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Evening Remote Customer Service Representative Jobs

Annuity Health, LLC

$14.75 - $20.25/hr

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients.

Easy Recruiter

$14.75 - $20.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into ...

Xperience Xscape Travels

$14.75 - $20.25/hr

Xperience Xscape Travels is hiring an entry-level Remote Customer Service Representative to help clients with trip planning, booking updates, customer support, and travel coordination. No prior ...

iStaff Pros

$14.75 - $20.25/hr

Role Overview As a Remote CSR, you will act as an extension of an insurance agency's internal team, handling client service requests, documentation, and workflow support. You will be expected to work ...

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How much do evening remote customer service representative jobs pay per hour?

As of May 31, 2026, the average hourly pay for evening remote customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Remote Customer Service Representative, and why are they important?

To thrive as an Evening Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer literacy are typically required. Patience, active listening, and self-motivation help you excel in addressing customer concerns independently and empathetically. These skills ensure effective customer interactions, timely resolution of issues, and sustained client satisfaction in a remote work environment.

What are some common challenges faced by Evening Remote Customer Service Representatives and how can they be managed?

Evening Remote Customer Service Representatives often encounter challenges such as handling a higher volume of customer inquiries during peak hours, managing work-life balance with non-traditional hours, and maintaining effective communication with team members who may work different shifts. Successful representatives develop strong time management skills, use digital communication tools to stay connected with their team, and practice self-care to avoid burnout. Employers typically offer training and resources to help navigate these challenges, ensuring representatives feel supported and engaged, even while working remotely in the evenings.

What does an Evening Remote Customer Service Representative do?

An Evening Remote Customer Service Representative handles customer inquiries, provides support, and resolves issues during evening hours while working from a remote location. Their duties often include answering phone calls, responding to emails or chats, processing orders, and assisting with account or product questions. This role is ideal for those who prefer flexible, non-traditional work hours and are comfortable using technology to communicate with customers and manage tasks from home.

What is the difference between Evening Remote Customer Service Representative vs Customer Support Specialist?

AspectEvening Remote Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service or technical support experience
Work EnvironmentRemote, evening hours, customer interaction via phone or chatRemote or on-site, may include day shifts, customer or technical support
Industry UsageCommon in retail, telecom, and service industriesUsed across various industries including tech, retail, and healthcare
Search & Comparison IntentFocuses on evening remote customer service rolesBroader customer support roles, including technical support

The Evening Remote Customer Service Representative primarily handles customer inquiries during evening hours remotely, focusing on general customer service. Customer Support Specialist roles may include technical support and can occur during various shifts. Both roles require similar credentials and are used across multiple industries, but the Customer Support Specialist often involves more technical knowledge.

What cities are hiring for Evening Remote Customer Service Representative jobs? Cities with the most Evening Remote Customer Service Representative job openings:
What are the most commonly searched types of Remote Customer Service Representative jobs? The most popular types of Remote Customer Service Representative jobs are:
What states have the most Evening Remote Customer Service Representative jobs? States with the most job openings for Evening Remote Customer Service Representative jobs include:
Evening Remote Customer Service Representative jobs near you
Remote Customer Service Representative

Remote Customer Service Representative

Annuity Health, LLC

Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 425 rated business services

Job description

divh2Remote Customer Service Representative/h2pThe Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical bills on behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables./ppTo perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position./ph3Duties/Responsibilities/h3ulliProvide exceptional patient service in the name of the client/liliContact patients via telephone to collect payment on medical bills/liliCommunicates accurate information to patients in a clear, concise and professional manner/liliReview patient accounts and documents patients interaction and feedback/liliNegotiates appropriate and reasonable payments with customers/liliSets up patient payments via check, electronic transfer or credit card/liliResponsible for understanding and complying with all policies and procedures/liliMeets or exceeds established goals/liliWorks closely with team leads, management and client to resolve disputes and ensure patient satisfaction/liliAll other duties as assigned by management/li/ulh3Required Skills/Knowledge/h3ulliCustomer/Client Focus/liliCommunication Proficiency/liliConfidentiality/Integrity/liliTeamwork Orientation/liliBasic computer skills necessary/li/ulh3Education/Experience/h3ulliCustomer service experience preferred/liliPrior medical billing or healthcare revenue cycle experience strongly preferred/liliHigh school diploma or General Education Development (GED) Certificate required/liliOne to two years of college preferred/li/ulh3Benefits/h3pAnnuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k)./p/div

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