Executive Resolution Analyst Jobs in Connecticut

This market covers CT, RI & Westchester County, NY. Candidate must live in market. Base salary, uncapped commission, bonus programs & car allowance. 

Welcome to Preferred Warranties!

PREFERRED FOR A REASON

We are passionate about Driving the Health and Wealth of our dealer partners while Elevating the Ownership Experience of our drivers by through our values:

Care  |  Integrity  |  Driven  |  Dynamic

What we do:

Now available in all 50 states, PWI is expanding our footprint and product offerings to franchise and independent automotive dealers. We are a tier 1 provider of extended vehicle service contracts. We thrive in providing dealer-centric solutions through innovation and a commitment to service.   

Small Company Feel. Big Company Drive.

Who we are:

With our people-first culture, PWI believes in creating an environment where employees look forward to work each day. Plus, PWI's committed to helping each employee develop their own career dream.

We're looking for:

PWI is looking for team members that thrive in a dynamic environment. Team members obsessed with growth, that live for a challenge, a stretch goal, success. We empower our team members to attaint new heights in their markets and in their careers.

Your impact:

As an Account Executive you'll:

       Grow your market by 1) increasing the active dealer base through prospecting efforts and 2) increasing share of wallet within current dealer base.

       Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape regarding all company policies, procedures, and systems with a customer impact.

       Educate, train and consult with clients on best practices for using PWI's products and services.

       Launch new products and services within the market through interactions with active dealer while leveraging additional value proposition to drive market growth.

       Providing clients with marketing material and swag.

       Maintain a good flow of communication with the region and across the PWI organization.

       Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced product knowledge or technical expertise.

       Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts.

       Thoroughly document all research and customer interactions in Zendesk (CRM) to ensure product and service reliability.

You are:

       The face of the PWI brand in the marketplace.

       Providing exceptional customer service and responsiveness that inspires customer confidence and loyalty.

       Continuously engage in self-directed learning opportunities to increase functional product knowledge

       Networking and building relationships with stakeholders within the industry.  

You have:

       Bachelor's Degree or the equivalent experience of one to three years in sales. Automotive and/or financial services experience preferred.

       Territory management experience preferred.

       Excellent written and oral communication, strong attention to detail, time management, problem-solving, and interpersonal and relationship-building skills.

       The ability to be autonomous, self-driven, pro-active, and a team player.

       Motor vehicle operator (required).

Benefits and Perks:

       Base salary, uncapped commissionable opportunity, bonus programs & sales compeitions. 

       Automotive allowance and mileage & tolls reimbursement.   

       401k and 401k match.

       Employee stock purchase program and ESPP match.  

       Health care, dental care, vision care & health care savings accounts.

       Short & long term disability.

Environmental requirements:

Position requires walking, sitting, and standing. Driving automobile to customer premises is required. Varying climates, weather conditions, and walking surfaces, inside and outside.

PWI is an equal opportunity employer.  All applicants with be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.