Approximately 80% of time is spent delivering hospitality, concierge, and workplace services ... Support executive-level client-facing staff * Manage vendor procurement and coordination for ...
Approximately 80% of time is spent delivering hospitality, concierge, and workplace services ... Support executive-level client-facing staff * Manage vendor procurement and coordination for ...
This role also oversees the concierge team and assists with HR-related functions. DUTIES INCLUDE ... Position reports to the executive director and supervises the concierges. Prior business office or ...
New
Quick apply
This role also oversees the concierge team and assists with HR-related functions. DUTIES INCLUDE ... Position reports to the executive director and supervises the concierges. Prior business office or ...
New
Review concierge-related vendor proposals and make recommendations to GMA leadership. * Manage ... Proficient in creating and delivering executive -level presentations and related materials.
Review concierge-related vendor proposals and make recommendations to GMA leadership. * Manage ... Proficient in creating and delivering executive -level presentations and related materials.
Van Driver
$12 - $16.25/hr
2555 Patrick Henry Parkway, McDonough, Georgia 30253 The Transportation Concierge/Van Driver will ... of DMV record to Executive DirectorMust have current driver's license designated to permit ...
Van Driver
$12 - $16.25/hr
2555 Patrick Henry Parkway, McDonough, Georgia 30253 The Transportation Concierge/Van Driver will ... of DMV record to Executive DirectorMust have current driver's license designated to permit ...
Van Driver
Mcdonough, GA · On-site
$12 - $16.25/hr
2555 Patrick Henry Parkway, McDonough, Georgia 30253 The Transportation Concierge/Van Driver will ... of DMV record to Executive Director Must have current driver's license designated to permit ...
Van Driver
Mcdonough, GA · On-site
$12 - $16.25/hr
2555 Patrick Henry Parkway, McDonough, Georgia 30253 The Transportation Concierge/Van Driver will ... of DMV record to Executive Director Must have current driver's license designated to permit ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Quick apply
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Quick apply
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Regional Hospitality Director
Alpharetta, GA · On-site +1
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Regional Hospitality Director
Alpharetta, GA · On-site +1
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience: 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience: 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
Atlanta, GA · On-site
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Receptionist
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Quick apply
Receptionist
$15.25 - $20/hr
Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our ... Experience : 1-3 years of professional experience (Reception, Concierge, or High-end Retail ...
Regional Manager
$75K - $101K/yr
... concierge, assistant managers, etc.), and 3rd party vendor contractors. Duties & Responsibilities ... with the executive team, site-level leadership. Knowledge and Skills: The successful candidate ...
Quick apply
Regional Manager
$75K - $101K/yr
... concierge, assistant managers, etc.), and 3rd party vendor contractors. Duties & Responsibilities ... with the executive team, site-level leadership. Knowledge and Skills: The successful candidate ...
Club Event Director
Atlanta, GA · On-site
Executive Director GENERAL SUMMARY: The Club Event Director is responsible for the planning ... Interview, select, train, supervise and evaluate the Concierge, and Activity Coordinator positions ...
Club Event Director
Atlanta, GA · On-site
Executive Director GENERAL SUMMARY: The Club Event Director is responsible for the planning ... Interview, select, train, supervise and evaluate the Concierge, and Activity Coordinator positions ...
Executive Concierge information
See Decatur, GA salary details
$10.80 - $12.08
3% of jobs
$12.08 - $13.36
6% of jobs
$14.47 is the 25th percentile. Wages below this are outliers.
$13.36 - $14.64
18% of jobs
$14.64 - $15.92
16% of jobs
The median wage is $16.38 / hr.
$15.92 - $17.20
19% of jobs
$17.20 - $18.48
12% of jobs
$18.62 is the 75th percentile. Wages above this are outliers.
$18.48 - $19.76
12% of jobs
$19.76 - $21.04
5% of jobs
$21.04 - $22.32
4% of jobs
$22.32 - $23.60
3% of jobs
$23.60 - $24.88
2% of jobs
$10
$17
$24
How much do executive concierge jobs pay per hour?
What is the difference between Executive Concierge vs Personal Assistant?
| Aspect | Executive Concierge | Personal Assistant |
|---|---|---|
| Credentials | Customer service, hospitality, or concierge certifications often preferred | Administrative, organizational, and communication skills; may have office management experience |
| Work Environment | Luxury hotels, private estates, corporate concierge services | Corporate offices, private households, executive teams |
| Employer & Industry | Hospitality, luxury services, corporate concierge firms | Businesses, executives, high-net-worth individuals |
| Search & Comparison Intent | Understanding luxury and client service roles | Managing schedules and administrative tasks |
While both roles involve assisting high-level clients, an Executive Concierge primarily focuses on providing personalized luxury services and client experiences, often in hospitality or private settings. A Personal Assistant handles administrative tasks, scheduling, and office management for executives or individuals. The roles overlap in client interaction and organizational skills but differ in scope and industry focus.
