support process improvement and automation opportunities
Support the communication of new executive compensation plans and changes to existing plans by preparing announcement materials, booklets, and other media
Counsel employees and colleagues regarding equity and executive compensation issues
Respond to questions and requests in a timely and professional manner
Participates on special projects or other activities as requested.
Bachelor's Degree (preferred majors in finance, accounting, economics, human resources or related degrees)
Minimum three years of progressive experience in the field of executive compensation or in a related professional services field such as finance, accounting, tax
Proficiency to advanced proficiency in Microsoft Excel, PowerPoint and Word
Strong oral and written communication, planning and organizational skills with a critical focus on the ability to convey complex matters in plain English
Monitoring issues and resolution coordination, activity prioritization, etc.
Excellent interpersonal skills, a collaborative style, the ability to communicate effectively at all levels and exceptional attention to detail
Stock Plan Administration experience
Prior SAP experience
Success Factors experience
Learn more about our benefits: Benefits/Health & Welfare | LyondellBasell
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LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.
LYB is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation related to LYB's recruiting process, please email us at Careers@lyb.com.
Applicants must be at least 18 years old.
LyondellBasell does not accept or retain unsolicited resumes or phone calls and/or respond to them or to any third party representing job seekers.
Privacy Statement: For information regarding how LyondellBasell processes your personal data, please read our Privacy Statement.
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About LyondellBasell
Sourced by ZipRecruiter
Industry
Chemical manufacturing
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1953