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Event Operations Coordinator Jobs in Fredonia, NY

DYNAMIC EDUCATIONAL SYSTEMS INC

Center Director

Cassadaga, NY · On-site

$110.47K - $115K/yr

Provides overall planning, staffing organization, and direction of center operations. * Coordinates ... In the event of change of duties, the employee will be notified. Living Dynamic We believe that ...

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How much do event operations coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for event operations coordinator in Fredonia, NY is $21.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Event Operations Coordinator, and why are they important?

To thrive as an Event Operations Coordinator, you need strong organizational skills, attention to detail, and experience in event planning or hospitality, often supported by a relevant degree or certification. Familiarity with event management software, budgeting tools, and scheduling systems is typically required. Exceptional communication, adaptability, and problem-solving abilities help you navigate last-minute changes and coordinate with diverse teams. These competencies ensure seamless event execution, client satisfaction, and the ability to handle fast-paced environments.

What are some common challenges faced by Event Operations Coordinators, and how can they be managed effectively?

Event Operations Coordinators frequently encounter challenges such as last-minute changes, tight deadlines, and coordinating with multiple vendors and stakeholders. Managing these effectively requires strong organizational skills, adaptability, and clear communication. Building contingency plans, maintaining detailed checklists, and fostering good relationships with team members and partners can help minimize disruptions and ensure events run smoothly. Regular debriefs after events also provide valuable insights for continuous improvement.

What does an Event Operations Coordinator do?

An Event Operations Coordinator is responsible for overseeing the planning, setup, execution, and breakdown of events. They coordinate logistics such as venue arrangements, vendor management, staffing, and equipment needs to ensure events run smoothly. Their duties often include communicating with clients, managing timelines, handling unforeseen issues during events, and ensuring all event requirements are met. This role requires strong organizational, communication, and problem-solving skills.

What is the difference between Event Operations Coordinator vs Event Planner?

AspectEvent Operations CoordinatorEvent Planner
Primary FocusManaging logistics, coordinating vendors, and ensuring smooth event executionConceptualizing themes, designing event details, and overseeing overall event vision
Required SkillsOrganizational skills, vendor management, problem-solvingCreativity, client communication, design skills
Work EnvironmentOn-site during events, collaborating with vendors and staffPlanning sessions, client meetings, and event site visits
Common EmployersEvent management companies, corporate event departments, venuesEvent planning firms, corporate clients, wedding companies

While both roles are essential in event management, the Event Operations Coordinator focuses on executing logistics and ensuring the event runs smoothly, whereas the Event Planner is more involved in designing and conceptualizing the event. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Event Operations Coordinator jobs in Fredonia, NY look for? The top searched job categories for Event Operations Coordinator jobs in Fredonia, NY are:
What cities near Fredonia, NY are hiring for Event Operations Coordinator jobs? Cities near Fredonia, NY with the most Event Operations Coordinator job openings:
Event Operations Coordinator jobs near you
Ticketing Systems Specialist (Patron Services & Ticketing)/Career Opportunity

Ticketing Systems Specialist (Patron Services & Ticketing)/Career Opportunity

Chautauqua Institution

Chautauqua, NY • On-site

$65K/yr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

The Ticketing Systems Specialist supports the operational administration and configuration of the systems used to deliver patron services across Chautauqua Institution. This role focuses on the hands-on management of the organization's ticketing platform (Vivaticket BOS) and related patron services technologies, including event configuration, system testing, hardware administration, and operational troubleshooting.
Working closely with the Manager of Patron Systems & Lifecycle Insights, the Specialist executes ticketing builds, maintains system configurations, and helps ensure that patron-facing systems function reliably across venues, ticket offices, gates, and digital sales channels. The role also assists with system testing, documentation, and coordination with internal teams to support the successful delivery of events and patron services operations.
About the Opportunity
Ticketing Systems Administration & Configuration

  • Support the administration and operational management of Chautauqua's ticketing platform (Vivaticket BOS) and related patron services technology.
  • Execute event, product, inventory, and pricing configurations for organizational event operations.
  • Implement and maintain discounts, offers, and dynamic pricing matrices in accordance with established pricing policies.
  • Configure seat map, ticket templates, and device settings.
  • Administer and maintain hardware and software across ticketing locations (ticket offices, gates, and kiosks), including BOCA printers, access control systems, and sales terminals.
  • Investigate and resolve operational system issues, escalating structural or platform-level concerns to the Manager of Patron Systems & Lifecycle Insights.
  • Conduct configuration testing and validation prior to event launches and sales releases.
  • Administer and maintain SKIDATA systems for parking access integration and ongoing system maintenance.
  • Coordinate operational testing and readiness for patron services, technology updates, and version rollouts.
Cross-Functional Coordination
  • Coordinate with internal departments, artist management, and third-party vendors to support ticketing configuration and execution for performances, VIP experiences, and special studies.
  • Partner with front-of-house and gate staff teams on seat maps, emergency protocols, and scanning workflows.
  • Assist with RingCentral operations, including contact center queue management, IVR scripting, and hardware provisioning.
Training & Documentation
  • Support the training of seasonal and full-time staff on ticketing tools, scanning devices, and system updates.
  • Support documentation updates and maintenance to provide organizational information on patron services, technology, and systems
About You
Education and Experience
  • 2+ years in ticketing operations, system administration, or venue management
  • Experience with hardware configuration, networking basics, and system troubleshooting
  • Excellent interpersonal and communication skills with cross-functional teams
  • Strong acumen for learning system architecture and event ticketing configuration
Knowledge, Skills, and Abilities
  • Demonstrated expertise in Vivaticket BOS or a comparable ticketing system or CRM (e.g., Tessitura, AudienceView, or similar)
  • Strong understanding of web-based sales environments and digital ticket delivery systems
  • Proven project management and documentation abilities
  • Experience with SKIDATA, RingCentral, or other access and call center systems
  • Familiarity with SQL, APIs, or system integrations
  • Background in performing arts, higher education, or large seasonal organizations
  • Periodic evening and weekend work during performance season
  • Ability to occasionally lift up to 25 lbs (ticketing hardware, printers, etc.)
  • On-site presence required during major events and system rollouts

Total Rewards for Our Talent
The compensation range for this opportunity starts at $62,300/annual and, with demonstrated experience and qualifications, candidates may earn up to $65,000/annual. Chautauqua Institution's competitive compensation and benefits suite includes a national health insurance network with Highmark, flexible spending (or health savings) account options, dental and vision insurance, complimentary life insurance, wellness incentives, an employee assistance program, supplemental life insurance, and long-term disability options. The Institution supports planning for retirement through a discretionary employer retirement plan contribution, which has recently been 6% of gross compensation following the designated service period.
About Your Work Schedule & Location
This position is at Chautauqua Institution's main campus in Southwestern New York (Chautauqua County). The schedule is full-time and may include daytime and evening hours, weekdays, and weekends, especially in the busy summer operating season and during project go-live periods. The position will be based on the main campus in Chautauqua, New York.
About Your Department
The Marketing, Communications, and Enterprise department at Chautauqua Institution serves as a vital hub for strategic communication, brand management, and revenue generation. This department is responsible for promoting the Institution's diverse cultural, educational, religious, and recreational offerings to a wide audience. Through thoughtful planning and targeted messaging, the team engages stakeholders and new audiences, enhancing the Institution's visibility and impact. By leveraging both traditional and digital channels, they strive to foster meaningful connections and uphold the Institution's reputation as a center for intellectual exploration and cultural enrichment.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conference, and events organization.
About the Referral Program
Chautauqua Institution's Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is "The dignity and contributions of all people." We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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