ZipRecruiter

Log In

1

Executive Call Center Analyst Jobs (NOW HIRING)

thryvlgbt

Call Center Manager

Atlanta, GA

Monitor and analyze call center performance metrics to identify areas for improvement * Ensure compliance with company policies and procedures * Provide coaching and training to call center ...

Veterinary United

Call Center Manager

New Baltimore, MI · On-site

Analyze and define criteria for expanding call center services, supporting location selection and rollout. * Lay out workflow for new services and monitor, recruit, and hire team members as needed to ...

New

Intangible Assets

Call Center Director

Vernon Hills, IL · On-site

$150K - $170K/yr

Responsibilities include analyzing call center metrics, implementing operational strategies, and improving service quality. The director will also be tasked with developing and executing policies ...

MTM LLC

Call Center Manager

Miami, FL

Regularly analyze and report on call center performance, lead quality, and revenue generation ... Budget Management: Oversee the call center budget, ensuring that resources are allocated ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Analyze performance data to identify trends and drive continuous improvement * Ensure compliance ...

MED-EL Corporation

Contact Center Analyst

Durham, NC · On-site

Analyze call/email volume trends, handle times, service levels, occupancy, adherence, and other ... Partner with contact center leaders, operations, training teams, and other stakeholders to support ...

MED-EL Corporation

Contact Center Analyst

Durham, NC

Analyze call/email volume trends, handle times, service levels, occupancy, adherence, and other ... Partner with contact center leaders, operations, training teams, and other stakeholders to support ...

The LaSalle Group

Call Center Representative

Salisbury, NC · On-site

$17 - $20/hr

With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers ...

next page

Showing results 1-20

All JobsExecutive Call Center Analyst Jobs

Executive Call Center Analyst information

See salary details

$30K

$64.6K

$99K

How much do executive call center analyst jobs pay per year?

As of Jun 10, 2026, the average yearly pay for executive call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Executive Call Center Analyst jobs? Cities with the most Executive Call Center Analyst job openings:
What are the most commonly searched types of Call Center Analyst jobs? The most popular types of Call Center Analyst jobs are:
What states have the most Executive Call Center Analyst jobs? States with the most job openings for Executive Call Center Analyst jobs include:
Executive Call Center Analyst jobs near you
IT Analyst 1 - Call Center Assistant Manager

IT Analyst 1 - Call Center Assistant Manager

LSU AgCenter

Johnston, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 hours ago

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job Posting Title:IT Analyst 1 - Call Center Assistant ManagerPosition Type:Professional / UnclassifiedDepartment:LSUAM ORED - SSPI - NISC - NCDF - Ops - Call Center (Natasha Marie Gaines (00051994), Clarissa Herrera (00017984))Work Location:0355 William P. Johnston Hall - OfficePay Grade:ProfessionalJob Description:

This is a professional / unclassified position at the National Center for Disaster Fraud (NCDF), a program within the Stephenson National Center for Security Research and Training (SNCSRT) at LSU. The Call Center Assistant Manager helps to oversee the daily operations and personnel assigned to the call center, under the direction of the Call Center Managers and the Program Director.

Job Responsibilities:

Administers and approves fraud complaints in respective agency databases. Return complaints entered incorrectly to student workers for correction / training. Document common complaint processing errors for future training opportunities. Develop and maintain electronic error tracking system. Test, document, and implement new processes and technologies to be used in the call center. (40%)

Oversees the daily operations and personnel assigned to the call center while collaborating with other Call Center Assistant Managers, including but not limited to: coaching and developing Call Center Operators, preparing and implementing staffing schedules, performing call audits, handling call escalations and taking calls as needed, processing administrative paperwork, document editing and reporting. Oversees and handles bilingual hotline calls (if applicable). (30%)

Serves as a liaison and first line manager assigned Hotline, primary resource for agency questions/concerns, and provides timely feedback. As well as additional support for all other NCDF hotlines. (15%)

Develop and implement new and ongoing hotline training for Call Center Operators. (5%)

Test, document, and implement new processes and technologies to be used in the call center. (5%)

Other duties as assigned. (5%)

Minimum Qualifications:

Bachelor's Degree and one (1) year of experience. Supervisory experience; experience with customer service in a hotline call center.

Proficient in Microsoft Office. Excellent analytical and verbal/written skills, as well as attention to detail and follow-up. Flexible and adaptable to changing environment and new types of work.

Additional Information:

Availability to work full-time in either a day or afternoon/evening shift as per call center need. Must pass a federal background check. May be required to be on-call or work holiday and/or weekends, or during emergency situations such as hurricanes or other natural disasters per University Policy Statement 18.

Additional Job Description:Special Instructions:Please provide a cover letter, resume, and three (3) professional references including name, title, phone number, and e-mail address.
Please attach ALL required documents under the "Resume/CV" section of your application.
A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required before hiring.
Due to the nature of the position and/or position responsibilities, this position shall be subject to Federal pre-employment screenings.
For questions or concerns about updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
For questions or concerns regarding the status of your application or salary ranges, please contact Heather Acord at hchapm1@lsu.edu.Posting Date:March 20, 2026Closing Date (Open Until Filled if No Date Specified):July 18, 2026Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):YLSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

Apply