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Event Operations Manager Jobs in Chicopee, MA (NOW HIRING)

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Event Operations Manager information

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How much do event operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for event operations manager in Chicopee, MA is $60,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $70,900.00 per year, depending on experience, location, and employer.

What are some common challenges event operations managers face during large-scale events, and how can they effectively address them?

Event Operations Managers often encounter challenges such as last-minute changes, vendor delays, and coordination of large teams during high-profile events. To address these, it's essential to maintain detailed contingency plans, foster clear communication with all stakeholders, and stay adaptable under pressure. Building strong relationships with vendors and ensuring regular briefings with the event team can help mitigate disruptions and keep the event running smoothly.

What is the difference between Event Operations Manager vs Event Coordinator?

AspectEvent Operations ManagerEvent Coordinator
ResponsibilitiesOversees overall event logistics, manages teams, and ensures smooth executionAssists with planning, coordinates vendors, and manages event setup
Required SkillsLeadership, project management, problem-solvingCommunication, organization, multitasking
Work EnvironmentManagement level, often in office and on-sitePrimarily on-site during events
CertificationsEvent planning or management certifications preferredEntry-level certifications or experience often sufficient

The Event Operations Manager typically holds a higher-level role with responsibilities for overseeing entire events and managing teams, while the Event Coordinator focuses on assisting with planning and executing specific event tasks. Both roles require strong organizational skills, but the manager position involves more leadership and strategic oversight.

What are the key skills and qualifications needed to thrive as an event operations manager?

To thrive as an Event Operations Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality, event management, or a related field. Familiarity with event management software, budgeting tools, and logistics platforms is typically required. Outstanding communication, problem-solving abilities, and leadership are essential soft skills for managing teams and client relationships. These skills ensure smooth event execution, client satisfaction, and the ability to handle unexpected challenges effectively.

What does an event operations manager do?

An Event Operations Manager is responsible for overseeing the planning, coordination, and execution of events to ensure everything runs smoothly. Their duties include managing logistics, supervising staff, coordinating with vendors, and addressing any issues that arise during the event. They work closely with clients to understand their needs and ensure that each event meets expectations and stays within budget. Strong organizational and communication skills are essential for this role.
What job categories do people searching Event Operations Manager jobs in Chicopee, MA look for? The top searched job categories for Event Operations Manager jobs in Chicopee, MA are:
What cities near Chicopee, MA are hiring for Event Operations Manager jobs? Cities near Chicopee, MA with the most Event Operations Manager job openings:

Communications Senior Advisor - Executive Leadership Engagement, Communications & Event Planning

Cigna

Bloomfield, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers


Job description

Business Communications Senior Advisor - Executive Leadership Engagement, Communications & Event Planning

Location: Preferred location is Bloomfield, CT. Candidates in either location should be comfortable building relationships across a geographically dispersed organization and supporting leadership engagement activities that may require travel.

Position Summary

The Senior Advisor, Enterprise Leadership Team Communications & Engagement is responsible for designing and executing strategic employee engagement initiatives that strengthen connections between the Enterprise Leadership Team (ELT) and employees across the enterprise. This role serves as the lead architect and project manager for ELT site visits to employee offices in the U.S. and globally.

Working in close partnership with Communications, Chiefs of Staff, Human Resources, market leaders, and ELT members, this individual develops end-to-end engagement strategies, creates compelling leadership messaging, and ensures flawless execution of events and communications that drive meaningful dialogue between leaders and employees throughout the year.

Key Responsibilities

Enterprise Leadership Team Engagement Strategy

  • Develop and execute a comprehensive strategy for ELT engagement with employees across markets and business units.
  • Design communication and engagement approaches that strengthen leadership visibility, accessibility, and connection with employees.
  • Identify opportunities to enhance leadership team effectiveness, cohesion, and overall team health through thoughtfully designed site visit experiences.
  • Partner with HR and Communications leaders to ensure engagement initiatives align with organizational priorities, culture, and business objectives.

ELT Site Visit Planning & Execution

  • Own the planning, coordination, logistics, and execution of ELT site visits and employee engagement events.
  • Lead cross-functional planning efforts with executive administrators, Chiefs of Staff, Communications partners, HR, and local market stakeholders.
  • Develop event agendas and engagement frameworks that maximize meaningful interaction between leaders and employees.
  • Manage end-to-end event operations, including timelines, invitations, materials, executive briefings, stakeholder coordination, and post-event follow-up.

Communications & Messaging

  • Develop strategic communication plans that support ELT site visits.
  • Create messaging, key talking points, speeches, scripts, FAQs, and briefing materials for ELT to use at site visits.
  • Translate enterprise priorities and corporate messaging into relevant, engaging communications for employees.
  • Ensure consistency and alignment of messages across leadership communications and engagement channels.

Ideal candidates will offer

  • Bachelor's degree in Communications, Business, or a related field.
  • 10+ years in Communications, preferably in a large matrixed organization.
  • Significant experience in employee engagement, communications, project management and operations.
  • Demonstrated experience supporting senior executives (C-suite level) and developing communications for leadership audiences.
  • Proven ability to manage complex, cross-functional programs and events with multiple stakeholders.
  • Exceptional written and verbal communication skills, including executive-level messaging and presentation development.
  • Strong strategic thinking, project management, and organizational skills.
  • Ability to navigate ambiguity, influence stakeholders, and operate effectively in a fast-paced environment.
  • Ability to work from The Cigna Group office at least 3 days a week, as directed by the business, and travel as needed to ELT events.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 113,600 - 189,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.


At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.


About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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