Executive Assistant Operations Manager Jobs in Seattle, WA

Applicants must reside and be able to work from the following state: WA. Must reside within commuting distance of our office headquarters in Seattle. 

Who We Are:

At PEMCO, we're all about people - our customers, our employees, and the community.  We're a mutual insurance company owned by our Northwest policyholders.  We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America's Best Insurance Companies in both Auto and Home for 2026, based on customer survey feedback, and by Newsweek as one of America's Greatest Midsize Workplaces 2026. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!
Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we're different and the same - enabling all individuals to achieve their full potential.

Why We Need You:

 PEMCO is seeking an Executive Assistant to provide high-level administrative, operational, and strategic support to assigned executives, directors, and senior leaders. This role helps leaders stay focused on organizational priorities and effective decision-making by managing complex calendars, coordinating cross-functional communications, preparing executive-level materials, and overseeing logistics for meetings, projects, and initiatives.

The Executive Assistant anticipates needs, solves problems proactively, and ensures leaders' time, attention, and resources are aligned to the highest-value activities.

What You'll Be Doing

• Provide comprehensive administrative support for assigned executives, directors and senior leaders.

• Handle high-volume of competing requests from 7 executives and ad hoc support to 20 senior leaders

• Proactively coordinate executive dynamic and complex calendars scheduling appointments, balancing priorities, internal meetings and external engagements

• Exercise considerable organizational judgment and discretion in handling requests for time with executives and directors

• Coordinate and provide logistical onsite support for pre-planned events (Monthly Executive Business Reviews, Quarterly Performance Reviews, Quarterly Executive Advances and Annual Insurance Industry Day), as well as for approximately 10 ad hoc requests per month

• Prepare and manage travel, including detailed itineraries, accommodations, venues, and contingency planning, ensuring all parties are informed and kept abreast of changes

• Negotiate corporate travel and venue rates and order support materials for corporate events

• Proactively establish and maintain a highly organized information system for correspondence and other records

• Independently conduct research, collect background material and compile data for reports, plans, and correspondence as needed in support of executive and director work

• Anticipate needs and ensure the executive team has background information and resources needed to handle issues and to be prepared for internal/external meetings; manage agendas, timelines, and workflow as requested.

• Support and coordinate special projects related to department and company goals, civic organizations, committees, fund raising, and/or social functions.

• Represent executive(s) in interactions both internally and externally; liaise between executives, department leadership, employees, and the community at large.

• Understand business priorities and proactively look for ways to improve processes to create efficiency and scale for the company leadership team.

• Maintain understanding of the bigger picture while ensuring seamless delivery of detailed and complex administrative support. 

• Handle confidential information with critical thinking, sound judgment, discretion, and diplomacy. 

• May supervise a support assistant

• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.

• Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.

• Other duties as assigned.

What You'll Bring

• 10+ years of experience in an administrative assistant or executive assistant role, with increasing levels of responsibility and/or span of support required 

• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required

• Job specific: Experience using Smartsheet is preferred

• Job Specific: Ability to create, edit and communicate professionally is required.

• Confidentiality: demonstrated high degree of integrity and the ability to exercise discretion in confidential situations is required.

• Communicator: ability to communicate clearly and informatively, verbally and in writing, with colleagues, customers, and the community in both technical and non-technical professional language is required.

• Composure: maintains perspective and responds in a professional, timely manner, when faced with tough situations. Demonstrated patience and resilience and ability to lead through ambiguity with compassion during difficult times are required.

• Organized: excellent time management skills and ability to easily manage multiple tasks, activities, and projects are required.

• Organizational Savvy: able to interface cross-functionally with both technical depth and business savvy. Understands company goals and objectives; thinks critically about business challenges and resolutions. Demonstrates keen listening and observation skills is required.

• Team Player: responsive, flexible, and able to succeed in a team-oriented, collaborative environment, building effective working relationships and partnerships with internal partners, customers, and vendors are required.

Compensation:

The pay range for this role is shown below. Compensation decisions are determined based on an individual's qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $87,406-$106,830. The full pay range is $72,839-$121,398.
• Outside Greater Seattle area target pay range: $77,138-$94,280. The full pay range is $64,282-$107,136

Greater Seattle Area is defined as working within approximately 100 miles of Seattle
Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.
 

Benefits:

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are:

• Covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
• Eligible to participate in PEMCO's 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums). 

PEMCO provides a variety of time off programs including:

• Vacation and eight (8) paid holidays. 
• Granted four (4) floating holidays and up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status).
• In addition, PEMCO provides paid time off for bereavement, jury duty, and employee volunteering in the community.

Other miscellaneous benefit programs offered by PEMCO include:

• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service; children's birthday gift program
• Flexible Spending Accounts, Employee Assistance Program, and charitable gift matching
• Other compensation, depending on role, contributions, and performance, may include:
• Discretionary bonuses.
• Tiered sales commissions and/or incentives

Equal Employment Opportunity:
At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Accommodations
At PEMCO, people are at the heart of our business. We're committed to providing an inclusive hiring experience for all candidates. If you need reasonable accommodations to apply for a role or participate in an interview, please contact us by email with your name, the job reference number(s), your preferred contact method, and a brief description of the accommodation needed. Requests are considered on a case-by-case basis in accordance with applicable disability laws, including the ADAAA

Applicants have rights under Federal Employment Laws:
Family and Medical Leave Act (FMLA) 
Equal Employment Opportunity (EEO) 
Employee Polygraph Protection Act (EPPA)