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Executive Resolution Analyst Jobs in Indiana (NOW HIRING)

Senior HRIS Analyst

Carmel, IN · On-site

$90K - $114K/yr

Manage and resolve HRIS support tickets, ensuring timely issue resolution and strong end-user ... Support delivery of recurring HR metrics and executive reporting. Qualifications (Education ...

Partner with carriers and internal stakeholders to learn the placement process and support resolution of account needs * Analyze client needs and risk exposures to help develop appropriate coverage ...

Partner with carriers and internal stakeholders to learn the placement process and support resolution of account needs * Analyze client needs and risk exposures to help developappropriate ...

EHR Systems Engineer

Lawrenceburg, IN · On-site

$157K - $186K/yr

... operational and executive reporting outputs. * Support dashboard development and analytics ... Conduct structured defect retesting and support issue resolution activities. * Perform root cause ...

... guidance to executive leadership. * Oversee all aspects of financial reporting and analysis ... resolution. * Develop, implement, and maintain accounting policies and procedures to support ...

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Executive Resolution Analyst information

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

What cities in Indiana are hiring for Executive Resolution Analyst jobs? Cities in Indiana with the most Executive Resolution Analyst job openings:
Senior HRIS Analyst

Senior HRIS Analyst

Allied Solutions LLC

Carmel, IN • On-site

$90K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted just now


Job description

The Senior HRIS Analyst plays a critical role in supporting and optimizing HR technology, serving as an experienced functional and technical resource within the HR Systems team. This role has strong hands-on system expertise with growing ownership of projects and strategic initiatives. The Senior HRIS Analyst partners closely with cross-functional teams and vendors to enhance Workday functionality, improve processes, and ensure data integrity while driving operational excellence.Job Duties and Responsibilities:

System Maintenance & System Support - 40%

  • Configure, maintain, and support Workday modules including Core HCM, Absence, Benefits, Compensation, Talent, Payroll, Time Tracking, and Learning.
  • Troubleshoot system, integration, and data issues; identify root cause and implement sustainable solutions.
  • Support and maintain Workday integrations (EIBs and Cloud Connect), coordinating updates with vendors and internal stakeholders.
  • Manage and resolve HRIS support tickets, ensuring timely issue resolution and strong end-user support.
  • Maintain system security, including roles, security groups, and domain policies in compliance with data privacy and audit requirements.
  • Ensure data integrity through audits, risk assessments, and proactive monitoring.
  • Maintain and update system documentation to reflect current processes and configurations.

System Development & Enhancements - 40%

  • Partner with cross-functional teams to gather requirements, evaluate business needs, and implement scalable system enhancements.
  • Configure and optimize business processes and workflows to improve efficiency and user experience.
  • Lead or support small to mid-sized HRIS projects, including enhancements, integrations, and process improvements.
  • Participate in Workday release management, including impact analysis, testing, configuration, and communication.
  • Act as a liaison between HR, IT, and vendors to support system design decisions and enhancements.
  • Identify opportunities for automation and continuous improvement across HR processes.
  • Provide guidance and mentorship to HRIS Analysts, supporting team development and knowledge sharing.
  • Contribute to the HRIS roadmap by recommending system improvements aligned with business priorities.

Reporting & Analytics - 20%

  • Develop and maintain complex Workday reports, dashboards, and data visualizations.
  • Partner with stakeholders to understand reporting needs and deliver actionable insights.
  • Analyze HR data to identify trends, patterns, and opportunities for process improvement and decision-making.
  • Promote reporting best practices and enhance reporting capabilities across HR functions.
  • Support delivery of recurring HR metrics and executive reporting.
Qualifications (Education, Experience, Certifications & KSA):
  • BS/BA Degree in Business Management, Information Technology, Human Resources, or equivalent experience.
  • A minimum of 5 years of hands-on experience working with Workday (Configuration, Development, Cal Fields, Business Processes, Security, and Advanced Reporting/Dashboards).
  • Workday Pro Certification preferred.
  • Experience in system life-cycle phase, requirements, analysis, design, testing, implementing, deployment and system upgrade.
  • In-depth understanding of HR domain and workflows.
  • Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
  • Flexible and adaptive to change.
  • Experience in system life-cycle phase, requirements, analysis, design, testing, implementation, deployment, and system upgrade.
  • Project management experience with demonstrated ability to multi-task and prioritize.
  • Ability to take ownership of tasks and use initiatives to solve problems, exercising an appropriate level of judgment.
  • Ability to work independently and cross-functionally as part of a wider team.
  • Ability to think outside the box.
  • Strong analytical and problem-solving skills.
  • Advanced proficiency in MS Office applications, especially Word and Excel.
  • Advanced analytical skills including excellent problem-solving skills with an understanding of core HR business practices (HRIS, Compensation, Benefits, Recruiting, HR Shared Services)
  • Advanced knowledge of reporting tool usage. Ability to analyze and troubleshoot system issues and provide solutions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

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We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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