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Executive Remote Customer Service Representative Jobs

Easy Recruiter

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into ...

Easy Recruiter

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Aurora, Illinois, United States About the Job The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and ...

Call Center Haven

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional ...

Dalstrong

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are a large international kitchen knife and cookware e-commerce company based in Canada but with a team that is distributed around the world. We sell through ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

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Executive Remote Customer Service Representative information

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How much do executive remote customer service representative jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for executive remote customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive Remote Customer Service Representative, and why are they important?

To excel as an Executive Remote Customer Service Representative, you generally need advanced communication skills, problem-solving abilities, and experience in customer-focused environments, often supported by a relevant associate’s or bachelor’s degree. Familiarity with CRM platforms like Salesforce or Zendesk, proficiency in remote collaboration tools, and sometimes certifications in customer service management are highly valuable. Outstanding soft skills include empathy, patience, professionalism, and the ability to manage complex or escalated inquiries independently. These skills and qualifications are crucial for delivering high-level support, building client trust, and resolving issues efficiently in a remote, executive-facing context.

What does an Executive Remote Customer Service Representative do?

An Executive Remote Customer Service Representative is responsible for handling high-level customer inquiries, complaints, and support requests for a company, typically from a remote location. They often work with VIP clients or manage more complex issues that require advanced problem-solving skills and a strong understanding of the company's products or services. Their role includes providing personalized solutions, ensuring customer satisfaction, and maintaining detailed records of interactions. Additionally, they may collaborate with other departments to resolve issues and improve customer service processes.

What is the difference between Executive Remote Customer Service Representative vs Customer Support Specialist?

AspectExecutive Remote Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, often in corporate or call center settingsRemote or on-site, in customer service departments
Employer & Industry UsageBusinesses across industries, including finance, tech, retailCustomer service departments in various industries
Search & Comparison IntentHigh overlap in roles, focus on customer interaction and problem-solvingSimilar responsibilities, often used interchangeably in job searches

Both roles involve assisting customers remotely, handling inquiries, and resolving issues. The main difference lies in the job titles used by employers, but their responsibilities and required skills are quite similar, making them often interchangeable in job searches.

How do Executive Remote Customer Service Representatives typically collaborate with other departments while working remotely?

Executive Remote Customer Service Representatives often work closely with teams such as sales, technical support, and account management to resolve complex client issues and ensure high satisfaction. Collaboration is usually facilitated through virtual meetings, shared platforms, and regular communication channels like email and instant messaging. Being proactive in cross-functional communication helps representatives relay customer feedback, expedite solutions, and maintain a seamless client experience. Building strong relationships with colleagues in other departments is key to efficiently addressing customer needs and contributing to organizational goals.
What cities are hiring for Executive Remote Customer Service Representative jobs? Cities with the most Executive Remote Customer Service Representative job openings:
What are the most commonly searched types of Remote Customer Service Representative jobs? The most popular types of Remote Customer Service Representative jobs are:
What states have the most Executive Remote Customer Service Representative jobs? States with the most job openings for Executive Remote Customer Service Representative jobs include:
Executive Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Easy Recruiter

Remote

$16.50 - $22.25/hr

Other

Posted 16 days ago

Job description

Remote Customer Service Representative

The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into the Call Center. CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days past due for payment reminders and resolution of accounts. CSRs will utilize appropriate techniques, strategies, and collection efforts to identify a quick and acceptable solution.

Essential Job Functions

  • Answer and handle calls regarding accounts and other related questions utilizing appropriate compliance and security measures to identify customers and protect against fraud
  • Actively listen and ask questions to determine customer needs to ensure proper routing of call and/or presentation of a solution to their inquiry.
  • Collect on assigned delinquent accounts in a timely and effective manner, within established guidelines
  • Document all communications and transactions of material manner with customers
  • Protect the confidentiality of all aspects of the company’s operations, portfolio, customer information, and computer technology
  • Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and Rees-Levering among others
  • Actively participate in team meetings to improve workflows, collection processes, and department efficiencies.

Additional Job Functions

  • Work effectively in a high-pressure, high-volume environment
  • Display professionalism and empathy
  • Handle customer questions with a goal of resolving all issues within first contact/call
  • Demonstrate strong verbal and written communication skills
  • Refer available services to meet customers needs
  • Excellent computer skills including proficiency with Microsoft Suite products
  • Contribute to department projects as assigned
  • Other related duties as business needs arise

Qualifications and Education Requirements Two or more years in a Call Center environment preferred with related work experience in customer service, banking/finance, or collections. Knowledge of collections processes and tactics. Interpersonal skills with the ability to work in a team and interact with all levels of personnel. Reliable with excellent time management ability, must meet deadlines and quotas. High school diploma or equivalent required. Preferred Skills Ability to speak, read and write in both English and Spanish. Excellent understanding of reporting and report databases. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong problem solving and decision-making skills.

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