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Executive Resolution Analyst Jobs in Indiana (NOW HIRING)

CRC Group

Account Executive

Indianapolis, IN · On-site

Partner with carriers and internal stakeholders to learn the placement process and support resolution of account needs * Analyze client needs and risk exposures to help develop appropriate coverage ...

Tihinsurance

Account Executive

Indianapolis, IN · On-site

Partner with carriers and internal stakeholders to learn the placement process and support resolution of account needs * Analyze client needs and risk exposures to help developappropriate ...

diversified

AV Support Services Technician

Indianapolis, IN · On-site

$20.50 - $28.25/hr

... resolution. * Support executive and client-facing meetings through room start-up, system checks ... Participate in continuous improvement, including process improvement, service trend analysis ...

InPwr Inc

Compensation & Benefits Manager

Indianapolis, IN · On-site

$76K - $102K/yr

Prepare executive compensation recommendations and analyses. Job Architecture Maintain enterprise ... issue resolution. Financial Management Partner with the CHRO to manage annual benefit and ...

InPwr

Compensation & Benefits Manager

Indianapolis, IN · On-site

$76K - $102K/yr

Prepare executive compensation recommendations and analyses. Job Architecture * Maintain enterprise ... issue resolution. Financial Management * Partner with the CHRO to manage annual benefit and ...

Diversified

AV Support Services Technician

Indianapolis, IN · On-site

$32.16 - $40.91/hr

... resolution. * Support executive and client-facing meetings through room start-up, system checks ... Participate in continuous improvement, including process improvement, service trend analysis ...

INcompass Healthcare

EHR Systems Engineer

Lawrenceburg, IN · On-site

$157K - $186K/yr

... operational and executive reporting outputs. * Support dashboard development and analytics ... Conduct structured defect retesting and support issue resolution activities. * Perform root cause ...

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All JobsResolution Analyst JobsExecutive Resolution Analyst JobsExecutive Resolution Analyst Jobs in Indiana

Executive Resolution Analyst information

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What does an Executive Resolution Analyst do?

An Executive Resolution Analyst reviews and resolves complex customer issues, often involving escalated complaints or disputes. They analyze account information, communicate with clients and internal teams, and document resolutions, typically using customer relationship management (CRM) tools. Strong problem-solving, communication skills, and attention to detail are essential for this role.
What cities in Indiana are hiring for Executive Resolution Analyst jobs? Cities in Indiana with the most Executive Resolution Analyst job openings:
Executive Resolution Analyst jobs near you

Account Executive

CRC Group

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
The Underwriter Development Representative role is focused on building foundational knowledge and skills across account management, inside sales, brokerage, and underwriting. This role provides hands-on exposure to core insurance functions while supporting team and office activities. The position is intended for individuals at the beginning of their career who are developing the capabilities needed for future growth in a production, service, or brokerage environment.
KEY RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
  • Learn and support new and renewal business activities, including soliciting, marketing, quoting, binding, and confirming coverage for assigned accounts

  • Build foundational skills in account management by developing client relationships and learning how to identify opportunities for retention and expansion

  • Partner with carriers and internal stakeholders to learn the placement process and support resolution of account needs

  • Analyze client needs and risk exposures to help develop appropriate coverage strategies and insurance solutions

  • Collaborate with internal teams, including support staff and specialists, while learning processes that support timely execution, accuracy, and compliance with company standards

  • Develop proficiency in maintaining accurate account documentation and following established policies, procedures, and service expectations

  • Build knowledge of insurance products, carrier markets, account management, and client service practices to support long-term development in the role

  • Gain exposure to market conditions, emerging risks, and competitive trends to support learning and development in business and placement strategy

EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree, relevant coursework, or equivalent combination of education and experience preferred

  • Internship, coursework, or prior experience in insurance, brokerage, sales support, client service, or a related field preferred

  • Interest in developing skills in account management, business development, and client relationship support

  • Ability to learn coverage concepts, market practices, and production workflows in a fast-paced, team-oriented environment

CERTIFICATIONS / LICENSES / REGISTRATIONS
  • Appropriate state-specific insurance license required. Professional designations such as CPCU, CIC, or ARM may be preferred.

FUNCTIONAL SKILLS
  • Entry-level, foundational knowledge of insurance products, risk concepts, and market practices

  • Ability to develop effective working relationships with clients, carriers, and internal stakeholders

  • Strong analytical abilities to be able to support development of insurance solutions

  • Organizational and time management skills to manage competing priorities and deadlines

  • Attention to detail and ability to maintain accuracy in documentation and workflow execution

  • Ability to learn quickly, apply feedback, and build effectiveness in an entry-level production environment

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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