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Executive Customer Service Jobs in Chicago Ridge, IL

Droisys

Enterprise Architect

Chicago, IL

$71 - $91.75/hr

Demonstrated experience in managing executive Customer relationships and key business stakeholders ... services, information, applications and global infrastructure assets * Broad Enterprise systems ...

AvePoint

Customer Account Executive - SLED

Chicago, IL · On-site

$100K - $140K/yr

... customers across the U.S. As an account executive focusing on the SLED market, you will be ... services revenues. In addition, the AE will facilitate and maintain successful relationships with ...

AvePoint

Customer Account Executive - SLED

Chicago, IL · Remote

$100K - $140K/yr

... customers across the U.S. As an account executive focusing on the SLED market, you will be ... services revenues. In addition, the AE will facilitate and maintain successful relationships with ...

Coveo

VP, Sales - Account Management

Chicago, IL · On-site

... executive sponsor for strategic accounts and supporting critical customer engagements. * Partner closely with Sales, Scaled Customer Success, Technical Success, Professional Services, Product ...

MedMutual Protect

Account Executive

Chicago, IL · On-site

Account Executive * Develops and sustains relationships with broker principals, senior sales ... Manages the successful initial and ongoing commissions payments, claims, customer service, premium ...

Medical Mutual of Ohio

Account Executive

Chicago, IL · On-site

Account Executive * Develops and sustains relationships with broker principals, senior sales ... Manages the successful initial and ongoing commissions payments, claims, customer service, premium ...

CIBT

Executive Services Consultant

Chicago, IL · On-site

$22 - $25/hr

Executive Services Consultant We have a dynamic opportunity to be the face of CIBT, working as a ... Our Consultants are key in providing the best-in-class service to our customers through tailored ...

Republic Services

Account Executive

Crestwood, IL

$68K - $93K/yr

The Account Executive is required to sell the full suite of Republic Services products', which ... Completes required Customer Service Agreements, reports and other paperwork in a timely manner and ...

Republic Services

Account Executive

Crestwood, IL · On-site

$68K - $93K/yr

The Account Executive is required to sell the full suite of Republic Services products', which ... Completes required Customer Service Agreements, reports and other paperwork in a timely manner and ...

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All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Chicago Ridge, IL

Executive Customer Service information

See Chicago Ridge, IL salary details

$17

$31

$42

How much do executive customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for executive customer service in Chicago Ridge, IL is $31.27, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $39.71 per hour, depending on experience, location, and employer.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.
What are the most commonly searched types of Customer Service jobs in Chicago Ridge, IL? The most popular types of Customer Service jobs in Chicago Ridge, IL are:
What cities near Chicago Ridge, IL are hiring for Executive Customer Service jobs? Cities near Chicago Ridge, IL with the most Executive Customer Service job openings:
Executive Customer Service jobs near you

Enterprise Architect

Droisys

Chicago, IL

$71 - $91.75/hr

Contractor

Re-posted 21 days ago

Job description

Company Description

Droisys.inc

Job Description

Hi,

Hope you are doing great.

Enterprise Architect

Chicago, IL

phone + F2F

Estimated 25-50% travel requirement

MUST HAVE:

  • 15+ years of experience in Director/Enterprise Architect level positions including:
    • Enterprise-level infrastructure management
  • Breath of expertise in Cloud Computing, technologies and architectural best practices
  • 10+ years design/implementation/consulting experience of distributed applications
  • Breath of experience across the Enterprise IT in many of the following areas:
    • Software design or development
    • Infrastructure architecture
    • Content distribution
    • Database architecture
    • IP Networking
    • IT Security
    • Data Center Operations
    • Enterprise Applications
  • Expert level technical acumen, including the ability to understand the customer or partner IT landscape, identify opportunities and overcome any technical obstacles, ultimately influencing the adoption of our platforms and services in conjunction with business requirements
  • Expert level ability to understand the business domain of the customer or partner and the business problems the customer or partner is facing, with the intent to solve the business problems
  • Expert level ability to interact with senior leadership (e.g. CxO's) within a customer or partner organization
  • Strong leadership capabilities, having the ability to communicate effectively with diverse set of customers or partners, across multiple disciplines
  • Strong presentation and written communication skills; high degree of comfort with technical and Executive audiences
  • Be mobile and travel to client locations as needed. Estimated 25-50% travel requirement
Qualifications

NICE TO HAVE:

  • Bachelor's degree
  • Masters/MBA degree
  • Experience in architecting complex use cases leveraging a multi-vendor environment technologies
  • Demonstrated experience in managing executive Customer relationships and key business stakeholders
  • Have an understanding of Enterprise Architecture Frameworks and Enterprise IT management frameworks, identifying the relationships between business services, information, applications and global infrastructure assets
  • Broad Enterprise systems experience including SAP, Oracle, MSFT and custom Java/.NET applications
  • Designing, building, and operating global IT infrastructures
Additional Information

Regards

Ashish Mishra

Technical Recruiter, Droisys Inc.

Contact No. :: 408-874-8333 x 229

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