As an Executive Customer Care and Social Media Specialist, you will take the lead in resolving high ... Tackle complex issues including Attorney General inquiries, concierge escalations, and consumer ...
As an Executive Customer Care and Social Media Specialist, you will take the lead in resolving high ... Tackle complex issues including Attorney General inquiries, concierge escalations, and consumer ...
House Manager and Executive Events Coordinator
Atlanta, GA · On-site
$19.75 - $26/hr
Act as the primary concierge for overnight VIP guests, ensuring all accommodations meet five-star hospitality standards. * On-Site Coordination: Direct service staff (servers, bartenders, valets ...
House Manager and Executive Events Coordinator
Atlanta, GA · On-site
$19.75 - $26/hr
Act as the primary concierge for overnight VIP guests, ensuring all accommodations meet five-star hospitality standards. * On-Site Coordination: Direct service staff (servers, bartenders, valets ...
Physical Therapist - Concierge / Consultant Corporate / Hybrid Travel + Virtual
Atlanta, GA · Hybrid
$80K - $90K/yr
Now Hiring Physical Therapist - Full-time Concierge / Consultant Corporate / Hybrid Travel + Remote ... You'll work closely with an executive support team and help grow a rapidly expanding service line.
Physical Therapist - Concierge / Consultant Corporate / Hybrid Travel + Virtual
Atlanta, GA · Hybrid
$80K - $90K/yr
Now Hiring Physical Therapist - Full-time Concierge / Consultant Corporate / Hybrid Travel + Remote ... You'll work closely with an executive support team and help grow a rapidly expanding service line.
Qualifications Prior security experience is preferred, especially within luxury retail, high-end boutiques, hospitality, concierge services, executive protection, or upscale customer-facing ...
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Qualifications Prior security experience is preferred, especially within luxury retail, high-end boutiques, hospitality, concierge services, executive protection, or upscale customer-facing ...
Apply Early
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
You control your destiny , and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above is not an exhaustive list of all the duties and ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
Partner closely with the EVP of Operations to support the M&A strategy and execution priorities ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Quick apply
Apply Early
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Apply Early
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Sales Development Associate
Atlanta, GA · On-site
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Regional Hospitality Director
Alpharetta, GA · On-site +1
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Regional Hospitality Director
Alpharetta, GA · On-site +1
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
Standardize concierge protocols, presentation expectations, and uniform guidelines ? Conduct ... Special projects directed by executive leadership ? Support for hospitality initiatives tied to ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...
Executive Concierge information
See Decatur, GA salary details
$10.80 - $12.08
3% of jobs
$12.08 - $13.36
6% of jobs
$14.47 is the 25th percentile. Wages below this are outliers.
$13.36 - $14.64
18% of jobs
$14.64 - $15.92
16% of jobs
The median wage is $16.38 / hr.
$15.92 - $17.20
19% of jobs
$17.20 - $18.48
12% of jobs
$18.62 is the 75th percentile. Wages above this are outliers.
$18.48 - $19.76
12% of jobs
$19.76 - $21.04
5% of jobs
$21.04 - $22.32
4% of jobs
$22.32 - $23.60
3% of jobs
$23.60 - $24.88
2% of jobs
$10
$17
$24
How much do executive concierge jobs pay per hour?
What is the difference between Executive Concierge vs Personal Assistant?
| Aspect | Executive Concierge | Personal Assistant |
|---|---|---|
| Credentials | Customer service, hospitality, or concierge certifications often preferred | Administrative, organizational, and communication skills; may have office management experience |
| Work Environment | Luxury hotels, private estates, corporate concierge services | Corporate offices, private households, executive teams |
| Employer & Industry | Hospitality, luxury services, corporate concierge firms | Businesses, executives, high-net-worth individuals |
| Search & Comparison Intent | Understanding luxury and client service roles | Managing schedules and administrative tasks |
While both roles involve assisting high-level clients, an Executive Concierge primarily focuses on providing personalized luxury services and client experiences, often in hospitality or private settings. A Personal Assistant handles administrative tasks, scheduling, and office management for executives or individuals. The roles overlap in client interaction and organizational skills but differ in scope and industry focus.
