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Volunteer Customer Service Jobs in Chicago Ridge, IL

Dolton Park District

Volunteer

Dolton, IL · On-site

The Volunteer supports the District by assisting with recreation programs, camps, special events ... Provide excellent customer service and represent the District in a professional and respectful ...

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All JobsVolunteer Customer Service JobsVolunteer Customer Service Jobs in Chicago Ridge, IL

Volunteer Customer Service information

See Chicago Ridge, IL salary details

$10

$19

$27

How much do volunteer customer service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for volunteer customer service in Chicago Ridge, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What does a volunteer customer service do?

As a Volunteer Customer Service representative, you will typically interact directly with the public either in person, by phone, or via email to answer questions, provide information, and resolve basic issues. Daily tasks may include greeting visitors, handling inquiries, assisting with event registration, or helping coordinate resources for community programs. Depending on the organization, you might also support administrative functions or help train new volunteers. You'll often work as part of a collaborative team, gaining valuable experience in client support and interpersonal communication. This role is a great way to develop customer service expertise while making a meaningful difference in your community.

What skills and qualifications are needed for volunteer customer service?

To thrive as a Volunteer Customer Service representative, strong communication skills, problem-solving abilities, and a genuine desire to help others are essential, often with no formal educational qualifications required. Familiarity with basic office software, phone systems, and customer relationship management (CRM) tools can be beneficial. Outstanding soft skills include patience, empathy, active listening, and teamwork. These attributes ensure effective support for clients or patrons while fostering a positive environment within diverse volunteer-driven organizations.

What are some good volunteer customer service jobs?

Volunteer customer service jobs include roles such as assisting at food banks, shelters, or nonprofit organizations where communication and problem-solving skills are valuable. These positions often require patience, empathy, and good interpersonal skills, and may involve working with diverse populations or using basic computer tools. They provide opportunities to gain experience while supporting community needs.

What is a volunteer customer service?

A Volunteer Customer Service job involves assisting customers or clients without financial compensation, usually for a nonprofit, charity, or community organization. Responsibilities may include answering inquiries, providing information, resolving minor issues, and ensuring a positive experience. Volunteers help support the organization's mission by delivering friendly and helpful service.

What are the most commonly searched types of Customer Service jobs in Chicago Ridge, IL? The most popular types of Customer Service jobs in Chicago Ridge, IL are:
What job categories do people searching Volunteer Customer Service jobs in Chicago Ridge, IL look for? The top searched job categories for Volunteer Customer Service jobs in Chicago Ridge, IL are:
What cities near Chicago Ridge, IL are hiring for Volunteer Customer Service jobs? Cities near Chicago Ridge, IL with the most Volunteer Customer Service job openings:
Volunteer Customer Service jobs near you
Infographic showing various Volunteer Customer Service job openings in Chicago Ridge, IL as of July 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,881 per year, or $19.2 per hour.

Dispatcher / Customer Service

Empire Cooler Service LLC

Chicago, IL • On-site

$25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Empire Cooler Service, LLC

Dispatcher

Job Description

Empire Cooler Service has been the leading supplier of refrigeration and ice making equipment in the Chicago area since 1932. We lease and service equipment to the restaurants, hotels, hospitals, schools, warehouse, corporate office and more throughout the continental United States. We are a “white-glove service company” whose goal is to anticipate and exceed our customer's needs in this ever-changing hospitality market.

Job Summary:

The Dispatcher will provide logistical support to technicians to help them manage their schedules so that we can continue to provide the high touch “white glove” service that our customers expect of us. A major challenge for this position is remaining flexible to ensure that performance goals are met in spite of operational challenges such as: vehicle shortages, staffing levels, and inclement weather conditions.

The ideal candidate will possess strong organizational skills and ability to multitask. The ability to respond to customer complaints and handle conflict in a professional and effective manner is essential.

Essential Job Duties and Responsibilities:The Dispatcher will:
  • Schedule and maintain organized efficient routes that will ensure the safe and efficient operation of all service calls
  • Ensures technicians’ adherence to schedules
  • Provide status updates to our customers especially when changes or updating of routes may impact technician arrival time
  • Follow up with customers after service calls are closed to ensure they are 100% satisfied
  • Keep records of customer interactions, process customer accounts and file documents
  • Coordinate with other departments to ensure customer satisfaction
  • Utilize problemsolving abilities along with a cando attitude to creatively “think outside of the box” when approach to issues presents a challenge.
  • Recommend and implement appropriate action plans for process improvement.
    • Minimum Job Experience and/or Training:
  • 35 yrs. experience as Route Scheduler / Dispatcher required
  • Excellent communication skills (written and verbal)
  • Accuracy and high attention to detail
  • Ability to multitask various assignments
  • Selfstarter with above average work ethic, committed to entire team success.
    • Computer skills:
  • Highly Proficient level of knowledge of MS Office programs
  • Knowledge of dispatching software highly desirable; Experience with ESC a definite plus!
    • Benefits:

    Medical / Dental / Vision coverage following 30 days of employment.

    Flexible Spending Account

    Company-paid Term Life Insurance / AD&D / Short-Term Disability

    Voluntary Term Insurance

    Vacation, Floating Holidays and Sick Time (PTO)

    Commuter Benefits

    401k

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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