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Executive Case Manager Jobs in Springfield, MA (NOW HIRING)

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Executive Case Manager information

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How much do executive case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for executive case manager in Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is an executive case manager?

An Executive Case Manager is a professional responsible for overseeing and coordinating comprehensive care plans for high-level clients, such as executives or VIPs, within healthcare, legal, or corporate settings. They ensure clients receive personalized services by liaising between clients, service providers, and organizations to address complex needs efficiently. Their duties often include assessment, planning, facilitation, advocacy, and monitoring of services to achieve the best possible outcomes for their clients.

What skills and qualifications are needed to thrive as an executive case manager?

To thrive as an Executive Case Manager, you need a thorough understanding of case management principles, healthcare regulations, and typically a bachelor’s or master’s degree in nursing, social work, or a related field. Familiarity with case management software, electronic health records (EHRs), and certifications such as CCM (Certified Case Manager) or ACM (Accredited Case Manager) are often required. Outstanding communication, problem-solving, and leadership skills help you coordinate complex care plans and advocate for clients. These competencies ensure effective resource allocation, improved outcomes, and high client satisfaction in challenging healthcare environments.

How does an executive case manager collaborate with multidisciplinary teams to ensure comprehensive client support?

Executive Case Managers frequently work alongside professionals from healthcare, legal, social services, and administrative departments to provide holistic support for clients. This collaboration involves regular meetings, sharing updates, and jointly developing or adjusting care plans to address complex needs. Strong communication and organizational skills are essential, as the Executive Case Manager often acts as the central coordinator, ensuring all parties are informed and aligned. This teamwork not only benefits the client but also fosters a supportive and solution-focused work environment.

What is the difference between Executive Case Manager vs Case Manager?

AspectExecutive Case ManagerCase Manager
CredentialsTypically requires a bachelor's degree in social work, nursing, or related field; certifications like CCM or NASW are commonUsually requires a bachelor's degree; certifications like CCM are also common but less specialized
Work EnvironmentOften works with high-level clients, executives, or complex cases in healthcare or corporate settingsWorks with diverse client populations in healthcare, social services, or community settings
Employer & IndustryHospitals, insurance companies, corporate health programsHospitals, clinics, social service agencies, community organizations

While both roles involve coordinating care and advocating for clients, Executive Case Managers typically handle more complex cases with higher-level clients and may require advanced certifications. Case Managers generally work with a broader client base across various settings, focusing on standard case management tasks.

Is an executive case manager a stressful job?

An executive case manager often handles complex cases involving high-level clients, which can be stressful due to the need for careful coordination, problem-solving, and meeting tight deadlines. The role may also involve managing emotional situations and working long hours, contributing to job-related stress. Strong organizational skills and emotional resilience are important for success in this position.

What are the most commonly searched types of Case Manager jobs in Springfield, MA?

The most popular types of Case Manager jobs in Springfield, MA are:

What job categories do people searching Executive Case Manager jobs in Springfield, MA look for?

The top searched job categories for Executive Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Executive Case Manager jobs?

Cities near Springfield, MA with the most Executive Case Manager job openings:

Director of Specialized Programs, Office of Special Education (C133-2627)

Hartford Public Schools

Hartford, CT • On-site

Full-time

Posted 8 days ago


Job description

POSITION: Director of Specialized Programs, Office of Special Education

REPORTS TO: Executive Director of Special Education

POSITION SUMMARY: The Director of Specialized Programs is a key leadership position within the Special Education Department responsible for overseeing specialized education programs, including Early Childhood, IGOAL, STEP, and RISE, as well as educational services for students placed at the Hartford Juvenile Detention Center and case management for Hartford Public Schools students with IEPs placed in Regional Detention Centers. This role requires exceptional leadership, sound judgment, and creative problem-solving to ensure continuity of educational services, appropriate programming, compliance with state and federal requirements, and high-quality supports for students with disabilities in traditional and non-traditional educational settings.

The Director serves as the district's programmatic leader for specialized and non-traditional educational settings, ensuring that each program has a clearly defined instructional and student-support model, appropriate staffing and service structures, effective transition practices, and continuous improvement systems responsive to the needs of students with disabilities.

RESPONSIBILITIES: This position requires extensive knowledge of special education law, strong leadership abilities, excellent communication skills, and a collaborative, solutions-oriented approach to supporting students with disabilities while maintaining compliance with all regulatory requirements. The Director must demonstrate the ability to think creatively and solve complex problems for students whose educational needs must be addressed across specialized, alternative, detention, and other non-traditional settings.

