ZipRecruiter

Log In

1

Executive Microsoft Help Desk Jobs in Riverside, CA

Citi Staff

Be Seen First

Help Desk Technician

Irvine, CA · On-site

$26 - $35/hr

Respond to Help Desk tickets and incoming support calls ... Troubleshoot and resolve hardware, software, and Microsoft Office 365 issues. * Install, configure ...

Posted today

Partners Professional

Help Desk Technician

Santa Ana, CA · On-site

$28 - $32/hr

Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team ... Microsoft 365 (Outlook, Teams, Office) * Password resets and account access * Printers, peripherals ...

Citi Staff

Be Seen First

Help Desk Technician

Irvine, CA · On-site

$26 - $35/hr

Respond to Help Desk tickets and incoming support calls ... Troubleshoot and resolve hardware, software, and Microsoft Office 365 issues. * Install, configure ...

Posted today

Focus Point of Sale

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

Knowledge/Experience: 1-2 years help desk experience High School degree or equivalent Proven ability to troubleshoot computer hardware and Microsoft Windows Experienced with network troubleshooting ...

Focus Point Of Sale

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of ... Proven ability to troubleshoot computer hardware and Microsoft Windows * Experienced with network ...

Robert Half

Help Desk/Desktop Support Analyst

Ontario, CA · On-site

$46K - $68K/yr

We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a ... Working knowledge of Microsoft Windows environments, including Windows 10 administration and ...

Jackson Lewis P.C.

Help Desk Analyst

Orange, CA · On-site

$26.70 - $33.40/hr

We help employers develop proactive strategies, strong policies and business-oriented solutions to ... Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and ...

ADDMAN Engineering LLC

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients ... Proficient with cloud management of Microsoft 365, Azure, Intune. * Knowledge of virtualization ...

Addman Engineering

Help Desk Specialist L2

Irvine, CA · On-site

$70K - $80K/yr

The Help Desk Specialist Level 2 role provides multi-faceted support to all ADDMAN internal clients ... Proficient with cloud management of Microsoft 365, Azure, Intune. * Knowledge of virtualization ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus. Benefits:

next page

Showing results 1-20

All JobsMicrosoft Help Desk JobsExecutive Microsoft Help Desk JobsExecutive Microsoft Help Desk Jobs in Riverside, CA

Executive Microsoft Help Desk information

See Riverside, CA salary details

$27.6K

$97.6K

$192K

How much do executive microsoft help desk jobs pay per year?

As of Aug 5, 2026, the average yearly pay for executive microsoft help desk in Riverside, CA is $97,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $125,700.00 per year, depending on experience, location, and employer.

What is the difference between Executive Microsoft Help Desk vs Microsoft Support Specialist?

AspectExecutive Microsoft Help DeskMicrosoft Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Work EnvironmentHelp desk, technical support centers, remote supportTechnical support, troubleshooting, customer service
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partners, IT support firms, corporate IT teams

The Executive Microsoft Help Desk typically focuses on providing advanced technical support and troubleshooting for Microsoft products within corporate or support environments. Microsoft Support Specialists often perform similar roles but may have a broader focus on customer service and basic troubleshooting. Both roles require relevant certifications and work in similar environments, but the Help Desk role may involve more complex issue resolution.

What is an Executive Microsoft Help Desk?

An Executive Microsoft Help Desk is a specialized support service designed to assist high-level executives or VIP clients with Microsoft-related software, hardware, and IT issues. This role typically involves providing fast, confidential, and tailored technical support for Microsoft products such as Windows, Office 365, Teams, and related services. The focus is on minimizing downtime for executives by offering prompt troubleshooting, proactive maintenance, and personalized technology solutions. Professionals in this position often possess advanced technical knowledge and strong communication skills to address unique needs efficiently.

What are some common challenges faced by Executive Microsoft Help Desk professionals and how can they be addressed?

