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Evening Technical Support Jobs in Michigan (NOW HIRING)

Spicer Group

Landscape Architect III

East Lansing, MI · On-site

$65K - $90K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Vassar Public Schools

Technology Technician

Vassar, MI · On-site

$36K/yr

... the evening or outside of normal scheduled hours. Qualifications: * An associate's degree in ... Experience providing technical support related to general or special education, customer service ...

Spicer Group

Landscape Architect III

Bingham Farms, MI · On-site

$63K - $87K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Landscape Architect III

East Lansing, MI · On-site

$65K - $90K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Landscape Architect III

Byron Center, MI · On-site

$62K - $86K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Landscape Architect III

Saint Johns, MI · On-site

$64K - $88K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Landscape Architect III

Traverse City, MI · On-site

$69K - $95K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Judson Center

Network Administrator

Farmington Hills, MI · On-site

$70 - $90/hr

Document network configurations and updates * Assist with training and mentoring technical support ... Evening and weekend hours as needed This description is intended to describe the type and level of ...

Spicer Group

Landscape Architect III

Saginaw, MI · On-site

$64K - $88K/yr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Landscape Architect III

Bingham Farms, MI · On-site

$85 - $120/hr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Spicer Group

Planner

Bingham Farms, MI · On-site

$65 - $85/hr

We are committed to providing our teams with technical support throughout these offices to ... Occasional travel and attendance at evening meetings may be required. The omission of a specific ...

Edward Rose & Sons

Help Desk Technician

Bloomfield, MI · On-site

$19 - $25.75/hr

The Help Desk Technician provides first-level troubleshooting and technical support on Edward Rose ... may include on-call, evening and/or weekend hours. * Attendance, work ethic and strong ...

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Showing results 21-40

All JobsEvening Technical Support JobsEvening Technical Support Jobs in Michigan

Evening Technical Support information

What is evening technical support?

Evening technical support jobs involve assisting customers or clients with technical issues during the evening hours, typically outside standard business times. These roles are crucial for companies that offer 24/7 support or cater to customers in different time zones. Duties often include troubleshooting software or hardware problems, answering technical inquiries, and ensuring users can resolve their issues efficiently. Evening technical support professionals may work remotely or onsite, and strong communication and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as an evening technical support specialist?

To thrive as an Evening Technical Support Specialist, strong troubleshooting abilities, technical knowledge of hardware and software, and typically at least a high school diploma or relevant IT certification are required. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build rapport and address user concerns effectively, especially during non-standard hours. These skills ensure timely and accurate support, maintain service quality, and contribute to customer satisfaction during critical evening shifts.

What are the typical challenges faced by evening technical support specialists, and how can they effectively address them?

Evening Technical Support specialists often encounter challenges such as handling high-priority issues with limited on-site resources or support from other departments that operate mainly during standard business hours. To effectively address these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and proactively communicate with daytime teams for seamless handovers. Additionally, being adaptable and resourceful helps specialists manage unexpected technical issues that may arise outside of regular hours. Building a network with colleagues across shifts also supports efficient knowledge sharing and issue resolution.

What is the difference between Evening Technical Support vs Night Technical Support?

AspectEvening Technical SupportNight Technical Support
Work HoursTypically 4 PM to 12 AMUsually 12 AM to 8 AM
CertificationsIT certifications like CompTIA A+, Network+Same as Evening Support, often requiring on-call skills
Work EnvironmentOffice or remote, customer-facingRemote or on-site, often less customer interaction
Industry UsageIT support, tech companies, call centersIT support, data centers, 24/7 operations

Both Evening and Night Technical Support roles involve troubleshooting and assisting users with technical issues. The main difference lies in their work hours, with Evening Support typically ending around midnight, while Night Support covers overnight shifts. Certifications and skills required are similar, focusing on IT knowledge and problem-solving. The choice depends on your preferred work schedule and environment.

What are the most commonly searched types of Technical Support jobs in Michigan?

The most popular types of Technical Support jobs in Michigan are:

What cities in Michigan are hiring for Evening Technical Support jobs?

Cities in Michigan with the most Evening Technical Support job openings:

Evening Technical Support jobs near you

Regional Account Manager - Technical Sales Development

Integrated Sales & Marketing Inc.

Auburn Hills, MI • On-site

$68K - $80K/yr

Full-time

Medical, PTO

Posted 10 days ago

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Job description

Overview

Manufacturers’ Representative company with primary focus on electronic, electro-mechanical and related components is seeking a regional sales account manager with a strong technical background to manage existing business and develop new opportunities with automotive OEMs and Tier One suppliers. Position offers base salary plus commissions, health insurance, PTO


Summary Responsibilities

• Customer account management support with responsibilities in the complete sales process and ongoing support for company’s supplier principals. Key focus on development of market growth.

• Effectively collaborate from concept development to launch with cross-functional teams within engineering, purchasing and development groups; including through the initial RFQ process, subsequent program launch, and ongoing program management.

• Creation and maintenance of business development strategies, identifying market opportunities and establishing strong customer relationships. Research market trends, cultivate new customer prospects and nurture existing legacy accounts.

• Demonstrate knowledge of principal supplier capabilities and core type products. Prepare and deliver presentations, host team meetings both in person and online. Attend and promote supplier capabilities during networking and relevant professional engagement events.

• Prepare and deliver sales activity reports. Provide account analysis and target sales approach strategies. Track program timing, forecast annual activity and report risks/opportunities to management.


Qualifications

• Bachelor’s degree in business and/or related field, Engineering preferred. Requires strong technical knowledge to understand engineering specifications.

• 2-5 years of experience in sales account management with automotive OEMS or Tier One customers, or similar experience working within the manufacturing market.

• Excellent interpersonal communication skills required. Proficiency in Microsoft Office tools; Outlook, Word, Excel, PowerPoint, Teams

• Highly motivated and self-directed, ability to set priorities and target goal objectives


Requirements

• Willing to work non-standard hours when required, including evening conference calls with overseas supplier partners.

• Territory travel within Michigan, Ohio and Indiana and occasionally to Canada or Mexico.


Job Type: Full-time, Location: Auburn Hills, MI

Benefits: Health insurance, paid time off