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Phillips County Health Systems is seeking an experienced and motivated Laboratory Manager to lead our laboratory services team in a rural Critical Access Hospital setting. This position is responsible for the day-to-day operations of the laboratory, including staff supervision, regulatory compliance, quality assurance, budgeting, and ensuring timely, accurate testing services for our patients and providers.

The ideal candidate will be a collaborative leader who values patient-centered care, operational excellence, and team development. This role works closely with clinical departments to support high-quality healthcare services across our hospital and rural health clinic.

Job Relationships:

Responsible To: Chief Executive Officer

Workers Supervised: Laboratory Technicians

Interrelationships: Works cooperatively with all hospital departments

Position Overview:

Provides laboratory services to meet the needs of patients, performed in accordance with accepted standards and practices. Directs, supervises and coordinates functions and activities in any or all divisions of the laboratory.

Major Duties/Key Responsibilities/Essential Functions:

Directs and manages all aspects of the Phillips County Health Systems Laboratory. Responsible for all aspects of management of the departmental staff including coaching, progressive discipline and recognition. Develops and maintains departmental continuous quality improvement and quality assurance practices. Participation in development of annual departmental budget, which takes into account: statistics, revenues, operating expenses, and capital purchase costs. Departmental staffing maintenance to include: orientation, scheduling, recruitment, retention, competency, evaluations, recommendations for promotion, and terminations, if warranted. Timely submission of annual staff evaluations and documents the performance of all testing personnel. Develops, monitors, and maintains all Procedures and Policies as well as records, and documentation as required by State, Federal, and other applicable accrediting organizations. Maintains the operation of the department within the financial parameters of the approved budget. Organizes, directs, and supervises activities in the laboratory. Establishes office routines and work flow patterns, performance standards, and staffing needs.

Function as an interactive liaison between administration, physicians, nursing, and other ancillary departments by providing periodic (monthly) staff meetings.

Performs all of the Technician/Technologists duties.

Monitors testing analyses and specimen examinations to ensure that acceptable levels of analytical performance are maintained. Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.

New Technology: Facilitates staff in evaluation, development, policy preparation, staff training, and material resource acquisition of new clinical diagnostic methods.

Processes requisitions for reference pathology and laboratory services.

Coordinates and routes specimens to proper areas of the laboratory or reference laboratory for testing.

Implements environmental sampling programs as needed.

Directs the purchasing, evaluation, and requisitioning of laboratory supplies and equipment. (Note: Is proficient and knowledgeable regarding GPO contracts, services and offerings).

Enhances personal professional staff growth and development through participation in educational programs, current literature, in-service meeting and workshops.

Maintains the Informational Systems with new tests, pricing, and CPT code monitoring.

Reviews manufacturer and reference laboratory invoices for accuracy, codes, and submits for payment. Reviews all daily patient charges for accuracy and prepares additional charges as warranted. Prepares bills for outreach services.

Reviews blood transfusions for Policy and Procedure compliance.

Works with the Pathologist and Laboratory Director to assure agency compliance and quality patient results.

Works with MHS for continued development and maintenance of the LIS system.

Ensures all departmental emergency plans are up to date.

Work collaboratively with CEO and other members of Administration on the acquisition of new equipment through effective vendor evaluation and business plan development.

Ensure departmental invoices are paid accordingly.

Continued to evaluate departmental equipment and ensure service agreements are appropriate and

In full-force and effect to prevent major and unexpected organizational expenditures.

Not less than annually complete an equipment analysis for effective equipment replacement plans for budget and effective planning purposes.

Complete departmental QA/QI reports consistent with the organizational QA/QI calendar.

Participate in the annual strategic planning process and ensure departmental commitment achieving overall organizational goals consistent with the annual strategic plan.

Serves as the lead person for the PCHS QA/QI Program.

Job Qualifications:

Experience: Prefer sufficient previous experience in all areas of the laboratory including office and supervisory experience

Education: Bachelor’s Degree and/or Associate Degree

Required Certification: Medical Technologist & Registration Clinical Laboratory Scientist

Physical Requirements:

Frequent prolonged standing/walking

Motor coordination and manual dexterity

Ability to carry out procedures as outlined

Moderate physical effort (lift/carry up to 25 lbs.)

Eye-hand coordination

Normal eyesight, with or without corrective lenses

(This list is not exhaustive and may be supplemented as necessary)

Working Conditions:

Exposed to infection from disease-bearing specimens

Subject to electrical and radiant energy hazards

Exposed to odorous chemicals and specimens

Regularly exposed to the risk of blood borne diseases

Subject to numerous interruptions

Occasionally subjected to irregular hours

(This list is not exhaustive and may be supplemented as necessary)