Executive Microsoft Help Desk professionals often encounter challenges such as handling high-priority support requests from senior leaders, managing complex technical issues under tight deadlines, and maintaining confidentiality with sensitive information. To address these challenges, it's important to develop strong communication skills, stay current with Microsoft product updates, and establish clear protocols for escalating urgent matters. Working closely with IT teams and practicing proactive troubleshooting can also help ensure efficient resolution of issues while maintaining a high standard of service.

What are the key skills and qualifications needed to thrive as an Executive Microsoft Help Desk professional, and why are they important?

To thrive as an Executive Microsoft Help Desk professional, you need extensive knowledge of Microsoft products, troubleshooting expertise, and typically a degree in information technology or equivalent experience. Familiarity with enterprise-level support tools like Microsoft 365 Admin Center, Active Directory, and relevant certifications (such as Microsoft Certified: Modern Desktop Administrator Associate) are highly valued. Strong communication, patience, and problem-solving abilities are key soft skills for understanding and addressing executive-level user needs. These skills ensure rapid, reliable technical support for senior leaders, minimizing downtime and maintaining business continuity.
What are the most commonly searched types of Microsoft Help Desk jobs in Riverside, CA? The most popular types of Microsoft Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Executive Microsoft Help Desk jobs? Cities near Riverside, CA with the most Executive Microsoft Help Desk job openings:
Executive Microsoft Help Desk jobs near you

Help Desk Technician

Citi Staff

Irvine, CA • On-site

$26 - $35/hr

Full-time

Retirement, PTO

Posted 17 hours ago

Posted today

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desire to work for a well-established organization. We are looking for an experienced Help Desk Technician II for an American company that provides software, hardware and services for smart mobility infrastructure management located in Santa Ana/Irvine.


Location: Santa Ana, CA (Relocating to Irvine, CA in late 2027)
Schedule: Monday–Thursday, 9-hour shifts | Friday, 4-hour shift (Flexible start time as early as 7:00 AM)
Employment Type: Contract (Potential Contract-to-Hire)


We are seeking an experienced Help Desk Technician II to join our IT team. This role is ideal for someone who can quickly step in, work independently, and provide exceptional technical support to employees and contractors. The successful candidate will troubleshoot hardware and software issues, manage IT support tickets, assist with computer deployments, and help maintain the company's technology assets.


Key Responsibilities

  • Respond to Help Desk tickets and incoming support calls.
  • Troubleshoot and resolve hardware, software, and Microsoft Office 365 issues.
  • Install, configure, and support Windows PCs, Dell, and Apple hardware.
  • Escalate complex issues to Infrastructure or Application Support teams as needed.
  • Assist with computer setup, imaging, deployment, asset tracking, and equipment lifecycle management.
  • Document support activities and maintain accurate ticket records.
  • Provide outstanding customer service while supporting users both in person and remotely.
  • Analyze, troubleshoot, and resolve technical issues in a timely manner.

Qualifications

  • High School Diploma or equivalent required.
  • 3–5 years of Help Desk or IT Support experience.
  • Experience supporting Microsoft Windows and Microsoft Office 365.
  • Experience using IT ticketing systems.
  • Knowledge of Dell and Apple hardware.
  • Basic understanding of networking concepts.
  • Strong troubleshooting and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to explain technical concepts to users with varying levels of technical knowledge.
  • Ability to work independently and prioritize multiple support requests.


Preferred Qualifications

  • Advanced computer troubleshooting experience.
  • Experience with IT asset management and equipment deployment.
  • Strong customer service skills in a fast-paced environment.
  • Experience supporting enterprise desktop environments.


Technical Skills

  • Microsoft Office 365
  • Microsoft Windows
  • IT Ticketing Systems
  • Dell & Apple Hardware
  • PC Setup & Troubleshooting
  • Basic Networking


Pay range: $26 - $35/hr


If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.


CitiStaff 1111 W. Town & Country Rd Ste 29, Orange, CA 92868


Our client is looking to hire the right candidate as soon as possible, time is of the essence.


We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Description

CitiStaff Solutions, Inc.