Phoenix, AZ · On-site
$15 - $19.75/hr
... into customer management system for classes and other offerings. Responsibilities and Duties ... Previous call center experience preferred * Firearms knowledge a plus * Sitting at a desk for long ...
Phoenix, AZ · On-site
$15 - $19.75/hr
... into customer management system for classes and other offerings. Responsibilities and Duties ... Previous call center experience preferred * Firearms knowledge a plus * Sitting at a desk for long ...
Phoenix, AZ · On-site
$98K - $108K/yr
This role is pivotal in ensuring efficient day-to-day management of the call center's reservations/QA teams while driving training initiatives to uphold service excellence and compliance with ADA ...
Quick apply
Phoenix, AZ · On-site
$98K - $108K/yr
This role is pivotal in ensuring efficient day-to-day management of the call center's reservations/QA teams while driving training initiatives to uphold service excellence and compliance with ADA ...
Minimum of two (2) years of Management/Leadership experience in a call center environment; medical call center experience a plus * Proven track record of delivering strong performance results
Minimum of two (2) years of Management/Leadership experience in a call center environment; medical call center experience a plus * Proven track record of delivering strong performance results
$50K - $60K/yr
Call Center Operations Supervisor Bilingual English/Spanish At Fortuity we believe in our people ... Bilingual Supervisors have the additional responsibility of managing a workforce fluent in both ...
$50K - $60K/yr
Call Center Operations Supervisor Bilingual English/Spanish At Fortuity we believe in our people ... Bilingual Supervisors have the additional responsibility of managing a workforce fluent in both ...
$16.15 - $17.65/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
$16.15 - $17.65/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Arizona City, AZ · On-site
$15 - $20/hr
Call Center Agent (CSR) Location: MESA AZ (TRAINING WILL BE ONSITE & ROLE WILL THEN BE REMOTE (4-8 ... • Keep management team informed of client feedback • Make outbound follow-up calls to ...
New
Arizona City, AZ · On-site
$15 - $20/hr
Call Center Agent (CSR) Location: MESA AZ (TRAINING WILL BE ONSITE & ROLE WILL THEN BE REMOTE (4-8 ... • Keep management team informed of client feedback • Make outbound follow-up calls to ...
New
Mesa, AZ · On-site
$16.15 - $17.65/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Mesa, AZ · On-site
$16.15 - $17.65/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Arizona City, AZ · On-site
$16.15 - $17.65/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Arizona City, AZ · On-site
$16.15 - $17.65/hr
MDS Communications is looking to hire Call Center Representatives ! Are you seeking a job with real ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
Arizona City, AZ · On-site
$17/hr
Call Center Agent (CSR) Location: Remote local to Mesa, AZ Job Type: Contract (only W2) Pay Rate ... • Keep management team informed of client feedback • Make outbound follow-up calls to ...
New
Arizona City, AZ · On-site
$17/hr
Call Center Agent (CSR) Location: Remote local to Mesa, AZ Job Type: Contract (only W2) Pay Rate ... • Keep management team informed of client feedback • Make outbound follow-up calls to ...
New
Meet quality, accuracy, and productivity metrics, managing approximately 50-100 calls per day ... Minimum 1 year of recent call center experience within the last 2-3 years. * Strong customer ...
Meet quality, accuracy, and productivity metrics, managing approximately 50-100 calls per day ... Minimum 1 year of recent call center experience within the last 2-3 years. * Strong customer ...
Phoenix, AZ · On-site
$19/hr
All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any ...
Phoenix, AZ · On-site
$19/hr
All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any ...
Meet quality, accuracy, and productivity metrics, managing approximately 50-100 calls per day ... Minimum 1 year of recent call center experience within the last 2-3 years. * Strong customer ...
Quick apply
Meet quality, accuracy, and productivity metrics, managing approximately 50-100 calls per day ... Minimum 1 year of recent call center experience within the last 2-3 years. * Strong customer ...
Phoenix, AZ · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...
Phoenix, AZ · Remote
$19/hr
As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...
$18 - $22/hr
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
$18 - $22/hr
... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
Phoenix, AZ · On-site +1
$15 - $17/hr
... management roles Home Office and Technical Requirements You will log into our system from home ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Phoenix, AZ · On-site +1
$15 - $17/hr
... management roles Home Office and Technical Requirements You will log into our system from home ... Windy City Call Center LLC We are headquartered in the northwest suburbs of Chicago and are ...
Our Manager Sales Bilingual Call Center earns between$ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Our Manager Sales Bilingual Call Center earns between$ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Mesa, AZ · On-site
$23K/yr
Our Manager Sales Bilingual Call Center earns between $ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Mesa, AZ · On-site
$23K/yr
Our Manager Sales Bilingual Call Center earns between $ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Our Manager Sales Bilingual Call Center earns between $ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Our Manager Sales Bilingual Call Center earns between $ 55,000.00 - 82,600.00 USD Annual, in addition to a sales incentive target of $23,000 USD Annual. Not to mention all the other amazing rewards ...
Mesa, AZ · On-site
$15 - $19.50/hr
Call Center Agent Duration: 6-12 months Location: REMOTE Work Type: Rate: Pay range offered to a ... Keep management team informed of client feedback * Make outbound follow-up calls to shareholders in ...
Quick apply
Mesa, AZ · On-site
$15 - $19.50/hr
Call Center Agent Duration: 6-12 months Location: REMOTE Work Type: Rate: Pay range offered to a ... Keep management team informed of client feedback * Make outbound follow-up calls to shareholders in ...
$16.15 - $17.65/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
$16.15 - $17.65/hr
AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...
| Aspect | Executive Call Center Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple call centers, develops strategies, manages budgets, and leads senior staff | Supervises daily call center operations, manages frontline staff, and ensures performance metrics |
| Credentials | Bachelor’s degree, management experience, industry certifications | High school diploma or equivalent, experience in call center operations |
| Work Environment | Office-based, strategic planning, leadership meetings | Frontline supervision, shift management, direct staff interaction |
The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.
The most popular types of Call Center Manager jobs in Arizona are:
For Executive Call Center Manager jobs in Arizona, the most frequently searched job titles are:
The top searched job categories for Executive Call Center Manager jobs in Arizona are:
Cities in Arizona with the most Executive Call Center Manager job openings:
Job Summary
Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer management system for classes and other offerings.
Responsibilities and Duties
Answering Incoming Calls (80%) Answer all incoming calls for multiple business locations and triage customer needs efficiently; answer simple questions and forward calls as needed to sales or management; create bookings in our customer management system and take payments over the phone; provide excellent customer service at all times.
Outgoing Calls for Customer Follow-up (10%) Follow up as needed with customer reservations to verify information or resolve booking issues.
Online Chat and Email Responses (10%) Answer simple questions that come in via chat or email and forward questions as needed to sales or management.
Qualifications and Skills
Sourced by ZipRecruiter
Retail
11 - 50 Employees
Tempe, AZ, US
2012
