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Exception Specialist Jobs (NOW HIRING)

Phenom People

Asset Protection Specialist

Bemidji, MN · On-site

$19.50 - $21/hr

Asset Protection Specialist Position Purpose: The Asset Protection Specialist is primarily ... exception reports, monitoring the store's physical security, auditing the Electronic Article ...

Phenom People

Asset Protection Specialist

Santa Clara, CA · On-site

$23.25 - $25/hr

Asset Protection Specialist Position Purpose: The Asset Protection Specialist is primarily ... exception reports, monitoring the store's physical security, auditing the Electronic Article ...

Phenom People

Asset Protection Specialist

Hagerstown, MD · On-site

$19.75 - $21.25/hr

Asset Protection Specialist Position Purpose: The Asset Protection Specialist is primarily ... exception reports, monitoring the store's physical security, auditing the Electronic Article ...

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Exception Specialist information

What is an exception specialist?

Exception Specialists are professionals who handle and resolve discrepancies, errors, or 'exceptions' that occur during business processes, such as financial transactions, order fulfillment, or data entry. Their main role is to investigate the root cause of these exceptions, communicate with relevant departments, and ensure that issues are corrected promptly to maintain workflow efficiency. Exception Specialists often work in banking, finance, logistics, or customer service environments, and they utilize analytical and problem-solving skills to prevent recurring issues. This position is essential for minimizing operational disruptions and maintaining high standards of accuracy and compliance.

What are the key skills and qualifications needed to thrive as an exception specialist?

To thrive as an Exception Specialist, strong analytical skills, attention to detail, and a background in finance, business, or a related field are essential. Familiarity with exception management software, case management systems, and proficiency in Excel or other data analysis tools are typically required. Excellent problem-solving abilities, effective communication, and adaptability help individuals excel in resolving discrepancies and collaborating across departments. These skills are crucial for minimizing errors, improving operational efficiency, and ensuring compliance with organizational standards.

What are some common challenges exception specialists face when resolving discrepancies, and how can these be effectively managed?

Exception Specialists frequently encounter complex discrepancies that require careful investigation and coordination with multiple departments, such as finance, operations, or customer service. One common challenge is identifying the root cause of exceptions within tight deadlines, especially when documentation is incomplete or conflicting. Effective management involves strong attention to detail, proactive communication with stakeholders, and leveraging specialized exception management software to track and resolve issues efficiently. Building solid relationships with team members across departments also helps streamline the resolution process.

What is the difference between Exception Specialist vs Claims Processor?

AspectException SpecialistClaims Processor
Required CredentialsTypically requires insurance or healthcare certifications, such as CPC or CHCOften requires basic insurance or healthcare knowledge, sometimes with certifications
Work EnvironmentOffice-based, handling complex claim issues and exception casesOffice or call center, processing standard claims and data entry
Employer & Industry UsageInsurance companies, healthcare providers, third-party administratorsInsurance companies, healthcare organizations, claims departments

The Exception Specialist focuses on resolving complex or unusual claim issues, requiring specialized knowledge and certifications. In contrast, Claims Processors handle routine claim entry and processing tasks. Both roles are vital in the insurance and healthcare industries but differ in complexity and scope.

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Exception Specialist jobs near you
Infographic showing various Exception Specialist job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Contract, and 3% Nights. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution.

Accounting Support Specialist (Remote)

California FAIR Plan Association

Los Angeles, CA • On-site, Remote

$28.72 - $29.75/hr

Full-time

Posted 8 days ago

Job description

POSITION SUMMARY
The Accounting Support Specialist I investigates and provides answers on inquiries received related to billing, premium payments application or other related billing matters for internal and external customers. This person is responsible for timely and accurate premiums receipts processing.
PRINCIPAL DUTIES & RESPONSIBILITIES
• Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc.
• Research, review and process unidentified/suspense/exception premium receipts.
• Review, analyze and authorize premium disbursements timely.
• Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts.
• Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system.
• Prepare correction entries for keying errors due to payment misapplication and bank errors.
• Assists in completing moderately complex calculations and billing account analysis.
• Create and track pending items (i.e. unidentified, suspense, exception items).
• Maintaining proper documentation and filing of supporting documents.
• Perform OFAC clearance and Premium Collections follow-up and resolution.
• Perform back up duties as required.
EDUCATION & EXPERIENCE
• High School Diploma required.
• Accounting course preferred.
• 0 to 1 year's accounting work experience required (Accounting Support Specialist I).
• Duck Creek experience preferred.
• Exceptional typing and 10key by touch skills required.
• Excellent oral and written communication.
• Intermediate Excel and Word skills.

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