Leadership and Compliance

  • Provide supervision and leadership for specialized education programs, including Early Childhood, IGOAL, STEP, RISE, and educational programming for students placed at the Hartford Juvenile Detention Center, ensuring effective program implementation, case management, continuity of services, and appropriate educational programming.
  • Provide case management oversight for Hartford Public Schools students with IEPs placed in Regional Detention Centers, including coordination with detention education providers, families, school teams, related service providers, and other agencies to support IEP implementation, educational continuity, transitions, and re-entry planning.
  • Establish clear program expectations, operating practices, and service-delivery standards across assigned specialized programs while monitoring implementation, student access, program quality, and alignment with district priorities.
  • Develop creative, individualized solutions for students in non-traditional educational settings when conventional programming, scheduling, service delivery, or placement options do not adequately address a student's academic, behavioral, social-emotional, or disability-related needs.
  • Provide leadership to program administrators and staff in addressing complex student cases, strengthening interdisciplinary problem-solving, and coordinating academic, behavioral, related-service, and transition supports.
  • Build and maintain strategic partnerships with district departments, community agencies, detention education providers, and other stakeholders to expand supports and opportunities for students served in specialized and non-traditional settings.
  • Partner with the Director of Accountability and Compliance to ensure accurate state and federal reporting, Child Count data, documentation, and audit readiness for assigned specialized programs and students.
  • Resolve complex, sensitive inquiries and complaints related to assigned programs through effective stakeholder communication, problem-solving, and conflict-resolution strategies.
  • Prepare program analyses, reports, presentations, recommendations, and communications for the Executive Director regarding program performance, student needs, resource requirements, emerging trends, and opportunities for improvement

Program Development and Improvement

  • Lead the design, implementation, evaluation, and continuous improvement of specialized programs, ensuring each program model is responsive to student needs and aligned with district standards, state requirements, evidence-based practices, and the department's improvement priorities.
  • Monitor instructional programming, staffing models, schedules, related services, behavioral supports, and student-access structures across assigned programs and recommend adjustments that strengthen program quality and student outcomes.
  • Coordinate transition, re-entry, and continuity-of-services planning for students moving between district schools, specialized programs, the Hartford Juvenile Detention Center, Regional Detention Centers, and other educational settings, with particular attention to students with IEPs.
  • Use student, program, and implementation data to identify trends, evaluate effectiveness, address service gaps, and recommend program redesign, expansion, consolidation, or other improvements as appropriate.
  • Collaborate with district Special Education staff to implement, monitor, and assess curriculum and instructional initiatives within specialized and non-traditional settings, ensuring appropriate differentiation and access for students with disabilities.
  • Design and facilitate professional learning, coaching, and technical assistance that strengthen staff capacity to serve students with complex learning, behavioral, social-emotional, and transition needs.
  • Identify and develop innovative approaches, partnerships, and program options that expand the district's capacity to meet student needs within specialized and non-traditional educational settings.
  • Support the Executive Director in comprehensive specialized-program reviews that examine student outcomes, program fidelity, staffing and resource needs, compliance, and opportunities for continuous improvement.

QUALIFICATIONS, SKILLS, AND ABILITIES OF THE IDEAL CANDIDATE:

  • Advanced degree in special education required
  • Minimum of five (5) successful years of experience special education settings
  • Experience implementing and monitoring compliance with federal and state special education requirements
  • Experience with special education data management systems, particularly CT-SEDS or similar systems
  • Experience leading professional development initiatives related to special education
  • In-depth understanding of IEP development, implementation, and monitoring processes
  • Thorough knowledge of FAPE and LRE principles and their practical application
  • Experience with special education program development and evaluation, including data analysis to drive program improvement
  • Experience with special education legal proceedings and due process
  • Outstanding leadership and organizational skills
  • Personnel supervision and evaluation expertise
  • Excellent communication, collaboration, and interpersonal skills
  • Strong orientation toward urban school systems preferred

CERTIFICATION REQUIREMENTS: Connecticut Intermediate Administrative Certification (092) and Connecticut Certification in Special Education are required.

UNION AFFILIATION: Hartford Principals' Supervisors' Association (HPSA)

SALARY AND TERMS OF EMPLOYMENT: This is a twelve-month position and the salary is in accordance with the Hartford Principals' and Supervisors' Association 2026-2027 Schedule: Group 12: $149,609 - $162,873.

APPLICATION PROCESS:  To be considered, all internal and external applicants must fully complete a Hartford Public Schools’ online application. To apply, please visit https://app.hirenimble.com/jobs/hartford and follow the appropriate link. Internal candidates are advised to use their personal email when applying. Upon submission, candidates’ applications and supporting documents will be reviewed. Successful candidates will be invited to next steps in the selection process.