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Position Overview

Are you a polished AV professional who thrives in live event settings and excels at providing white-glove technical support?

Freddie Mac is seeking a Media Services Technician to deliver concierge-level assistance for meetings and events, ensuring presenters and participants enjoy flawless, stress-free audiovisual experiences

Our Impact:

• Operate and support integrated AV systems throughout the McLean campus, elevating the quality of executive and corporate gatherings.

• Enable Freddie Mac leaders and teams to communicate confidently, with all technical details managed discreetly and professionally by our Media Services team.

• Foster a culture of excellence in hybrid and in-person meeting experiences.

Your Impact:

• Deliver hands-on, live technical support for meetings and events, focusing on MS Teams-enabled environments.

• Expertly operate Crestron control systems, wireless microphones, audio amplification, computer projection, and lighting.

• Serve as the primary technical resource during events, guiding presenters through AV setup, transitions, and device operation.

• Anticipate client needs, provide proactive assistance, and ensure all aspects of the AV experience are seamless and reliable.

• Within your first 60 days, demonstrate proficiency in event support workflows and contribute to the continuous enhancement of client service.

Qualifications:

• Bachelor's degree in Media Technology, Audio Engineering, Communications, or related field; or equivalent experience.

• Minimum 5 years' experience in live AV event support within corporate, hospitality, media or broadcast environments.

• AVIXA CTS certification is highly preferred.

• Advanced skills operating Crestron control systems, wireless microphone setups, audio mixers, computer projection, and lighting equipment.

• In-depth experience supporting MS Teams meetings and events.

• Exceptional client service, communication, and presentation skills.

Keys to Success in this Role:

• Embody a concierge mindset-anticipate requirements, deliver proactive support, and ensure a premium experience for every client.

• Maintain professionalism and composure during high-visibility events.

• Demonstrate adaptability, teamwork, and commitment to service excellence.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full timeFLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $77,000 - $115,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.Employment Type: FULL_TIME