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Executive Concierge Jobs in Decatur, GA (NOW HIRING)

About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...

About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...

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About OGARAJETS Founded in 1980, OGARAJETS delivers a concierge-level, white-glove experience to ... We serve an elite global clientele, including high-net-worth individuals, Fortune 500 executives ...

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Executive Concierge information

See Decatur, GA salary details

$10

$17

$24

How much do executive concierge jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for executive concierge in Decatur, GA is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Executive Concierge vs Personal Assistant?

AspectExecutive ConciergePersonal Assistant
CredentialsCustomer service, hospitality, or concierge certifications often preferredAdministrative, organizational, and communication skills; may have office management experience
Work EnvironmentLuxury hotels, private estates, corporate concierge servicesCorporate offices, private households, executive teams
Employer & IndustryHospitality, luxury services, corporate concierge firmsBusinesses, executives, high-net-worth individuals
Search & Comparison IntentUnderstanding luxury and client service rolesManaging schedules and administrative tasks

While both roles involve assisting high-level clients, an Executive Concierge primarily focuses on providing personalized luxury services and client experiences, often in hospitality or private settings. A Personal Assistant handles administrative tasks, scheduling, and office management for executives or individuals. The roles overlap in client interaction and organizational skills but differ in scope and industry focus.

What are Executive Concierges?

Executive Concierges are specialized professionals who provide personalized services and support to high-level executives, VIPs, or corporate clients. Their responsibilities often include arranging travel, handling reservations, managing schedules, and fulfilling unique requests to ensure a seamless and exceptional experience. They leverage their extensive knowledge of local venues, events, and resources to meet client needs efficiently and discreetly. Executive Concierges often work in luxury hotels, corporate offices, or private organizations, and require excellent communication and problem-solving skills.

What is an executive concierge?

An executive concierge is a professional who provides personalized assistance to high-level clients or executives, managing tasks such as travel arrangements, reservations, and lifestyle services. They often work in luxury hotels, corporate settings, or private households, requiring strong organizational skills and knowledge of local services.

How much does an executive concierge make?

An executive concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the employer. Higher salaries are common in luxury hotels or corporate environments, especially for those with specialized skills or certifications.

What jobs make $1,000,000 a year?

Executive Concierge roles typically do not reach $1,000,000 annually; such high earnings are usually associated with top executives, successful entrepreneurs, investment bankers, hedge fund managers, or celebrity professionals. These positions often require extensive experience, advanced skills, and significant responsibility, with compensation including base salary, bonuses, and profit sharing that can total millions per year.

What is the job description of a concierge executive?

An executive concierge is responsible for providing high-level personalized services to clients or executives, including managing reservations, arranging travel, and handling special requests. They often require strong communication skills, discretion, and familiarity with luxury service standards, working in environments such as hotels, corporate offices, or private residences.

What are the key skills and qualifications needed to thrive as an Executive Concierge, and why are they important?

To thrive as an Executive Concierge, you typically need strong organizational skills, attention to detail, and experience in hospitality or customer service, often backed by relevant certifications such as Certified Concierge Professional (CCP). Familiarity with reservation systems, CRM software, and multi-line phone systems is commonly required. Exceptional interpersonal skills, discretion, and proactive problem-solving abilities help individuals excel in this role. These competencies ensure high-quality, personalized service, fostering client satisfaction and loyalty in demanding, fast-paced environments.

What are some common challenges Executive Concierges face when managing high-profile client requests?

