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Executive Customer Service Jobs in Puerto Rico (NOW HIRING)

Bio-Nuclear of Puerto Rico

PR · On-site

$10.75 - $13.50/hr

Coordinate and oversee maintenance and repair services at company facilities or CEO-related ... Excellent customer service skills * Strong verbal communication skills in Spanish * Ability to work ...

Loomis

Despachador Armado

San Juan, PR · On-site

$13.50/hr

In fact, many of our company's managers, vice presidents, and corporate executives started out in ... Service Orders de FLM en SOFI. • Llevar a cabo otras tareas esenciales según sean asignadas. 2 ...

Deca Analytics

Director of Client Services

San Juan, PR · On-site

  • Medical

... customer service, portfolio management, accountability, and execution at scale. This individual ... Develop executive-level dashboards and performance insights on portfolio performance, team capacity ...

Deca Analytics

Director of Client Services

San Juan, PR · On-site

  • Medical

... customer service, portfolio management, accountability, and execution at scale. This individual ... Develop executive-level dashboards and performance insights on portfolio performance, team capacity ...

Deca Analytics

Director of Client Services

San Juan, PR · On-site

  • Medical

... customer service, portfolio management, accountability, and execution at scale. This individual ... Develop executive-level dashboards and performance insights on portfolio performance, team capacity ...

Loomis

Conductor/Mensajero Armado

San Juan, PR · On-site

$12/hr

In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have ...

Liberty Latin America Communications, Inc.

PR

... executive communication • Customer-first mindset with a strong focus on revenue protection ... in Service Delivery, Technical Operations, Telecommunications, Field Operations, Workforce ...

Fulcro Insurance

Human Resources Director

San Juan, PR · On-site

This role serves as a strategic partner to the executive team, driving initiatives that strengthen ... Culture and Engagement - Promote a culture centered on innovation, ethics, customer service, and ...

Marriott

Front Desk Manager

San Juan, PR · On-site

$16.50 - $21.50/hr

Ensuring Exceptional Customer Service Provides services that are above and beyond for customer ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...

Cooper Companies

Administrative Assistant

Juana Diaz, PR · On-site

$17.50 - $23.50/hr

Flexible, proactive, and adaptable, with a strong customer-service mindset, commitment to teamwork ... Professional certifications in Office Administration, Executive Support, Administrative Management ...

Bio-Nuclear of Puerto Rico

PR · On-site

Foster an organizational culture centered on the customer, with high standards of service, clinical ... Participate in executive and commercial presentations as needed, representing the Vice President of ...

Grupo Triple-S

Information Specialist

Guaynabo, PR · On-site

Interact with Sales and Renewal executives and other parties as Verification and SIAV Department ... Customer Service or Enrollment with applicable software experience as an end-user in the health ...

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Showing results 21-40

All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in Puerto Rico

Executive Customer Service information

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the most commonly searched types of Customer Service jobs in Puerto Rico?

The most popular types of Customer Service jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Executive Customer Service jobs?

Cities in Puerto Rico with the most Executive Customer Service job openings:

Executive Customer Service jobs near you

Conductor/Mensajero Armado

Loomis Armored US, LLC

San Juan, PR

$15 - $19.50/hr

Full-time

Re-posted 6 days ago

Loomis Armored US rating

5.5

Company rating: 5.5 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

146th of 150 rated financial services

Job description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Descripción del puesto
Como guardia/conductor armado, usted trabaja con su equipo para garantizar el recogido y la entrega segura de efectivo, monedas y objetos de valor.
Responsabilidades
• Conducir vehículos blindados automáticos y otros vehículos en rutas designadas que dan servicio a las localidades de los clientes.
• Proveer servicio a cajeros automáticos y cajas fuertes inteligentes (ATMs y Smart Safes).
• Dar servicio en las ubicaciones de los clientes, incluyendo la entrega de órdenes de cambio de los clientes y el recogido de depósitos.
• Cargar/descargar la carga del vehículo, incluyendo múltiples fundas y cajas de monedas.
• Contar artículos, registrar y firmar los artículos de la carga.
• Otras funciones según sean asignadas por la gerencia.
Requisitos
• Tener al menos 21 años de edad
• Tener al menos un registro choferil de 3 años
• Ser capaz de obtener el Certificado de Examinadores Médicos del Departamento de Transporte de los Estados Unidos y la Comisión de Servicio Público de Puerto Rico, aprobado por examinadores médicos
• Se requiere un permiso válido de armas de fuego (Licencia de Armas de Puerto Rico)

*Se requiere licencia de conduccion de Puerto Rico.

• Horario a tiempo completo que potencialmente consiste en un promedio de 40 a 50 horas/semana, con un mínimo de 5 días durante un período de 7 días.
Trabajo requerido en fin de semana, según dispone el Convenio Colectivo.
• Aproximadamente el 90-95 por ciento del trabajo es realizado en un vehículo con aire acondicionado dentro de compartimentos individuales (delantero y trasero)
Deberes esenciales / cualificaciones del puesto
Como parte del proceso de calificación para el puesto de Técnico de Servicio Blindado, se requiere una Evaluación del Desempeño Humano (HPE).
Esta evaluación requiere el completar de forma exitosa las pruebas en las siguientes áreas: Levantar: - Elevación vertical de 25 libras desde 10 pulgadas a 66 pulgadas del piso (1X) Levantar-Cargar: - Elevación vertical de 18 libras desde 1 pulgada a 44 pulgadas del piso, y transferencia horizontal de 15 pies (4X)
- Elevación vertical de 18 libras desde 10 pulgadas a 36 pulgadas del piso y transferencia horizontal de 300 pies (1X)
- Elevación vertical de 50 libras desde 10 pulgadas a 36 pulgadas del piso y transferencia horizontal de 2 pies (2X)
Empujar-Halar:- Transferir horizontalmente 47 libras de fuerza en un trineo (brazo único, no dominante), una distancia de 1 pie (2X)
Acoplamiento repetitivo: - Apretar un dinamómetro de mano Jamar requiriendo una fuerza de hasta 30 libras / ambas manos derecha e izquierda (4X)
Subir: - Ascender/descender un escalón con alturas de 16. 21 y 24 pulgadas del piso (10X)
Beneficios Loomis
Ofrece uno de los paquetes de beneficios para empleados más completos de la industria, que incluye:
1- Plan médico, pagado 60% Compañía / 40% empleado/a, que incluye visión y dental
2- Tres seguros de vida pagados 100% por Loomis
3- Plan de Ahorro para el Retiro 1165(e)
.4- Vacaciones, enfermedad y Bono de Navidad, según dispone el convenio colectivo.
5- Cinco días feriados con paga más el día del cumpleaños, según dispone el convenio colectivo.


Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Company Description

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

What Loomis Armored US employees say

Pay

Benefits

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