What are Executive Concierges?
What are the key skills and qualifications needed to thrive as an Executive Concierge, and why are they important?
What are some common challenges Executive Concierges face when managing high-profile client requests?

Full-time
Medical, Dental, Life, Retirement, PTO
Posted 9 days ago
Ricoh rating
7.8
Based on 162 frontline employees who took The Breakroom Quiz
54th of 139 rated electronics manufacturers
Job description
Supervisor I, Hospitality Customer Experience
Position Profile
Provides exceptional service-related support to Service Delivery customers in hospitality, concierge, and Ricoh Workplace Services. The Hospitality Customer Experience Manager supervises day-to-day operations of Managed Services staff. Approximately 80% of time is spent delivering hospitality, concierge, and workplace services; approximately 20% is spent on administrative duties, developing procedures, and implementing processes. This role requires a high degree of customer interaction and represents both Ricoh's culture and the customer's culture.
Job Duties and Responsibilities
- Responsible for managing employees in workplace productivity (meeting room services, visual communication), concierge services, hospitality, and customer experience services
- Prepare and deliver performance reviews (or assist in preparation and delivery)
- Organize team meetings and define action plans
- Able to step into any hospitality or customer service role: lobby, client experience, agency guest relations
- Responsible for conference room booking, conflict resolution, travel booking, and expense reporting
- Manage conflict resolution for conference room bookings
- Coordinate events and client meetings with cross-functional teams (AV, IT, Facilities, Concierge)
- Manage staffing matrix; secure backfills for scheduled and unscheduled absences
- Interview and assess candidates
- Ensure appearance and maintenance of all hospitality/facilities areas
- Support clients and team through excellent communication and professional skills
- Prepare for key client visits and liaise with building security
- Convert monthly volumes into Ricoh Monthly Management Reports and create customized client reporting
- Oversee catering programs and ensure quality
- Partner with Facilities Management to ensure meeting space functionality and maintenance
- Develop and maintain SOPs for visitor access and special requests
- Ensure SOPs are consistently followed (mail procedures, visitor access, new hire procedures, office seating)
- Hold client communication meetings; communicate daily with internal and external clients
- Maintain communication with Site Managers and assist with employee relations or performance issues
- Manage catering and beverage orders; coordinate details with Hospitality Manager, staff, reception, office support, and building management
- Process and follow up on all catering orders; provide daily guidance to Hospitality Specialists regarding workflow, logistics, events, etc.
- Manage client vendor relationships; validate vendor invoices and submit for processing
- Provide advanced administrative skills in typing, proofreading, editing documents, and coordinating projects, events, and meetings
- Manage and/or assist with internal and external events; coordinate office-wide special events and projects
- Assist with kitchen cleaning, stocking supplies, and tracking inventory
- Greet visitors/guests, validate against guest lists, issue badges, and provide parking validation
- Serve as company concierge for guests, clients, and staff; provide facility tours
- Coordinate catering for meetings with support staff and caterers
- Maintain and update company phone and speed-dial lists
- Schedule meeting rooms and ensure proper supplies and setup
- Assist with other departmental or non-client business activities as needed
- May assist with daily facilities management
- Create proposals in customer systems and print production environments
- Support executive-level client-facing staff
- Manage vendor procurement and coordination for special projects
- Act as a self-motivated customer brand ambassador
- Invoice accounts and interact with customers; assist in maintaining acceptable profit levels and meeting customer expectations
- Represent the culture of both Ricoh and the customer
- Perform other duties as assigned
Qualifications (Education, Experience, Certifications)
- High School diploma or equivalent required; college degree preferred
- 2-3 years in hospitality or service-industry related fields preferred
- Previous management experience required
- Proficient PC skills, including Microsoft Outlook, Outlook Calendar, Word, Excel, and PowerPoint
Knowledge, Skills, and Abilities
- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to work under pressure
- Ability to set goals and prioritize realistic objectives
- Ability to stay updated on technology and industry trends
- Expertise with MRM meeting room management software and reporting
- Knowledge of Skype Client and Bridge Operator Console
- Knowledge of iVisitor guest check-in software
- Ability to create and propose new event ideas
- Proficient in coordinating, organizing, and planning events
- Proficient in workplace productivity services (visual communication, meeting room services, facilities/workplace management)
Working Conditions, Mental and Physical Demands
- Typical office environment with adequate lighting, ventilation, and normal temperature and noise levels
- Work assignments are diversified; must interpret, comprehend, and apply complex material and convey information effectively
- Minimal physical effort; mostly sedentary with occasional walking, standing, bending, reaching, and lifting under 10 lbs
- Moderate dexterity required (keyboard, calculator, hand tools, eye/hand coordination)
- Flexible schedule typically required
Note:The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
About Ricoh
Sourced by ZipRecruiter
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
Malvern, PA, US