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Sales Executive - Managed IT Services

Grid4 Communications
Location: Troy, MI
Job Type: Full-Time
Compensation: Base salary + uncapped commission/bonus
Current published range: $62,768-$95,716 base, depending on experience

Build trusted client relationships. Sell outcomes, not gadgets.

Grid4 Communications is hiring a Sales Executive - Managed IT Services to help grow our MSP business across Southeast Michigan. This role is for a consultative seller who knows how to open doors, build trust, uncover business pain, and guide prospects through a longer, relationship-driven sales process.

You will be responsible for developing new business, leading discovery conversations with decision-makers, and positioning Grid4 as a strategic technology partner. Our technical team and sales engineers will support deeper assessments, audits, and solution design - but you are the person who creates momentum, earns credibility, and moves opportunities forward.

This is not a smile-and-brochure sales role. It is a business development role for someone who can ask sharp questions, connect technology to business outcomes, and build a healthy pipeline of qualified opportunities.

What you'll do

• Prospect and develop new business opportunities for Managed IT Services, cybersecurity, cloud, Microsoft 365, backup/disaster recovery, and related IT solutions
• Build and maintain a pipeline through outbound outreach, networking, referrals, partner relationships, and local market activity
• Lead discovery conversations with business owners, executives, and operational leaders to understand pain points, priorities, risk, and growth goals
• Identify opportunities where Grid4 can improve reliability, security, scalability, support experience, and overall IT maturity
• Coordinate internal resources including sales engineering, service leadership, and technical specialists during assessments, scoping, and proposal development
• Manage the full sales process from prospecting to close, including follow-up, objection handling, proposal review, and transition to onboarding
• Maintain accurate pipeline, forecasts, activities, and notes in CRM
• Collaborate with internal teams to ensure a strong client handoff and a high-quality customer experience
• Represent Grid4 professionally in meetings, networking events, and community/business organizations
• Consistently work toward monthly, quarterly, and annual sales goals
  

What success looks like

• You create qualified meetings with companies that fit Grid4's ideal client profile
• You run discovery well enough to uncover business pain, urgency, and buying process
• You bring the right internal people into the deal at the right time
• You build trust with prospects and avoid turning discovery into a technical circus
• You close profitable new logo business and help grow recurring revenue
  

What you bring

• 3+ years of B2B sales experience in one or more of the following:
  • Managed IT / MSP
  • Technology solutions
  • Cybersecurity
  • Cloud or SaaS
  • Telecommunications with consultative solution selling experience
• Proven track record of generating new business and meeting or exceeding quota
• Experience managing a full sales cycle with multiple stakeholders
• Strong consultative selling, discovery, presentation, and follow-up skills
• Ability to speak confidently with owners, executives, and operational leaders
• Comfortable collaborating with technical teams without needing to be the deepest technical person in the room
• Strong CRM discipline, organization, and pipeline management habits
• A professional, self-directed, resilient approach to prospecting and relationship building
  

Preferred

• Experience selling recurring revenue services
• Experience selling to small and mid-sized businesses
• Familiarity with Microsoft 365, cybersecurity conversations, backup/disaster recovery, cloud infrastructure, and managed support models
• Existing business network in Southeast Michigan
  

Why Grid4

• Strong team environment with technical depth behind the sales process
• Opportunity to sell business-critical services that create real client value
• Competitive base salary plus uncapped commission/bonus
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and paid holidays
• Business casual environment
• A growing company where your effort and ideas actually matter
  

Apply if this sounds like you

You know how to build trust, not just buzz. You ask good questions, stay organized, and like winning business the right way. If that sounds like your kind of role, we'd like to meet you.