What are Executive Concierges?
What is an executive concierge?
How much does an executive concierge make?
What jobs make $1,000,000 a year?
What is the job description of a concierge executive?
What are the key skills and qualifications needed to thrive as an Executive Concierge, and why are they important?
What are some common challenges Executive Concierges face when managing high-profile client requests?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 28 days ago
StubHub rating
7.2
Based on 6 frontline employees who took The Breakroom Quiz
1st of 3 rated ticket sellers
Job description
As an Executive Customer Care and Social Media Specialist, you will take the lead in resolving high-level executive and social media inquiries with urgency, professionalism, and strategic insight. This pivotal role requires exemplary communication skills, advanced problem-solving capabilities, and a proven ability to consistently exceed productivity and performance expectations. You will act as a primary brand ambassador, proficiently managing both escalated customer complaints and real-time social media interactions. Success in this role involves not only resolving immediate issues but also proactively identifying and addressing systemic problems to prevent future escalations. We aim to be recognized as the best and most trusted customer experience brand in the world!
This Full-Time position may require weekend, holiday, daytime, and/or evening hours.
This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration.
Shift schedule for this role is Tuesday - Saturday 2:00 PM - 10:30 PM.
What You'll Do
- Executive Care:
- Manage escalated customer inquiries from high-ranking executives, ensuring timely and effective resolutions.
- Tackle complex issues including Attorney General inquiries, concierge escalations, and consumer complaint platform escalations with professionalism and precision.
- Communicate difficult messages with empathy, effectively de-escalating challenging situations.
- Collaborate with cross-functional teams to implement improvements based on issue analysis, enhancing executive customer experiences.
- Maintain meticulous records of interactions and resolutions to track trends and outcomes.
- Additional duties as assigned
- Social Media:
- Serve as a frontline ambassador on social media channels, swiftly addressing customer inquiries, comments, and concerns with enthusiasm and professionalism while ensuring a positive, professional presence that aligns with the company's brand values.
- Utilize thorough research to resolve customer issues, aiming to provide a first-contact resolution whenever possible.
- Monitor and moderate online community discussions to maintain respectful and relevant interactions.
- Display comprehensive knowledge of products, services, and policies, providing expert-level support and guidance.
- Create and update community articles that serve as a comprehensive resource for customers, providing them with a one-stop solution that reduces the need for direct inquiries.
- Additional duties as assigned.
Who You Are
- Data-Driven Decision Making: Make informed decisions based on comprehensive data analysis, customer feedback, and organizational objectives.
- Proactive Problem-Solving: Utilizes advanced analytical skills to identify root causes of complex issues, anticipate future challenges, and implement proactive solutions to prevent escalations.
- Strategic Communication: Effectively conveys policy guidelines, decisioning, and resolutions to customers, team members, and management with a focus on strategic impact and long-term objectives.
- Attention to Detail and Quality: Ensures accuracy and quality in all aspects of escalated issue resolution, maintaining high standards of excellence and customer satisfaction.
- Empathy: Display deep empathy and patience, crucial for handling sensitive executive escalations and social media interactions.
- Technical Proficiency: Skilled in navigating social media platforms and CRM systems, with an understanding of social media platforms.
- Adaptability: Flexibly respond to changing priorities and maintain effectiveness in a dynamic environment.
What You've Done
- 2+ years of customer service experience required.
- 1+ year(s) experience handling executive customer escalations concerns preferred.
- Has a solid understanding of the social media landscape (e.g., Facebook, Twitter, Instagram, Snapchat, TikTok).
- Prior experience supporting social media platforms preferred.
What we Offer
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
- Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base pay is one component of StubHub's total compensation and competitive benefits package, which includes 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Base Range
$22-$22 USD
About Us
StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.