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Executive Connectwise Jobs in Silver Spring, MD (NOW HIRING)

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On-Site IT Support Technician

Washington, DC · On-site

$65K - $80K/yr

... and executives * Adapt quickly to different client environments, documentation standards, and ... Experience with an RMM or PSA tool (NinjaOne, ConnectWise, Kaseya, etc.) * Windows Autopilot ...

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Executive Connectwise information

See Silver Spring, MD salary details

$27.4K

$96.7K

$190.2K

How much do executive connectwise jobs pay per year?

As of Sep 8, 2026, the average yearly pay for executive connectwise in Silver Spring, MD is $96,712.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $124,600.00 per year, depending on experience, location, and employer.

What is an Executive ConnectWise?

Executive ConnectWise roles typically refer to high-level positions within organizations that utilize ConnectWise, a popular business management platform designed for IT service providers. Executives in these roles, such as Chief Information Officers (CIOs) or Directors of IT, are responsible for overseeing the strategic implementation of ConnectWise tools to streamline operations, improve service delivery, and drive business growth. They focus on aligning technology solutions with organizational goals, managing teams, and ensuring successful adoption of ConnectWise products. Their leadership helps optimize workflows and maximize the return on investment in ConnectWise solutions.

How does an Executive ConnectWise professional collaborate with IT teams and clients to optimize service delivery?

An Executive ConnectWise professional plays a pivotal role in bridging the gap between IT service teams and clients by overseeing workflow automation, streamlining ticket management, and ensuring efficient communication through the ConnectWise platform. They often coordinate with technical staff to implement best practices, monitor service metrics, and address workflow bottlenecks. Regular client meetings and performance reviews are common to ensure expectations are met and to identify areas for improvement. This collaborative approach not only enhances client satisfaction but also drives operational efficiency within the managed services environment.

What are the key skills and qualifications needed to thrive as an Executive ConnectWise, and why are they important?

To thrive as an Executive ConnectWise, you need a strong background in IT service management, business operations, and leadership, often supported by experience in managed services or technology consulting. Familiarity with the ConnectWise platform, CRM systems, and relevant certifications like ConnectWise Manage or ITIL can be crucial. Strategic thinking, effective communication, and the ability to drive team performance are standout soft skills for this role. These skills ensure efficient business processes, effective use of technology, and strong team alignment to achieve organizational goals.

What is the difference between Executive Connectwise vs Connectwise Administrator?

AspectExecutive ConnectwiseConnectwise Administrator
CertificationsTypically requires advanced Connectwise certifications and leadership trainingFocuses on technical certifications related to Connectwise platform
Work EnvironmentStrategic, client-facing, leadership rolesTechnical, operational, system management roles
Employer & Industry UsageUsed in managed service providers and IT service companies for strategic oversightUsed internally within organizations to manage Connectwise platform

Executive Connectwise roles focus on strategic leadership and client engagement, while Connectwise Administrators handle technical platform management. Both roles require Connectwise certifications but differ in scope and responsibilities.

What are the most commonly searched types of Connectwise jobs in Silver Spring, MD?

The most popular types of Connectwise jobs in Silver Spring, MD are:

What job categories do people searching Executive Connectwise jobs in Silver Spring, MD look for?

The top searched job categories for Executive Connectwise jobs in Silver Spring, MD are:

Executive Connectwise jobs near you

Help Desk Technician - Tier 3

Solvere One/HouseCall

Dulles, VA • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About the Company

Solvere One has established a top-level Managed Service Provider (MSP) brand focused on network security and proactive management solutions, serving as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support.

Opening

Position Summary
We are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
Key Responsibilities

  • Act as the Tier 3 escalation point for the service desk
  • Support cloud, hybrid, and on-prem infrastructure environments
  • Lead troubleshooting across servers, networks, virtualization, and security
  • Update documentation and standard operating procedures, as needed
  • Mentor Tier 1 and Tier 2 engineers
Technical Requirements
  • 5+ years in IT, with 3+ years in an MSP environment
  • Expertise in Microsoft 365, Azure AD, and Entra ID
  • Strong experience with Windows and Apple/macOS environments
  • Strong experience with PowerShell
  • Networking knowledge (TCP/IP, VLANs, firewalls – Fortinet, Meraki, Sophos)
  • Experience with backup & disaster recovery solutions
  • Experience supporting hybrid and fully cloud-based organizations
  • Familiarity with RMM and PSA tools (ConnectWise preferred)
Preferred Qualifications
  • Certifications such as Security+ and/or Network+
  • AZ-100, AZ-700, AZ-900
  • Experience with Google Admin
  • Experience with virtualization platforms (VMware, Hyper-V)

Salary Range: $70,000 - $90,000 Salary/Year
Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.

“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.” 

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