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Executive Remote Customer Service Representative Jobs

Openwork

Remote CSR

Houston, TX · Remote

$21/hr

Remote Bilingual Customer Service Representative ****All requirements listed below are non-negotiables. Please do NOT apply if you do not meet all the qualifications!*** Upcoming Project | Starting ...

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Executive Remote Customer Service Representative information

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How much do executive remote customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for executive remote customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does an executive remote customer service representative do?

An Executive Remote Customer Service Representative is responsible for handling high-level customer inquiries, complaints, and support requests for a company, typically from a remote location. They often work with VIP clients or manage more complex issues that require advanced problem-solving skills and a strong understanding of the company's products or services. Their role includes providing personalized solutions, ensuring customer satisfaction, and maintaining detailed records of interactions. Additionally, they may collaborate with other departments to resolve issues and improve customer service processes.

What are the key skills and qualifications needed to thrive as an executive remote customer service representative?

To excel as an Executive Remote Customer Service Representative, you generally need advanced communication skills, problem-solving abilities, and experience in customer-focused environments, often supported by a relevant associate’s or bachelor’s degree. Familiarity with CRM platforms like Salesforce or Zendesk, proficiency in remote collaboration tools, and sometimes certifications in customer service management are highly valuable. Outstanding soft skills include empathy, patience, professionalism, and the ability to manage complex or escalated inquiries independently. These skills and qualifications are crucial for delivering high-level support, building client trust, and resolving issues efficiently in a remote, executive-facing context.

How do executive remote customer service representatives typically collaborate with other departments while working remotely?

Executive Remote Customer Service Representatives often work closely with teams such as sales, technical support, and account management to resolve complex client issues and ensure high satisfaction. Collaboration is usually facilitated through virtual meetings, shared platforms, and regular communication channels like email and instant messaging. Being proactive in cross-functional communication helps representatives relay customer feedback, expedite solutions, and maintain a seamless client experience. Building strong relationships with colleagues in other departments is key to efficiently addressing customer needs and contributing to organizational goals.

What is the difference between Executive Remote Customer Service Representative vs Customer Support Specialist?

AspectExecutive Remote Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, often in corporate or call center settingsRemote or on-site, in customer service departments
Employer & Industry UsageBusinesses across industries, including finance, tech, retailCustomer service departments in various industries
Search & Comparison IntentHigh overlap in roles, focus on customer interaction and problem-solvingSimilar responsibilities, often used interchangeably in job searches

Both roles involve assisting customers remotely, handling inquiries, and resolving issues. The main difference lies in the job titles used by employers, but their responsibilities and required skills are quite similar, making them often interchangeable in job searches.

What cities are hiring for Executive Remote Customer Service Representative jobs?

Cities with the most Executive Remote Customer Service Representative job openings:

What are the most commonly searched types of Remote Customer Service Representative jobs?

The most popular types of Remote Customer Service Representative jobs are:

What states have the most Executive Remote Customer Service Representative jobs?

States with the most job openings for Executive Remote Customer Service Representative jobs include:

Executive Remote Customer Service Representative jobs near you

Remote Customer Service Representative - Pest Control Service Rep

Rowland Pest Management

Remote

$16 - $21/hr

Other

Retirement, PTO

Re-posted 21 days ago

Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time remote Customer Service Representative - Pest Control Service Rep to join our busy office team. Do you thrive when working in an upbeat, fast-paced office environment? Can you manage a variety of tasks and details without sacrificing quality customer service? Are you looking for an established company that supports its employees with continued growth and development opportunities? Can you see yourself having a job where you are valued and appreciated for your contributions? If so, please read on!
This full-time remote CSR position earns a competitive wage of $16.00 - $21.00 per hour. We provide excellent benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right Customer Service Representative - Pest Control Service Rep opportunity for you, apply today!
ABOUT ROWLAND PEST MANAGEMENT
We're a local family-operated company that proudly serves New Smyrna Beach and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - PEST CONTROL SERVICE REP
As a remote Customer Service Representative - Pest Control Service Rep for us, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services.
QUALIFICATIONS
  • 5+ years of verified customer service experience in a call center or similar fast-paced environment
  • Previous home services experience
  • Experienced in a general office, customer service, or sales role
  • Dispatch or routing experience
  • Strong verbal and written communication skills
  • Above average telephone skills and etiquette
  • The ability to work remotely

An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus. Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If yes, you might just be perfect for this CSR position!
ARE YOU READY TO JOIN OUR PEST CONTROL TEAM?
If you feel that you would be right for this remote Customer Service Representative - Pest Control Service Rep job, please fill out our initial 3-minute, mobile-friendly application. Please include your cover letter, resume, list of at least 3 references, and any other attributes that you think will be beneficial for this position in our pest control office. We look forward to meeting you!
Location: 32168

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