Executive Concierges often encounter challenges such as balancing multiple urgent requests from high-profile clients, maintaining confidentiality, and delivering personalized experiences under tight deadlines. Flexibility and strong problem-solving skills are essential, as requests can range from last-minute travel arrangements to securing reservations at exclusive venues. Working closely with a network of vendors and internal teams, Executive Concierges must remain calm under pressure and adapt quickly to changing client needs to ensure exceptional service.
What are the most commonly searched types of Concierge jobs in Decatur, GA? The most popular types of Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Executive Concierge jobs? Cities near Decatur, GA with the most Executive Concierge job openings:
Infographic showing various Executive Concierge job openings in Decatur, GA as of June 2026, with employment types broken down into 55% Full Time, 39% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,797 per year, or $17.7 per hour.
GCS Executive Customer Care Specialist

GCS Executive Customer Care Specialist

StubHub

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


StubHub rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 3 rated ticket sellers


Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
As an Executive Customer Care and Social Media Specialist, you will take the lead in resolving high-level executive and social media inquiries with urgency, professionalism, and strategic insight. This pivotal role requires exemplary communication skills, advanced problem-solving capabilities, and a proven ability to consistently exceed productivity and performance expectations. You will act as a primary brand ambassador, proficiently managing both escalated customer complaints and real-time social media interactions. Success in this role involves not only resolving immediate issues but also proactively identifying and addressing systemic problems to prevent future escalations. We aim to be recognized as the best and most trusted customer experience brand in the world!
This Full-Time position may require weekend, holiday, daytime, and/or evening hours.
This role will begin as in-office 5 days per week for the first 3-6 months and then will shift to in-office 3 days per week to ensure cross-functional collaboration.
Shift schedule for this role is Tuesday - Saturday 2:00 PM - 10:30 PM.
What You'll Do
  • Executive Care:
  • Manage escalated customer inquiries from high-ranking executives, ensuring timely and effective resolutions.
  • Tackle complex issues including Attorney General inquiries, concierge escalations, and consumer complaint platform escalations with professionalism and precision.
  • Communicate difficult messages with empathy, effectively de-escalating challenging situations.
  • Collaborate with cross-functional teams to implement improvements based on issue analysis, enhancing executive customer experiences.
  • Maintain meticulous records of interactions and resolutions to track trends and outcomes.
  • Additional duties as assigned

  • Social Media:
  • Serve as a frontline ambassador on social media channels, swiftly addressing customer inquiries, comments, and concerns with enthusiasm and professionalism while ensuring a positive, professional presence that aligns with the company's brand values.
  • Utilize thorough research to resolve customer issues, aiming to provide a first-contact resolution whenever possible.
  • Monitor and moderate online community discussions to maintain respectful and relevant interactions.
  • Display comprehensive knowledge of products, services, and policies, providing expert-level support and guidance.
  • Create and update community articles that serve as a comprehensive resource for customers, providing them with a one-stop solution that reduces the need for direct inquiries.
  • Additional duties as assigned.

Who You Are
  • Data-Driven Decision Making: Make informed decisions based on comprehensive data analysis, customer feedback, and organizational objectives.
  • Proactive Problem-Solving: Utilizes advanced analytical skills to identify root causes of complex issues, anticipate future challenges, and implement proactive solutions to prevent escalations.
  • Strategic Communication: Effectively conveys policy guidelines, decisioning, and resolutions to customers, team members, and management with a focus on strategic impact and long-term objectives.
  • Attention to Detail and Quality: Ensures accuracy and quality in all aspects of escalated issue resolution, maintaining high standards of excellence and customer satisfaction.
  • Empathy: Display deep empathy and patience, crucial for handling sensitive executive escalations and social media interactions.
  • Technical Proficiency: Skilled in navigating social media platforms and CRM systems, with an understanding of social media platforms.
  • Adaptability: Flexibly respond to changing priorities and maintain effectiveness in a dynamic environment.

What You've Done
  • 2+ years of customer service experience required.
  • 1+ year(s) experience handling executive customer escalations concerns preferred.
  • Has a solid understanding of the social media landscape (e.g., Facebook, Twitter, Instagram, Snapchat, TikTok).
  • Prior experience supporting social media platforms preferred.

What we Offer
  • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you can scale your career.
  • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes premier benefits, aligning with our commitment to recognizing and valuing your contributions.
  • Paid Time Off: Generous Paid Time Off, allowing you to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package featuring 401k and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base pay is one component of StubHub's total compensation and competitive benefits package, which includes 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Base Range
$22-$22 USD
About Us
StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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