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Event Ticketing Remote Jobs in Colorado (NOW HIRING)

From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...

... Company at events in your territory and beyond. * Collaborate with Marketing to drive lead ... Proficiency with ticketing and CRM systems such as Zendesk and Salesforce Additional Information

Event Ticketing Remote information

What is an event ticketing remote job?

Event ticketing remote jobs involve managing the sales, distribution, and customer service related to tickets for various events, all while working from a remote location. These roles may include tasks such as processing ticket orders, handling attendee inquiries, troubleshooting technical issues, and coordinating with event organizers. Remote ticketing professionals often use specialized software to manage bookings and ensure a smooth experience for event attendees. This type of job is ideal for those with strong communication skills and a good understanding of online platforms.

What are the key skills and qualifications needed to thrive as an event ticketing remote specialist?

To thrive as an Event Ticketing Remote Specialist, you need strong customer service skills, attention to detail, and familiarity with ticketing platforms, often supported by a high school diploma or equivalent. Experience with ticketing systems like Eventbrite, Ticketmaster, or Tessitura, and proficiency in CRM software are typically required. Excellent communication, problem-solving abilities, and the ability to work independently help you stand out in this remote role. These skills ensure accurate ticket processing, efficient customer support, and a smooth experience for event attendees.

What are some common challenges faced in a remote event ticketing role, and how can I prepare for them?

In a remote event ticketing role, one of the main challenges is managing high volumes of customer inquiries, especially during peak sales or event dates. It’s important to be comfortable with multiple communication channels, such as email, live chat, and phone support, while maintaining accuracy and efficiency. Additionally, you'll need to quickly adapt to ticketing software and resolve issues like payment problems or ticket delivery concerns. Building strong organizational skills and staying up-to-date on event details will help you succeed in this fast-paced, customer-focused environment.

What are popular job titles related to Event Ticketing Remote jobs in Colorado?

For Event Ticketing Remote jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Event Ticketing Remote jobs?

Cities in Colorado with the most Event Ticketing Remote job openings:

Sales Manager US - Resorts

Denver, CO • On-site, Remote

Full-time

Re-posted yesterday


Job description

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, sightseeing activities and now resorts to create memorable experiences.

Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we're expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.

Be a part of something extraordinary, where your ideas and contributions truly matter. Let's shape the future of travel together.

About the role

Ventrata is excited to announce that we are searching for a Sales Manager to spearhead our expansion into the Resort & Integrated Property vertical. You aren't just selling software; you are architecting the future of how resorts package, sell, and manage the entire guest stay-connecting the "fun" to the "folio." Our product is changing the way tours and tickets are sold across the planet.

This rewarding new role will be integral to our growth trajectory. If you're excited about working in a fast-growth, scale-up environment with cutting-edge products that remove operational friction and maximize revenue opportunities in the leisure and tourism industries, then this is the role for you.

The role is remote and will be based in North America. For consideration, it's expected that you are based in and able to work during the office hours of the target region. Additionally, you will be traveling for prospective customer visits or to conferences and events.

Key Information

Location: US

Duration: Full-time

Must have: A proven track record in a related revenue-generating role within the ticketing or travel-tech industry. Preferably within the Resort and Leisure segment./Firsthand experience solving the pain points unique to large-scale resort properties.

Key Responsibilities:
  • Sales Targets and Growth: Responsible for the delivery of net new business and client wins.
  • Deliver against business targets and objectives
  • Management of the sales process end-to-end in your assigned territory. Identifying opportunities in the market to position the product effectively and enhance the value proposition to your target market
  • Client Success and Relationship Management: Building and maintaining strong, long-lasting customer relationships. Ensuring that client success is integrated into the sales process from the first point of contact.
  • Collaboration with Sales Support Functions: Liaise with marketing, technical resources, and sales operations to ensure a unified and strategic sales approach.
  • Market Analysis and Strategy: Analyse regional market trends and discover new growth opportunities. Communicate closely with marketing and product management to create strategies to drive sales.
  • Reporting and Forecasting: Provide timely revenue projections to management and deliver a predictable pipeline to drive forecast accuracy.

Requirements

  • A strong awareness of hotel and resort operations, as well as Property Management and Connectivity applications.
  • Can demonstrate a history of achieving quotas of $600k+ selling into enterprise markets within the travel/ticketing industry, with a focus on the enterprise resort and leisure segment.
  • Native English speaker or at least 5 years selling in native English-speaking markets (C1 as a minimum).
  • Fluency in Spanish a plus, not a requirement.
  • Must reside within the continental US or Canada.
  • Willing and able to travel regularly to potential client sites and trade shows.
  • Current passport and able to travel internationally infrequently.
  • SaaS-related and industry sales experience preferred.
  • Direct experience working within attractions in a sales role.
  • Sales account planning skills and the patience to deliver against the plan.
  • Display creative and analytical problem-solving skills with an unrelenting passion for achieving revenue targets.
  • Strong interpersonal skills.
  • Be a self-starter who is comfortable working remotely and can manage their time and pipeline.

Benefits

  • We are fairly informal about working hours. We want to make sure you like your job and want to go an extra mile for us.
  • Unlimited paid holiday days.
  • WFH or work remotely.
  • Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France.
  • Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
  • Young and passionate team.
  • Hardware/ remote setup package.
  • Fixed salary + OTE earnings.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!

More About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.

Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 - a 60% increase from the previous year.

What truly sets us apart is our independence - we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.

We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.